RoadVitals

2004 Jayco Jay Flight

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 28, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Jayco Jay Flight, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Apr 28, 2009

THIS COMPLAINT INVOLVES A 2004 JAYCO TRAVEL TRAILER. THE FRESHWATER TANK IS HELD IN PLACE UNDER THE TRAILER BY TWO METAL STRAPS AT EITHER END OF THE TANK. THESE STRAPS ARE THEN SCREWED INTO THE FLOORBOARDS BY SMALL SCREWS. IN JULY OF 2008 THIS SYSTEM FAILED AND THE TANK FELL TO THE GROUND. IT WAS REPAIRED BY A JAYCO DEALER. ON 4/ 20/09 THE SYSTEM AGAIN FAILED. LUCKILY, NEITHER TIME WERE WE ON THE HIGHWAY OR THE RESULTS COULD HAVE RESULTED IN FATALITIES. I WOULD LIKE JAYCO TO REPAIR ALL TRAVEL TRAILERS WITH THIS SYSTEM SO WE CAN ALL REMAIN SAFE. *TR

NHTSA ID
10267096
Incident
Jul 26, 2008
Body & structure
Filed Dec 16, 2007

I HAVE A 2004 JAYCO 27FT BH, WITH LIMITED USE, AS I WAS CHANGING A FLAT, I NOTICED THAT ON BOTH FRAMES HAVE A UPSIDE DOWN T CRACK ON ALMOST EVERY SUPPORT UNDER THE TRAILER, I AM NOW AFRAID TO TOW THIS TRAILER, I HAVE SEEN VERY MANY COMPLAINTS ABOUT JACYCO FRAME CRACKS OF THIS NATURE ON VARIOUS WEB PAGES, I FEL THIS IS A PROBLEM THAT JAYCO IS AFRAID TO ADMIT TOO, I CALLED MY DEALER, AND THEY SAID THAT I MUST BRING IT TO THEM FOR INSPECTION, BUT I WAS TOLD THAT THEY HAD NEVER HEARD OF THE PROBLEM BEFORE. AND THAT THEY FELT AS IF JAYCO WOULD NOT PAY FOR THIS PROBLEM. *TR

NHTSA ID
10212019
Incident
Dec 14, 2007

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Jay Flight by model year
YearComplaintsRecallsInvestigationsIssue Index
2017001—
2014030—
2013030—
2012330—
2011130—
2010010—
2009010—
2008110—
2007320—
2006020—
2005010—
2004Viewing210—
2003320—
2002020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.