RoadVitals

2011 Jayco Melbourne Class C Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 16, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 31, 2013

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2011 Jayco Melbourne Class C. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structure
Filed Jun 16, 2019

THE FRAME APPEARS TO BE BENDING JUST AFT OF THE DIFFERENTIAL ON THE PASSENGER SIDE DROPPING THE REAR OF THE MOTORHOME AND CAUSING INTERNAL DAMAGE TO THE COACH AT THE SPOT OF THE BEND. NUMEROUS COMPLAINTS TO JAYCO HAVE BEEN MADE. JAYCO MODIFIED THE FRAME ON THIS E450 BY ADDING A SECTION INTO THE FRAME. THIS CONDITION HAS HAPPENED OVER TIME AND WAS NOTICED IN THE FRST 4 YEARS OF OWNERSHIP. I BOUGHT THIS COACH NEW. I HAD IT INSPECTED AND THE INSPECION ONLY REVEALED THAT THERE WAS A PROBLEM, WITH NO FURTHER DESCRIPTION OF THE PROBLEM. THERE HASVE BEEN NO INCIDENTS RELATED TO THIS PROBLEM. PICTURE #1 IS A VIEW OF THE FLOOR THAT SHOS IT IS BOWING. #2 SHOWS HOW THE CABINET AT FLOOR LEVEL HAS BROKEN AND OPENED UP. PICTURE #3 SHOWS THE FIRST PROBLEM EXPERIENCED WITH THIS RIG, WHERRE THE AFTER SECTION OF THE OVERLOAD SPRINGS WERE CATCHING ON THE FRAME. THIS WAS FIXED BY REMOVING A SECTION OF THE SPRING.

NHTSA ID
11220451
Incident
Nov 12, 2016
Mileage
8,500 mi
Electrical
Filed Jul 31, 2013

2011 JAYCO MELBOURNE. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM MALFUNCTION RECALL NOTICE. *SMD THE CONSUMER STATED THE MAIN CIRCUIT BREAKER TRIPPED WHEN THE CAMPER WAS CONNECTED A POWER SOURCE. THE OUTLET AT THE PARK WAS CHECKED AND NO PROBLEM WAS FOUND. THE CONSUMER USED HIS GENERATOR, AND WAS ABLE TO SWITCH THE 30 AMP TO ON THE NEXT DAY. A MONTH LATER, THE CONSUMER STOPPED TO AN RV PARK, AND WAS UNABLE TO RECEIVE 30 AMP ELECTRICITY. THE PARK MANAGER CHECKED THE POWER SOURCE AND FOUND NO PROBLEM WITH THE OUTLET. WHEN THE CONSUMER ARRIVED AT HIS SON'S HOUSE, HE CONNECTED THE CAMPER TO THE 30 AMP OUTLET NEWLY INSTALLED BY A CERTIFIED ELECTRICIAN, WHEN SUDDENLY HE SMELLED SMOKE INSIDE THE CAMPER. THE ELECTRICIAN PULLED THE PANEL LOCATED UNDER THE BED AND FOUND THE ELECTRICAL BOX HOUSING THE TRANSFER SWITCH AND THE CONNECTION BAR MELTED. THE CONSUMER CONTACTED THE MANUFACTURER AND REPORTED THE PROBLEM. THEY REPEATEDLY FAILED TO RETURN HIS CALLS. THE CONSUMER PURCHASED A REPLACEMENT TRANSFER SWITCH, AND TOOK THE RV TO A REPAIR SHOP. THE MANUFACTURER PAID FOR THE LABOR ONLY. JAYCO INFORMED THE CONSUMER HIS RV WAS NOT PART OF THE RECALL, AND HE WOULD NOT BE REIMBURSED FOR THE PART, AND THEY PAID FOR THE LABOR AS A GOOD WILL GESTURE.

NHTSA ID
10532508
Incident
Apr 18, 2013

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .