RoadVitals

2020 Jayco Precept

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Nov 15, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 4, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2020 Jayco Precept, most frequently naming the electrical, engine and body & structure categories. 4 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical225.0%
  • Engine112.5%
  • Body & structure112.5%
  • Exterior lighting112.5%
  • Other / unspecified112.5%
  • Steering112.5%
  • Interior & seats112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V297000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE:BODY

May 4, 2022
332 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
The risk: A storage compartment that melts can increase the risk of a fire.
The remedy: Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
21V204000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 24, 2021
2,144 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk: A gas leak can increase the risk of a fire.
The remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Jayco, Inc.Manufacturer number 9903566View on NHTSA.gov
20V667000

ENGINE

Oct 29, 2020
1,058 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
The risk: Excessive surface temperatures can increase the risk of injury to the occupants.
The remedy: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Jayco, Inc.Manufacturer number 9903527View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Nov 15, 2023

Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you

NHTSA ID
11555239
Incident
Jul 1, 2020
Body & structureOther / unspecified
Filed Mar 13, 2023

The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.

NHTSA ID
11511589
Incident
Mar 15, 2020
Mileage
2,000 mi
ElectricalEngine
Filed May 3, 2021

WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.

NHTSA ID
11414959
Incident
Aug 10, 2020
Mileage
500 mi
Filed Jan 23, 2021

DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.

NHTSA ID
11389571
Incident
Oct 24, 2019
Mileage
2,100 mi
Interior & seats
Filed Dec 31, 2020

CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.

NHTSA ID
11385806
Incident
Jul 1, 2020
ElectricalExterior lighting
Filed Aug 30, 2020

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.

NHTSA ID
11352159
Incident
Aug 30, 2020
Mileage
6,097 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-074

STRUCTURE

Standard repair procedure (SRP) - Filon roof damage repair instructions.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP 22-046

ELECTRICAL SYSTEM; EQUIPMENT

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”

CAN 20-030

ENGINE AND ENGINE COOLING

Ford Service Bulletin regarding the 2020 Model Year F53 Motorhome chassis built prior to September 25, 2020. Q-324R1Service Bulletin: In an effort to improve airflow to the engine, the chassis requires a modification of the lower air baffle

SRP 20-031

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR

Instructions to install generator plenum when reported generator is overheating.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Precept by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024130—
2023030—
2022430—
2021940—
2020Viewing640—
2019460—
2018440—
2017740—
2016540—
2015340—
2014170—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.