2019 Jayco Precept Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Jayco Precept, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Visibility375.0%
- Powertrain (other)125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield wiper system worked intermittently for the last couple of years. Now it the windshield wiper system doesn’t work at all.
ON 5/26/2020 MY HUSBAND & I WERE DRIVING HOME FROM GILROY, CA WITH OUR NEW 2019 JAYCO PRECEPT PRESTIGE MOTORHOME. WE WERE HEADING NB ON I-55 (50-55MPH) CROSSING FROM MISSOURI INTO ILLINOIS (COLLINSVILLE AREA) & A HEAVY HAULER CARRYING CONCRETE, WAS SPEEDING SB ON I-55 (65 MPH AT LEAST) IN A CONSTRUCTION ZONE, JACKED KNIFED HIS VEHICLE TO AVOID SLAMMING INTO STOP/SLOWED TRAFFIC. IN DOING SO, HE WENT INTO CENTER MEDIAN CAUSING THE POSTED 55 MPH SPEED SIGN WITH PHOTO ENFORCED ATTACHED TO TOP OF SIGN, ALONG WITH A WALL OF DRIED DIRT AND STONE TO FLY INTO OUR WINDSHIELD AND CAUSING IT TO COMPLETELY IMPLODE IT INTO OUR FACES AND BRAND NEW MOTORHOME. NOTHING IS LEFT OF THE WINDSHIELD. THE STATE POLICE AND EMT'S ON SITE QUESTIONED WHY THE WINDSHIELD WAS DAMAGED TO THE POINT OF WHAT IT WAS. ALSO, THE REPAIR THAT OUR MOTORHOME IS CURRENTLY AT, INDICATED THAT THEY HAVE NEVER SEEN A WINDSHIELD EXPLODED THE WAY THIS ONE DID. OUR MOTORHOME IS 38'8" LONG AND THERE'S GLASS FROM FRONT TO BACK. I'VE BEEN IN CONTACT WITH JAYCO AND THEY'VE RESPONDED BACK, SAYING THAT THE WINDSHIELD INSTALLED HAS MET ALL SAFETY STANDARDS AND CODES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SEPTEMBER 15 2018 WHILE EXITING THE PARKING LOT OF A WALMART IN STERLING COLORADO, I AND MY PASSENGER HEARD A LOUD CLUNK AND FELT A SUDDEN VIBRATION. I IMMEDIATELY PULLED BACK IT TO THE PARKING LOT. I EXITED THE MOTORHOME AND TOOK A LOOK AROUND. I LOOK UNDER THE COACH TO FIND THE EXHAUST SYSTEM WAS LAYING PART ON THE GROUND AND PART WAS WRAPPED AROUND THE DRIVELINE OF THE COACH. SEEING THAT IT WAS A SATURDAY AND JUST ABOUT 2 IN THE AFTERNOON. WE STARTED CALLING JAYCO, FORD MOTOR COMPANY AND ANY AND ALL EMERGENCY SERVICE NUMBERS I COULD FIND. WE FINALLY CALLED A MOBILE REPAIR COMPANY WHO AGREED TO COME OUT. T.L.C. AUTOMOTIVE AND TOWING ARRIVED ABOUT AN HOUR AND HALF LATER. UPON INITIAL INSPECTION THE DRIVER INFORMED ME THE EXHAUST SYSTEM HAD FALL OFF BUT IT HAD DONE SO BECAUSE IT HADN'T BEEN FULLY INSTALLED. HE SHOWED ME THERE WERE ONLY TWO BRACKETS HOLDING THE ENTIRE EXHAUST SYSTEM IN PLACE AND NEITHER OF THEM WERE INSTALLED CORRECTLY OR FULLY. HAD THIS HAPPENED AT HIGHWAY SPEEDS IT COULD HAVE CAUSE A POTENTLY FATAL ACCIDENT. THE MECHANIC WAS ABLE TO REMOVE THE EXHAUST SYSTEM SO THE MOTORHOME WAS ABLE TO DRIVE TO THE REPAIR FACILITY. IT TOOK 3 WEEKS TO GET THE NECESSARY PARTS FROM JAYCO SO THE COACH COULD BE REPAIRED. DURING THAT TIME I HAD TO STAY IN A LOCAL MOTEL AT MY EXPENSE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .