RoadVitals

2014 Jayco White Hawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 6, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2014 Jayco White Hawk, most frequently naming the tires & wheels category. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
14V468000

STRUCTURE:FRAME AND MEMBERS; TIRES

Jul 31, 2014
163 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2014-2015 White Hawk Summit 27RBOK travel trailers manufactured November 12, 2013, through July 10, 2014. One of the tires may rub against the outrigger while making sharp turns.
The risk: A tire that rubs against the outrigger may result in premature wear of the tire or tire failure, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will inspect the outrigger and position it correctly if necessary, free of charge. The recall began in September 2014. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
13V241000

ELECTRICAL SYSTEM

Jun 4, 2013
17 units potentially affected
The defect: Jayco is recalling certain model year 2014 White Hawk travel trailers manufactured May 17, 2013, through May 21, 2013. The A/C to D/C converter may not be properly grounded to the frame.
The risk: If the converter is not properly grounded to the frame, there may be an excessive buildup of heat and melting of the wiring, possibly resulting in a fire.
The remedy: Jayco will notify owners and dealers will inspect the wiring for the converter. If needed, they will add the provided ground wire, free of charge. The recall began on June 21, 2013. Owners may contact Jayco at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 6, 2017

TL* THE CONTACT OWNS A 2014 JAYCO WHITE HAWK EQUIPPED WITH TOWMAX STR POWER KING TOWMAX (NA) TIRES, SIZE: ST225/75R15. WHILE DRIVING 60 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT STATED THAT THE TIRE TREAD COMPLETELY SEPARATED FROM THE TIRE AND EXPOSED THE CROSSMEMBER OF THE TIRE. THE CONTACT PULLED THE VEHICLE OVER TO THE RIGHT SIDE OF THE ROAD AND DIALED ROADSIDE ASSISTANCE TO HAVE THE TIRE REPLACED WITH THE SPARE TIRE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14T015000 (TIRES) DIRECTLY APPLIED TO THE VEHICLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

NHTSA ID
11021797
Incident
Sep 4, 2017
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco White Hawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2017001—
2014Viewing140—
2013120—
2012410—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.