RoadVitals

2017 Jayco Redhawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 28, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Jayco Redhawk, most frequently naming the body & structure category. 3 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V405000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 14, 2020
3,629 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
The risk: If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
The remedy: Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Jayco, Inc.Manufacturer number 9903515View on NHTSA.gov
18V564000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Aug 27, 2018
170 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
The risk: High electrical resistance can increase the risk of a fire.
The remedy: GM will notify owners, and GM dealers will replace the driver side door window switch, free of charge. The recall began on August 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
Jayco, Inc.View on NHTSA.gov
16V568000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 1, 2016
2,240 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2013-2017 Redhawk motorhomes manufactured August 1, 2012, to June 24, 2016. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
The risk: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
The remedy: Jayco has notified owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began August 11, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903318.
Jayco, Inc.Manufacturer number 9903318View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Apr 28, 2017

TL* THE CONTACT OWNS A 2018 (NA) JAYCO REDHAWK XD. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED A HOLE UNDER THE SOFA BED THAT EXPOSED THE MOTOR HOME'S BUILT-IN GENERATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

NHTSA ID
10981240
Incident
Apr 18, 2017
Mileage
1,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

16-033

EQUIPMENT

U-Dinette Table wobbled - fit of table leg into table top and floor bases loose - new bases and leg required.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Redhawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2023020—
2022050—
2021530—
2020050—
2019150—
2018130—
2017Viewing130—
2016150—
2015230—
2014020—
2013020—
2012000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.