RoadVitals

2016 Jayco Precept

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Aug 15, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 3, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2016 Jayco Precept, most frequently naming the body & structure, steering and electrical categories. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure228.6%
  • Steering228.6%
  • Electrical114.3%
  • Suspension114.3%
  • Visibility114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V705000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

Oct 3, 2019
1,660 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2014-2018 Precept motorhomes built on Ford F53 chassis. The hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.
The risk: Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
The remedy: Jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903440.
Jayco, Inc.Manufacturer number 9903440View on NHTSA.gov
19V270000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Apr 2, 2019
4,519 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
The risk: If the wiring in the circuit overheats, it can increase the risk of fire.
The remedy: Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Jayco, Inc.Manufacturer number 9903432View on NHTSA.gov
16V905000

ELECTRICAL SYSTEM:WIRING

Dec 15, 2016
680 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 Alante and Precept motorhomes manufactured August 10, 2015, to March 15, 2016. The wiring for the entrance steps may be incorrectly installed, and as a result, the steps may unexpectedly retract.
The risk: If the steps retract on their own, a person trying to enter or exit the motorhome may fall, increasing their risk of injury.
The remedy: Jayco will notify owners, and dealers will inspect the entrance step wiring, correcting the wiring as necessary, free of charge. The recall began on January 18, 2017. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903340.
Jayco, Inc.Manufacturer number 9903340View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Aug 15, 2020

DURING HEAVY RAINS THE WIPERS STOPPED WORKING. THE CONTROLS ACTIVATE BUT THE CONTROLLER / MOTOR DOESN'T MOVE THE WIPER BLADES.

NHTSA ID
11349367
Incident
Aug 10, 2020
Mileage
14,000 mi
Body & structure
Filed Oct 16, 2017

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

NHTSA ID
11034828
Incident
Sep 1, 2017
Body & structure
Filed Sep 14, 2017

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, A METAL PIECE DETACHED FROM THE REAR PASSENGER SIDE THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 11/06/17*LJ *BF CONSUMER STATED STILL NOT REPAIRED. VIN IS NOT VALID UPDATED 7/17/18*JB *TR

NHTSA ID
11023419
Incident
Sep 1, 2017
Mileage
2,445 mi
SteeringSuspension
Filed Aug 14, 2017

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

NHTSA ID
11015230
Incident
May 5, 2016
Mileage
3,000 mi
ElectricalSteering
Filed Sep 28, 2016

SINCE JUNE, 2016, MY BRAND NEW JAYCO PRECEPT 31UL MOTORHOME HAS BEEN AT THE MANTECA RV DEALERSHIP WHILE MULTIPLE ISSUES ARE BEING ADDRESSED. WHEN DRIVING IT, THE RV CONSTANTLY WANDERED ON THE ROAD LANE, REQUIRING CONSTANT CORRECTION TO KEEP IT TRACKING IN A STRAIGHT LINE. THE DANGEROUS PROBLEM WITH STEERING WAS REFERRED TO AN ALIGNMENT SHOP IN MANTECA. THE RECOMMENDED FIX WAS REPAIR OF THE CAMBERS. THIS HAS RESULTED IN THE STEERING WHEEL NOW OUT OF PLACE. THIS STEERING WHEEL PROBLEM WAS DISCUSSED FORD, THE MANUFACTURER OF THE CHASSIS, AS JAYCO FELT FORD SHOULD "FIX" IT. FORD SAID IT WAS FINE WHEN SOLD TO JAYCO. IT IS NOT THEIR RESPONSIBILITY TO "FIX" IT. JAYCO IS NOW SAYING IT'S NOT THEIR RESPONSIBILITY EITHER. THE STEERING WHEEL WAS IN NORMAL STEERING POSITION UNTIL THE ALIGNMENT SHOP DID THE CAMBER REPAIR. IT IS JAYCO'S RESPONSIBILITY TO REPAIR THIS. THE STEERING PROBLEM IS NOT THE ONLY PROBLEM WITH MY RV. IT IS ALSO AN ISSUE FOR OTHER OWNERS OF THE 2016 JAYCO PRECEPT 31UL. IT APPEARS TO BE A DEFECT IN THE MANUFACTURING. I QUESTION WHETHER THIS CONSTRUCTION WILL EVER BE COMPLETELY ABLE TO WORK AS EXPECTED. WHEN WE HAD THE USE OF THE MOTORHOME FOR FOUR DAYS IN AUGUST (WHILE WE WERE STILL WAITING FOR THE ADDITIONAL PROBLEMS TO BE CORRECTED), WE DROVE TO SOUTHERN OREGON. AT ONE POINT IN THE TRIP, WE HEARD SEVERAL VERY LOUD BANGING NOISES - LIKE BOLTS POPPING - UNDERNEATH THE PASSENGER SIDE IN THE MOTOR LOCATION. I DON'T TRUST THE CONSTRUCTION OF THIS MOTORHOME. IT IS VERY APPARENT THAT QUALITY CONTROL WAS COMPLETELY MISSING WHEN THIS RV WAS MANUFACTURED. WE HAVE USED IT FOR FIVE DAYS TOTAL. THE REST OF THE TIME, IT HAS BEEN AT MANTECA RV. NOW JAYCO IS REFUSING RESPONSIBILITY FOR THE STEERING WHEEL PROBLEM. WE HAVE NOT DRIVEN THE RV SINCE THE CAMBER "FIX" THAT HAS NOW CAUSED THE STEERING WHEEL SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10910206
Incident
Jun 1, 2016
Mileage
2,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-074

STRUCTURE

Standard repair procedure (SRP) - Filon roof damage repair instructions.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-042

ENGINE AND ENGINE COOLING

Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Precept by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024130—
2023030—
2022430—
2021940—
2020640—
2019460—
2018440—
2017740—
2016Viewing540—
2015340—
2014170—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.