RoadVitals

2011 Jayco Pinnacle Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 29, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Jayco Pinnacle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical266.7%
  • Tires & wheels133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

KEPT SMELLING HOT WIRES AND BURNING PLASTIC SMELL. SERVICE TECH WAS ALREADY IN CAMPGROUND SO WE CALLED THEM OVER TO INVESTIGATE AND THEY DISCOVERED THE IOTA MODEL ITS-50R AUTOMATIC TRANSFER SWITCH HAD BURNT WIRES. OUR UNIT IS PREPPED FOR A GENERATOR BUT WE DO NOT HAVE ONE INSTALLED SO WE QUESTION HOW/WHY THIS TRANSFER SWITCH SHOULD GO BAD SINCE IT'S NOT USED. REPEATED EMAILS TO JAYCO ARE NOT OFFERING MUCH INFORMATION. WE SAW WHERE OTHER TRANSFER SWITCHES HAD BEEN RECALLED AND WONDERED IF OUR SWITCH WAS ONE OF THOSE BUT WE COULD NOT FIND RECALL NOTICE. ARE THERE ISSUES WITH THIS MODEL ALSO? THEY KEEP ASKING IF A POWER SURGE CREATED THE ISSUE. THE CAMPER IS HOOKED UP TO A 50A SURGE PROTECTOR AT OUR SEASONAL CAMPSITE SO THIS SHOULDN'T BE AN ISSUE. AND, IT'S NOT A SINGLE WIRE THAT IS BURNT BUT SEVERAL WHICH IS A MAJOR MALFUNCTION. I'M UPLOADING A PDF OF THE EMAIL CONVERSATION WITH JAYCO,

NHTSA ID 11114409 · filed Jul 29, 2018

TL* THE CONTACT OWNS A 2012 (NA) JAYCO PINNACLE EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE: ST235/80R16. WHILE THE VEHICLE WAS BEING TOWED AT 55 MPH, THE DRIVER'S SIDE TIRE EXPERIENCED A BLOW OUT. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE TIRE REPLACED. THE CONTACT WAS CONCERNED THAT THE TRAILER WAS SOLD WITH THREE YEAR OLD TIRES. THE CONTACT ALSO STATED THAT THE BATTERIES IN THE RV EXPLODED WITHOUT WARNING. THE TRAILER WAS TAKEN TO THE DEALER TO HAVE THE BATTERIES REPLACED. THE DEALER REPLACED THE BATTERY; HOWEVER, THE BATTERIES EXPLODED AGAIN AFTER A FEW DAYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,400.

NHTSA ID 10898558 · filed Aug 25, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2012 (NA) JAYCO PINNACLE EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE: ST235/80R16. WHILE THE VEHICLE WAS BEING TOWED AT 55 MPH, THE DRIVER'S SIDE TIRE EXPERIENCED A BLOW OUT. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE TIRE REPLACED. THE CONTACT WAS CONCERNED THAT THE TRAILER WAS SOLD WITH THREE YEAR OLD TIRES. THE CONTACT ALSO STATED THAT THE BATTERIES IN THE RV EXPLODED WITHOUT WARNING. THE TRAILER WAS TAKEN TO THE DEALER TO HAVE THE BATTERIES REPLACED. THE DEALER REPLACED THE BATTERY; HOWEVER, THE BATTERIES EXPLODED AGAIN AFTER A FEW DAYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,400.

NHTSA ID 10898558 · filed Aug 25, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .