RoadVitals

2019 Jayco Precept

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Oct 14, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 24, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
2 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2019 Jayco Precept, most frequently naming the visibility and powertrain (other) categories. 6 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility375.0%
  • Powertrain (other)125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V204000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 24, 2021
2,144 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk: A gas leak can increase the risk of a fire.
The remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Jayco, Inc.Manufacturer number 9903566View on NHTSA.gov
19V270000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Apr 2, 2019
4,519 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
The risk: If the wiring in the circuit overheats, it can increase the risk of fire.
The remedy: Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Jayco, Inc.Manufacturer number 9903432View on NHTSA.gov
18V689000

WHEELS

Oct 2, 2018
24 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Precept and Precept Prestige motorhomes built on a Ford chassis and equipped with 22.5 inch front wheels. The front wheel hub assembly may have wheel studs that were not properly heat treated.
The risk: If a sufficient quantity of wheel studs break on one hub, vehicle handling could be affected, increasing the risk of a crash.
The remedy: Ford will notify owners, and Ford dealers will inspect the front wheel hub assemblies and studs, and replace the studs as necessary, free of charge. The recall began September 28, 2018. Owners may contact Ford customers service at 1-866-436-7332 or Jayco customer service at 1-800-517-9137.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Oct 14, 2024

Windshield wiper system worked intermittently for the last couple of years. Now it the windshield wiper system doesn’t work at all.

NHTSA ID
11619711
Incident
Oct 14, 2024
Visibility
Filed Jul 2, 2020
2 injuries reported

ON 5/26/2020 MY HUSBAND & I WERE DRIVING HOME FROM GILROY, CA WITH OUR NEW 2019 JAYCO PRECEPT PRESTIGE MOTORHOME. WE WERE HEADING NB ON I-55 (50-55MPH) CROSSING FROM MISSOURI INTO ILLINOIS (COLLINSVILLE AREA) & A HEAVY HAULER CARRYING CONCRETE, WAS SPEEDING SB ON I-55 (65 MPH AT LEAST) IN A CONSTRUCTION ZONE, JACKED KNIFED HIS VEHICLE TO AVOID SLAMMING INTO STOP/SLOWED TRAFFIC. IN DOING SO, HE WENT INTO CENTER MEDIAN CAUSING THE POSTED 55 MPH SPEED SIGN WITH PHOTO ENFORCED ATTACHED TO TOP OF SIGN, ALONG WITH A WALL OF DRIED DIRT AND STONE TO FLY INTO OUR WINDSHIELD AND CAUSING IT TO COMPLETELY IMPLODE IT INTO OUR FACES AND BRAND NEW MOTORHOME. NOTHING IS LEFT OF THE WINDSHIELD. THE STATE POLICE AND EMT'S ON SITE QUESTIONED WHY THE WINDSHIELD WAS DAMAGED TO THE POINT OF WHAT IT WAS. ALSO, THE REPAIR THAT OUR MOTORHOME IS CURRENTLY AT, INDICATED THAT THEY HAVE NEVER SEEN A WINDSHIELD EXPLODED THE WAY THIS ONE DID. OUR MOTORHOME IS 38'8" LONG AND THERE'S GLASS FROM FRONT TO BACK. I'VE BEEN IN CONTACT WITH JAYCO AND THEY'VE RESPONDED BACK, SAYING THAT THE WINDSHIELD INSTALLED HAS MET ALL SAFETY STANDARDS AND CODES. *TR

NHTSA ID
11337166
Incident
May 26, 2020
Mileage
4,200 mi
Powertrain (other)
Filed Jan 5, 2020

SEPTEMBER 15 2018 WHILE EXITING THE PARKING LOT OF A WALMART IN STERLING COLORADO, I AND MY PASSENGER HEARD A LOUD CLUNK AND FELT A SUDDEN VIBRATION. I IMMEDIATELY PULLED BACK IT TO THE PARKING LOT. I EXITED THE MOTORHOME AND TOOK A LOOK AROUND. I LOOK UNDER THE COACH TO FIND THE EXHAUST SYSTEM WAS LAYING PART ON THE GROUND AND PART WAS WRAPPED AROUND THE DRIVELINE OF THE COACH. SEEING THAT IT WAS A SATURDAY AND JUST ABOUT 2 IN THE AFTERNOON. WE STARTED CALLING JAYCO, FORD MOTOR COMPANY AND ANY AND ALL EMERGENCY SERVICE NUMBERS I COULD FIND. WE FINALLY CALLED A MOBILE REPAIR COMPANY WHO AGREED TO COME OUT. T.L.C. AUTOMOTIVE AND TOWING ARRIVED ABOUT AN HOUR AND HALF LATER. UPON INITIAL INSPECTION THE DRIVER INFORMED ME THE EXHAUST SYSTEM HAD FALL OFF BUT IT HAD DONE SO BECAUSE IT HADN'T BEEN FULLY INSTALLED. HE SHOWED ME THERE WERE ONLY TWO BRACKETS HOLDING THE ENTIRE EXHAUST SYSTEM IN PLACE AND NEITHER OF THEM WERE INSTALLED CORRECTLY OR FULLY. HAD THIS HAPPENED AT HIGHWAY SPEEDS IT COULD HAVE CAUSE A POTENTLY FATAL ACCIDENT. THE MECHANIC WAS ABLE TO REMOVE THE EXHAUST SYSTEM SO THE MOTORHOME WAS ABLE TO DRIVE TO THE REPAIR FACILITY. IT TOOK 3 WEEKS TO GET THE NECESSARY PARTS FROM JAYCO SO THE COACH COULD BE REPAIRED. DURING THAT TIME I HAD TO STAY IN A LOCAL MOTEL AT MY EXPENSE.

NHTSA ID
11297227
Incident
Sep 15, 2018
Mileage
5,342 mi
Visibility
Filed Nov 25, 2019

THE FIRST TIME THE WINDSHIELD WIPERS FAILED WAS IN OCT 2018. I WAS RETURNING FROM A TRIP AND WAS IN COLORADO WHEN IT STARTED RAINING AND LIGHT SNOW. I NOTICED WAS THE DRIVERS SIDE WIPER BLADE WAS COMING AWAY FROM THE WIPER ARM. I PULLED OVER 3 TIMES IN THE RAIN ON INTERSTATE 70 TO TRY TO ATTACH IT. AS I WAS CONTINUING ON MY TRIP IN HAD JUST GOTTEN ON THE SOUTH BOUND INTERSTATE 15 IN UTAH WHEN THE ENTIRE WIPER ASSEMBLY SUDDENLY FLOPPED TO THE OUTSIDE OF THE MOTORHOME. IT WAS NO LONGER WORKING. I HAD TO FIND AN OFF RAMP TO PULL OFF. UPON EXAMINING IT I WAS ABLE TO DETERMINE THE BLADE ASSEMBLY AND WIPER MOTOR WERE STRIPPED OUT. I TRIED TO CONTINUE TO DRIVE UNTIL THE RAIN WAS SO BAD I WAS UNABLE TO SEE. I HAD FOUND A REST AREA TO SAFELY PULL INTO AND CALL FOR ROAD SIDE ASSISTANCE. AFTER WAITING 3 HOURS AND MAKING SEVERAL MORE CALLS FOR HELP I WAS ABLE TO FIND TO PROCEED AS THE RAIN HAD STOPPED. A LITTLE FURTHER DOWN THE ROAD I SPOTTED A CAMP GROUND AND DECIDED TO STAY AS IT WAS GETTING DARK. THE NEXT MORNING WAS CLEAR AND I HEADED TO ST. GEORGE UT. I STOPPED AT A FORD DEALERSHIP TO SEE ABOUT GETTING A NEW WIPER ASSEMBLY. THEY SAID THEY DIDNT HAVE WHAT I NEEDED AND TO CONTACT JAYCO. I EVEN STOPPED AT AN AUTO PARTS STORE AND WAS TOLD THEY DIDNT CARRY THE PART AND TO TRY FORD. NOW FAST FORWARD TO 2019 AFTER HAVING THE WIPERS WORKED ON SEVERAL TIMES ST CAMPING WORLD OVER THE PAST 8 MONTHS , I WAS ON A TRIP FROM NV TO FLORIDA IN EARLY NOVEMBER WHEN DRIVING THOUGH TX THE WIPERS AGAIN STARTING FAILING. IT WAS TILL I WAS HEADING HOME THAT THE ENTIRE WIPER STRIPED OUT AGAIN. I MADE 2 ATTEMPTS TO STOP AT A CAMPING WORLD AND 1 ATTEMPT TO STOP AT A FORD DEALER. THAT I WAS TOLD THEY COULD GET THE PART BUT IT WOULD TAKE A WEEK OR MORE AND THAT WAS IF IT WAS IN STOCK.I WAS ONCE AGAIN FORCE TO LIMP ACROSS COUNTRY WITH NO WIPERS AND A WINTER STORM WAS BARING DOWN ON THE AREA I WAS IN.

NHTSA ID
11282141
Incident
Nov 6, 2019
Mileage
12,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-074

STRUCTURE

Standard repair procedure (SRP) - Filon roof damage repair instructions.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-042

ENGINE AND ENGINE COOLING

Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.

19-025

LATCHES/LOCKS/LINKAGES

Baggage doors may leaking due to incorrect O-ring installed in handle

19-036

ELECTRICAL SYSTEM

Hour meter may activate and record hours, although the generator is not running. Install of diode to meter circuit to prevent interferance.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Precept by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024130—
2023030—
2022430—
2021940—
2020640—
2019Viewing460—
2018440—
2017740—
2016540—
2015340—
2014170—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.