Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
113
Latest Aug 2, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
24
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 3, 1995
What this page shows
Our database holds 113 NHTSA owner-reported complaints for the 1992 Jeep Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 113 · page 1 of 5
Brakes
Filed Aug 2, 2019
TL* THE CONTACT OWNS A 1992 JEEP CHEROKEE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED MOPAR AND THE CHRYSLER MANUFACTURER; BOTH CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS ADVISED BY MOPAR TO HAVE THE RECALL REPAIRED 21 YEARS AGO BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION UNTIL THE RECALL WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
11241323
Incident
Jun 9, 1998
Steering
Filed Aug 15, 2015
I WAS DRIVING ON THE INTERSTATE. THE SPEED LIMIT WAS 65. WHEN I GOT TO 60 I NOTICED MY SUV BEGAN TO SHAKE. HITTING A BUMP MOST OF THE TIME STARTS THE PROBLEM. IT VIBRATED SO MUCH AND SO LOUDLY THAT I HAD TO SLOW DOWN TO 55. I TOOK IT TO THE FIRST MECHANIC WHO SAID IT WAS THE "STEERING STABILIZER" IT DID COST ABOUT $150-$300 TO FIX. I CAN'T REMEMBER EXACTLY BUT IT WASN'T CHEAP. IT WORKED FOR AWHILE. I HAVE GONE TO SEVERAL OTHER CAR SERVICE COMPANIES AND THEY HAVE NOT BEEN ABLE TO PERMANENTLY FIX THIS PROBLEM. I'M AFRAID I WILL LOSE CONTROL OF STEERING. ALTHOUGH THERE IS NO RECALL ON THIS VEHICLE AT THE MOMENT IT SHOULD BE. THIS IS A SERIOUS SAFETY PROBLEM. I'M NOT EXACTLY SURE WHEN THIS STARTED BUT IF I GO OVER 60 THERE IS A 90% CHANCE OF IT HAPPENING. IF I GO OVER 60 AND HIT A BUMP THERE IS A 100% CHANCE OF THIS HAPPENING.
NHTSA ID
10748859
Incident
Aug 24, 2004
Mileage
110,000 mi
Tires & wheels
Filed Sep 15, 2011
DOUGLAS TIRE 215/75R15, 1200 MILES ON TIRES ALL AT 55 TO 60 MPH. I HAD THEM BALANCED AND AT SLOW SPEED THEY WERE SMOOTH. THE FOLLOWING DAY I GOT ON THE INTERSTATE AT 65 TO 70 MPH AND I COULD HEAR A LOUD SLAPPING NOISE AND THE CAR SHOOK. AT HIGH SPEEDS THE TIRES MUST TAKE ON A DIFFERENT SHAPE. WALMART REFUSED ANY CONCESSION SO I'M CONFINED TO SLOW DRIVING UNTIL I CAN AFFORD ANOTHER SET OF TIRES; ANOTHER BRAND THAT IS. MY TIRE LINE IS XTRA-TRAC II (ROMAN NUMERAL 2). YOU DON'T GIVE ME THE OPTION TO SELECT THAT LINE. I CANNOT TELL WHILE DRIVING WHICH TIRE OR HOW MANY TIRES ARE BECOMING DEFORMED WHILE DRIVING. PARKED, THEY ALL LOOK GOOD. *KB
NHTSA ID
10425649
Incident
Sep 15, 2011
Mileage
125,880 mi
Interior & seats
Filed Mar 7, 2007
1 injury reported
(1) COVER ON INTERIOR HALOGEN LAMP FELL OFF. (2) HALOGEN LAMP WAS EXPOSED AND FIVE YEAR OLD CHILD SUFFERED BURNS TO HAND FROM HALOGEN LAMP. (3) HALOGEN LAMP WAS REMOVED FROM VEHICLE. *JB
NHTSA ID
10184466
Incident
Feb 13, 2007
Seat belts
Filed Apr 8, 2005
Crash reported2 injuries reported
DURING AN ACCIDENT THE SEAT BELT EQUIPMENT ON THE 1992 JEEP CHEROKEE MALFUNCTIONED.*MR THE DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELTS DID NOT LOCK ON IMPACT. THE OCCUPANTS SUSTAINED FACIAL AND HEAD INJURIES AS A RESULT. *NM
NHTSA ID
10117657
Incident
Mar 5, 2005
Mileage
138,000 mi
Driver assistance
Filed Apr 15, 2004
WHILE BACKING OUT FROM A PARKING LOT VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO TURN OFF THE VEHICLE. THE DRIVER TRIED TO RESTART, AND WAS ABLE TO START THE VEHICLE. THE DRIVER WAS ABLE TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
NHTSA ID
10067216
Mileage
11,000 mi
Brakes
Filed Dec 23, 2003
AFTER STARTING THE VEHICLE, THE ABS LIGHT WOULD ILLUMINATE AND WOULD STAY ON THE REMINDER OF THE TIME THE VEHICLE IS BEING OPERATED. THE CONSUMER IS NOT HAVING ANY OTHER PROBLEMS WITH THE ABS AT THIS TIME. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
NHTSA ID
10051976
Incident
Dec 15, 2003
Mileage
11,000 mi
Body & structureBrakesFuel system
Filed Dec 10, 2003
VEHICLE EXPERIENCED FUEL LEAK AND PROBLEMS WITH FRONT ROTORS.*MR AFTER HAVING PAID FOR REPAIRS ON HIS CAR, THE CONSUMER WAS NEVER MADE AWARE OF A RECALL ON HIS VEHICLE REGARDING THE ROTORS.*CB ALSO WATER LEAKED ONTO THE FLOOR. *JB
NHTSA ID
10051804
Incident
Nov 21, 2003
Mileage
202,223 mi
Powertrain (other)
Filed Dec 4, 2003
Crash reported
DEAR SIR/MADAM: I WOULD LIKE TO BRING TO YOUR ATTENTION MATTERS RELATED TO A CERTAIN SAFETY DEFECT WHICH I BELIEVE RESULTED IN CAR CRASHES CAUSED BY THE UNINTENDED ACCELERATION OF DAIMLER/CHRYSLER'S, CHRYSLER GROUP VEHICLES. DAIMLER/CHRYSLER IS MY FORMER EMPLOYER AND I WORKED THERE AS AN ENGINEER. DURING MY TENURE THERE, I WORKED CLOSELY WITH THE GROUP THAT NOW HAS AS ITS MEMBERS, THE CORPORATIONS EXPERT WITNESS DEFENDING THE CORPORATION IN LAW SUITS RELATED TO THESE CRASHES. THIS SAME GROUP WAS ALSO RESPONSIBLE FOR DEVELOPING AND RELEASING THE CONTROLS WHICH ARE BELIEVED TO BE THE ROOT CAUSE OF THE PROBLEM. AT ONE POINT IN TIME I WAS PART OF THE TEAM AT DAILMER/CHRYSLER THAT WAS RESPONSIBLE FOR INVESTIGATING CUSTOMER COMPLAINTS REGARDING CRASHES CAUSED BY UNINTENDED ACCELERATION. ACCORDINGLY, I BELIEVE THAT I MAY BE ABLE TO PROVIDE SOME VERY GOOD IF NOT EXCLUSIVE INSIDE INFORMATION RELATED TO THIS MATTER. I BELIEVE THAT THESE CAR CRASHES ARE THE RESULT OF DAILMER/CHRYSLERS FLAGRANT NEGLIGENCE IN DEVELOPING THE SYSTEMS THAT ARE BELIEVED TO BE THE ROOT CAUSE OF THESE CRASHES. IF MY ASSISTANCE IN INVESTIGATING THIS MATTER WOULD BE OF INTEREST TO YOU, PLEASE LET ME KNOW. I AM WILLING TO HELP IN WHATEVER CAPACITY I CAN. IT IS WRONG THAT DAILMER/CHRYSLER BUILT AND SOLD VEHICLES WHICH MAY HURT IF NOT KILL SOMEONE. REGARDLESS OF YOUR DISPOSITION OF THIS MATTER, IF POSSIBLE, I WOULD GREATLY APPRECIATE A REPLY ON OR BEFORE DECEMBER 18, 2003 OUTLINING YOU INTENDED COURSE OF ACTION TO MY CONCERN. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION. I AM LOOKING FORWARD TO HEARING FROM YOU SOON. *NLM
NHTSA ID
10049231
Incident
Dec 4, 2003
Mileage
111,100 mi
Engine
Filed Oct 20, 2003
