RoadVitals

2013 Jayco Towable Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 20, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Jayco Towable Trailer, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V585000

LATCHES/LOCKS/LINKAGES

Nov 22, 2013
226,560 units potentially affected
The defect: Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The remedy: Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jul 20, 2014

WHILE TRAVELING EAST ON U.S 30 IN INDIANA, SPEED 58 MPH, LEFT REAR TIRE ON RV BLEW WITH NO WARNING. TIRE PRESSURE WAS CHECKED PRIOR TO DEPARTURE THE MORNING OF THE FAILURE. TREAD COMPLETELY SEPARATED FROM TIRE AND DAMAGED SIDE PANEL AND SOME WIRING UNDER THE RV. WE CHANGED THE TIRE, USING THE SPARE AND MADE IT INTO THE CAMPGROUND. WE WENT TO A LOCAL TIRE DEALER THE NEXT MORNING. UPON INSPECTION IT WAS FOUND THAT THE RIGHT REAR TIRE WAS ALREADY SHOWING TREAD SEPARATION AND WE WERE LUCKY TO HAVE MADE IT INTO THE TIRE SHOP WITHOUT HAVING ANOTHER FAILURE. WE REPLACED ALL 4 TIRES AT A SIGNIFICANT COST TO US. TIRES HAD LESS THAN 7000 MILES ON THEM, RV IS ONLY 1 YEAR OLD. RV MANUFACTURER DOES NOT WARRANTY THE TIRES. TIRES WERE POWER KING TOW MAX THAT CAME ON THE RV. *TR

NHTSA ID
10614784
Incident
Jul 18, 2014
Mileage
7,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Towable Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013Viewing110—
2012010—
2011010—
2010010—
2009010—
2008210—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.