RoadVitals

2004 Nu Wa Champagne Edition

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 29, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Dec 1, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Nu Wa Champagne Edition, most frequently naming the other / unspecified and tires & wheels categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V609000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Dec 1, 2010
292 units potentially affected
The defect: NU WA IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: NU WA IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON JANUARY 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR NU WA INDUSTRIES AT 800-835-0676.
NU WA INDUSTRIES, INC.View on NHTSA.gov
10V419000

EQUIPMENT

Sep 21, 2010
562 units potentially affected
The defect: NU WA IS RECALLING CERTAIN MODEL YEAR 2000-2010 RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
The risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
The remedy: NU WA IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
NU WA INDUSTRIES, INC.View on NHTSA.gov
08V359000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 21, 2008
4,370 units potentially affected
The defect: NU WA IS RECALLING CERTAIN MY 2004-2007 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: NU WA IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NU WA AT 1-620-431-2088.
NU WA INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Mar 29, 2007

MOBILE DOMETIC NDR1062 REFRIGERATOR FAILED TO COOL. INVESTIGATION REVEALED PRESSURIZED COOLANT LEAKING AT BOILER TUBE AREA. THIS CAN CAUSE A FIRE. UNIT SECURED. UNIT REPAIRED. MANUFACTURER ISSUED SAFETY RECALL REGARDING SELECT REFRIGERATORS FOR THIS REPAIR. MY UNIT WAS NOT INCLUDED IN RECALL LIST. TALKED TO MANUFACTURER. THEY STATED MY CONTROL BOARD WOULD KEEP THIS FAILURE FROM HAPPENING. IN MY EXPERIENCE THIS CONTROL BOARD IS NOT DOING ITS JOB ,AND MORE REFRIGERATORS SHOULD BE INCLUDED IN THIS RECALL. THIS IS A SERIOUS SAFETY FAILURE IF IT HAPPENS TO A UNIT OPERATING ON PROPANE GAS.*AK

NHTSA ID
10186464
Incident
Aug 21, 2006
Tires & wheels
Filed May 16, 2005

AFTER ADJUSTING THE TIRE PRESSURE IN THE MORNING TO 110LBS AND DRIVING APPROXIMATLELY 90 MILES THE FIRST TIRE FAILED AND CAUSED $ 2,000.00 IN DAMAGE TO MY 2004 MODEL 5TH WHEEL TRAILER. ON MAY 4TH THE SECOND TIRE FAILURE OCCURED IN SALT LAKE CITY, UT ON INTERSTATE I-15 CAUSING MORE DAMAGE TO THE 5TH WHEEL. THE SECOND TIRE WAS TURNED OVER TO MY INSURANCE ADJUSTER IN MISSOULA MT. (PROGRESSIVE)

NHTSA ID
10121006
Incident
Mar 28, 2005
Mileage
9,000 mi

Compare model years

Complaint and recall counts across every year of this model

Nu Wa Champagne Edition by model year
YearComplaintsRecallsInvestigationsIssue Index
2011010—
2010020—
2009020—
2008010—
2007040—
2006030—
2005140—
2004Viewing250—
2003040—
2002020—
2001020—
2000020—
1999010—
1998110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.