2026 Jeep Cherokee Owner Complaints

The contact owns a 2026 Jeep Cherokee. The contact stated that while driving at 25 MPH, the vehicle lost motive power, and the steering wheel locked. The instrument cluster displayed the messages "Stop Safely - Vehicle Will Shut Off Soon" and "Vehicle Cannot Go Over Speed." Prior to the failure, the check engine warning light illuminated. The contact waited 10 minutes and restarted the vehicle. The vehicle was taken to the dealer; however, the technicians were unable to duplicate the failure, and the vehicle was returned without repair. The failure recurred, nearly resulting in a collision. The vehicle was pushed to a service station, restarted, and driven to the residence. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure by telephone and email, and two cases were filed. The contact stated that an arbitration case was filed with the National Center for Dispute Settlement. The failure mileage was approximately 3,700.

NHTSA ID

11776738

Incident

Sep 9, 2026

Mileage

3,700 mi

While driving my vehicle, the check engine light came on after driving for about 10 minutes. It remained on and I called the dealer and they said that I should bring the vehicle in to be checked. They looked at the check engine light and said it was probably because the gas cap was not on properly. I do not have a gas cap so the turned it off and said I should be ok. It came on again and they said they would have it checked further. After further investigation the discovered a loose flap associated with the cruise control and adjusted the flap. I was told if it came on again it would need to be replaced. The light came on again and I took the vehicle in to have it replaced. It has not yet been repaired. The engine light comes on and even goes out while driving.Generally the light will come on and stay on for a few days and go off but it happens and I have not had one vehicle for more than a few months. I believe another problem is being generated from this because now I am having problems with the vehicle jerking because the vale has not been replaced.

NHTSA ID

11773012

Incident

Aug 10, 2026

I was driving the vehicle in heavy traffic, at the speed of 1-3 mph, then stopped at a stoplight, when the hood latch spontaneously disengaged, allowing the hood to pop open. There was seemingly no reason this should have happened. I was traveling on smooth pavement and didn’t hit a bump or anything else that would have jarred the hood latch. I was also nowhere near the hood release button, as both of my hands were on the steering wheel, and there was nothing else that could have accidentally triggered the button while the vehicle was in motion. While the vehicle’s safety system alerted me to the hood opening, it automatically limited the vehicle’s speed to about 1 mph, which nearly prevented me from being able to proceed to a safe spot to pull over and correct the hood issue as vehicles around me began to accelerate once a stoplight turned green.

NHTSA ID

11770038

Incident

Oct 8, 2026

On October 1, 2026, at approximately 1,968 miles, my 2026 Jeep Cherokee experienced a serious powertrain failure. I began driving home from work and the vehicle initially moved without severe shaking. While traveling on the highway at approximately 70 mph and then accelerating uphill, the vehicle progressively lost power and began shuddering violently. The check-engine light began flashing while the red Electronic Throttle Control warning remained on screen. The vehicle appeared to enter a limp mode and I had significant difficulty maintaining speed and climbing the hill. A highway patrol officer followed me with his lights and siren and with his escort I was able to safely reach the next highway exit, but I was concerned that the sudden loss of acceleration could have resulted in a crash, particularly in highway traffic. The dealership performed a diagnostic scan after arrival and the service advisor told me the vehicle had multiple pending faults involving the electronic throttle body, engine misfires, fuel mixture, and other engine-management systems. The dealership has continued testing the vehicle and I was subsequently advised that testing showed severe internal engine damage affecting three of the four cylinders, described to me as three cylinders having “a hole,” and that a replacement engine may be required. The technician is consulting Jeep/Stellantis regarding additional testing, possible teardown, and repair authorization. The exact internal component that failed and the root cause are still being determined. My concern is the sudden loss of power at highway speeds, violent engine shuddering, and malfunction errors on a new vehicle under 2000 miles.

NHTSA ID

11769616

Incident

Oct 1, 2026

Complete turbo failure at 5000 miles including the turbo actuator.

NHTSA ID

11769287

Incident

Sep 21, 2026

I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August.

NHTSA ID

11764248

Incident

Aug 14, 2026

When i pulled into my garage the fuel gauge read 20 miles remaining and the needle was still in the yellow. The next morning when I got in my car it wouldn't start. Out of gas. Upon putting in a gallon of gas, the vehicle started and the gauge read "low". This is the second time this has happened. The first time the car was in motion on a busy street. This is a major safety issue.

NHTSA ID

11764247

Incident

Sep 10, 2026

Intermittent grinding noise that lasts from 1 to 20 seconds that I believe is related to Traction Control / ASC which is concerning.It happens more frequently when turning the traction /asc button on & off. I have taken it to the jeep dealer & showed them a video of it happening but they said they could recreate the noise. It happens to me multiple times EVERY day. I wanted to send you a video of it happening that I have of it on my IPhone but don’t seem to be able to do it online. I can send by email or phone message if you would like to see it.

NHTSA ID

11742476

Incident

May 21, 2026

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken to Autonation Jeep Chrysler the next morning where I had purchased the vehicle. This was a newly purchased vehicle and only had a total of 78 miles on it. Surprisingly the next morning I went into the garage to check on what was happening with the vehicle and to my surprise the vehicle had stopped running. I then disconnected The 12 Volt battery and left it disconnected for an hour or two. After this time I reconnected the battery. I again attempted to start the vehicle and surprisingly the vehicle started up and all functions in the car seem to be performing normally. At this point I drove the car about a mile to the Autonation Jeep Chrysler dealership and had conversation with service technician. Surprisingly he told me that Jeep has had this problem with other vehicles and the solution is to disconnect the 12 Volt battery for 20 or 30 minutes and then reconnect the battery. At that point the car seems to reset itself and it will run normally. End This car of mine only had 78 miles on it This is totally unacceptable. Furthermore this seems to be a problem with other Jeep vehicles. It is my opinion that Jeep Needs to correct this problem so I will not be stuck with a car that's running in my garage and I can't shut it off. All in all it seems to me this is a software problem that needs to be reworked and corrected.

NHTSA ID

11741012

Incident

May 29, 2026

Car gave message stating only 30 miles (or maybe 40?) before empty, but then went empty in only approximately 5 miles. Message before it completely died stated to pull over but car died before that point. After putting in about 1/2 gallon, car took repeated (7 or 8) start attempts before gas got to injectors to start. When filled up, gas receipt showed only 12 gallons could be put in before gas pump shut off. I believe the incorrect mileage warning, and abrupt stop, misleads the driver and may cause an accident.

NHTSA ID

11735087

Incident

Apr 30, 2026