MY CAR HAS BEEN STEADILY LOSING OIL FOR THE LAST MONTH AND I AFTER I CAME BACK FROM LUNCH AT WORK ONE DAY, WHICH WAS LESS THAN A MILE FROM MY WORK, I NOTICED THAT MY CAR WAS SMOKING SO I PULLED OVER AND WAITED FOR A HALF AN HOUR THEN WENT DIRECTLY TO THE GAS STATION WHERE HE TOLD ME I NEEDED TO HAVE THE EXHAUST MANIFOLD REPAIRED, I TOOK IT TO MY MECHANIC AND HE ADVISED ME THAT THE EXHAUST MANIFOLD WAS CRACKED AND IF HE TOOK IT APART IT WOULD END UP COSTING MORE THAN THE CAR WAS WORTH. SINCE WE JUST PAID THE CAR OFF, I WAS HOPING THE DEALER WOULD REPLACE THE CRACKED MANIFOLD. IT HAS BEEN STEADILY LOSING OIL AND I HAVE TO PUT OIL IN ALMOST EVERY OTHER WEEK NOW, WHICH IS EXPENSIVE. THIS HAS NEVER BEEN A PROBLEM UNTIL RECENTLY. ALSO AT TIMES THE NEUTRAL SAFETY SWITCH DOES NOT WORK AS THERE HAVE BEEN INSTANCES WHERE MY CAR WILL NOT START AND WHEN I PUT THE CAR IN NEUTRAL IT WILL START. *LA
NHTSA ID
10043266
Incident
Sep 28, 2003
Mileage
142,600 mi
Electrical
Filed Jul 24, 2003
Fire reported
WHILE TOWING A BOAT VEHICLE CAUGHT ON FIRE. DEALER NOTIFIED. *AK
NHTSA ID
10030070
Incident
Jul 24, 2003
Engine
Filed Jan 15, 2003
CONSUMER STATES HER JEEP VIBRATES WHILE DRIVING, AND WHEN SHE MAKES A TURN IT REALLY VIBRATES. SHE SAYS SHE HAS TAKEN IT TO FOUR DEALERS AND THEY CANNOT FIND ANYTHING WRONG WITH THE TRUCK. *NLM
NHTSA ID
10003967
Incident
Jan 15, 2003
Seat belts
Filed Jun 13, 2002
REAR BENCH MIDDLE SEAT SEATBELT ASSEMBLY HAS COME COMPLETELY APART. CONSUMER STATES PASSENGERS ARE NOT RESTRAINED IN AN ACCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8011728
Incident
May 15, 2002
Driver assistance
Filed Jan 28, 2002
1 injury reported
WHEN SHIFTING VEHICLE INTO DRIVE IT UNEXPECTEDLY ACCELERATED, CAUSING LOSS OF CONTROL WHICH RESULTED IN DAMAGES TO GARAGE. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *YH
NHTSA ID
8002933
Suspension
Filed Oct 16, 2001
WHENEVER CONSUMER DRIVES OVER A BUMP AT SPEEDS OF 55 MPH AND ABOVE, RIGHT FRONT WHEEL WOBBLES BADLY FROM SIDE TO SIDE. VEHICLE TAKEN TO 6 DIFFERENT MECHANICS FOR A TOTAL OF 9 TIMES, COULD NOT FIND CAUSE. *AK *SLC
NHTSA ID
897816
Incident
Mar 1, 2001
Brakes
Filed Oct 3, 2001
WHILE TRAVELING AT ABOUT 20 TO 25 MPH BRAKES FAILED, CONSUMER'S FOOT WENT TO THE FLOOR WHEN PRESSING BRAKE PEDAL. CONSUMER WAS ABLE TO ROLL VEHICLE SAFELY TO A STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
897268
Incident
Oct 2, 2001
Driver assistanceTransmission
Filed Sep 6, 2001
Crash reported
WHEN PUTTING GEAR INTO REVERSE FROM PARK VEHICLE SUDDENLY ACCELERATED BACKWARDS, CAUSING IT TO CRASH INTO A PARKED VEHICLE.*AK
NHTSA ID
895911
Incident
Aug 3, 2001
Driver assistance
Filed Aug 15, 2001
Crash reported
STARTED VEHICLE, MOVED FROM PARK TO DRIVE AND CAR ACCELERATED TO AN EXTREMELY HIGH SPEED AND SMASHED INTO THE CAR IN FRONT OF IT, CAUSING THAT CAR TO BE "TOTALED" AND OVER $2,000 DAMAGE TO THE JEEP. WHEN THIS HAPPENED, THE DRIVER'S FOOT WAS NOT EVEN ON THE GAS PEDAL!*AK
NHTSA ID
750524
Incident
Aug 8, 2001
Transmission
Filed Aug 14, 2001
LOCK ON TRANSMISSION TO KEEP VEHICLE FROM JUMPING INTO GEAR. RECALL 733 WAS REPAIRED BY ANOTHER PART AND CHRYSLER DOES NOT WANT TO PAY THE BILL.
NHTSA ID
9002401
Transmission
Filed Jul 5, 2001
Crash reported
MY 1992 JEEP CHEROKEE HAS JUMPED FROM PARK TO REVERSE ON TWO OCCASIONS THIS YEAR. ON THE FIRST OCCASION, THE CAR SMASHED INTO MY BACK STEPS CAUSING ABOUT $500 DAMAGE TO THE STEPS AND $1250 DAMAGE TO THE VEHICLE. I HAD BEEN IN THE CAR AND EXITED TO RETRIEVE SOMETHING FROM THE GARAGE. THE CAR WAS IDLING IN THE DRIVEWAY WHEN SUDDENLY IT STARTED MOVING BACKWARDS TOWARD THE HOUSE. WHEN I SHUT THE CAR OFF, I FOUND THE CAR WAS IN REVERSE, NOT PARK. I WOULD NEVER HAVE BEEN ABLE TO EXIT THE CAR IF IT HAD BEEN IN GEAR, SO I KNEW THAT SOMETHING WAS AMISS WITH THE CAR. LATER IN FEBRUARY, THE SAME THING HAPPENED AGAIN, BUT THIS TIME I WAS IN THE VEHICLE WHEN IT HAPPENED AND I WAS THEREFORE ABLE TO STEP ON THE BRAKE TO STOPE THE CAR. *AK
NHTSA ID
747865
Electrical
Filed Mar 12, 2001
IGNITION BROKE AND VEHICLE CAN START WITHOUT A KEY, AND STEERING WHEEL WILL NOT LOCK. *AK
NHTSA ID
882755
Body & structureInterior & seats
Filed Feb 20, 2001
SPRING ON PASSENGER'S SIDE SEAT TRACK FLEW OFF, CAUSING SEAT TO ABRUPTLY FLY FORWARD, FLOOR ON PASSENGER'S SIDE ALWAYS SATURATED FROM RAIN, WHICH MAY HAVE CAUSED SPRING TO RUST. CJ
NHTSA ID
559756
Incident
Sep 1, 2000
Brakes
Filed Feb 8, 2001
FRONT BRAKE ROTORS HAVE BROKEN IN TWO PICES . CHRYSLER HAS SENT OUT RECALL879, BUT THIS VEHICLE WAS NOT INCLUDED.*AK
NHTSA ID
880106
Incident
Dec 31, 2000
Brakes
Filed Feb 8, 2001
FRONT ROTORS BROKE IN TWO PIECES, SAME DEFECT AS RECALL. *AK
NHTSA ID
880105
Incident
Dec 31, 2000
Driver assistance
Filed Dec 22, 2000
Crash reported
SUDDEN UNINTENDED ACCELERATION (UA) - TURNING RIGHT IN SERVICE STATION; ACCELERATOR WENT ALL THE WAY TO FLOOR. ALMOST NO BRAKES. BARELY MISSED GAS PUMPS AND GAS DELIVERY TANKER. GOT ON STRAIGHTAWAY AND TURNED OFF IGNITION, STOPPING WITH AID OF PARKING BRAKE. JEEP SERVICE DEPT. REPORTED NOTHING WRONG WITH VEHICLE --"MUST HAVE BEEN CAUSED BY FLOOR MAT". THE PROBLEM IS OBVIOUSLY IN THE CRUISE CONTROL AS IT IS THE ONLY DEVICE THAT CAN PULL THE ACCELERATOR CABLE TO WIDE OPEN THROTTLE. HAVE DISCONNECTED THE CRUISE CONTROL AND WOULD ADVISE ALL CHEROKEE OWNERS TO DO THE SAME. *AK
NHTSA ID
738167
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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