RoadVitals

2020 Jayco Melbourne

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 13, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jul 14, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Jayco Melbourne, most frequently naming the body & structure and other / unspecified categories. 7 safety recalls have been issued covering this model year; and 12 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V486000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Jul 14, 2023
659 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
The risk: A wiring harness that overheats increases the risk of a fire.
The remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.Manufacturer number Daimler 23V-100View on NHTSA.gov
23V390000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Jun 1, 2023
62 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
The risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The remedy: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.
Jayco, Inc.Manufacturer number Daimler 23V-204View on NHTSA.gov
23V081000

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Feb 16, 2023
2,845 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
The risk: Vehicle rollaway increases the risk of a crash.
The remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Jayco, Inc.Manufacturer number MB 22V-796View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Jan 13, 2025

The Lippert Schwintek slide system has failed on our 2020 Jayco Melbourne 24L at least five times (and been repaired 4 times - about to be 5 times) since it was purchased on 9/18/2023. When the slide fails, it is not locked into place and will extend out of the perimeter of the RV when driving around a corner or curve. This results in danger to us as it can cause us to lose control of the RV if it slides too far out while navigating a curve. We have had to stop on a busy interstate to push the slide back in! So far, only one of the slide corners has failed. If both fail, the entire slide will go out and will result in a catastrophic incident. When the slide mechanism fails, it makes a loud "pop". There is no other warning or indication that it is about to fail. The failure happens at the end of the cycle of either retracting or extending the slide. The slide has been inspected, worked on and repaired by certified RV Technicians and a certified RV repair service center. Both RV Technicians and the service center have confirmed the slide failure. There are many, many other owners who have the same slide failure and eventually give up and have it replaced spending thousands of dollars for an upgraded system. The Lippert Schwintek system is NOT sufficient for a slide of this size, hence the repeated failures, according to the RV Technicians and service center.

NHTSA ID
11635695
Incident
Jun 10, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CAN 22-055

PARKING BRAKE

Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-972: On certain Model Year 2019 - 2020 Mercedes-Benz Sprinter vehicles "MBAG" determined that in rare instances the park lock system may allow the vehicle to move after the gear selector has been placed in the Park ‘P’ position and the parking brake has not been applied. If the vehicle is not properly secured in accordance with the parking Instructions in the vehicle Operator’s Manual, in particular, by always engaging the parking brake after shifting to P, the vehicle could unintentionally roll from its parked position which could increase the risk of a crash.

CAN 21-042

WHEELS

Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-042_On certain MY2012– 2018, 5-ton Sprinter vehicles that were up fitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, which could increase the risk of a crash.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP 22-044

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.

SRP 22-046

ELECTRICAL SYSTEM; EQUIPMENT

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”

TSB 21-037

EQUIPMENT

Missing Slideout Wiper Seals for Travel Lock Opening may allow insects and dust to enter the vehicle. Instructions on how to install missing slideout wiper seals.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Melbourne by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2023020—
2022040—
2021170—
2020Viewing170—
2019140—
2018010—
2016000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.