2009 Jeep Commander Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Jeep Commander, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical2032.8%
- Engine1016.4%
- Powertrain (other)813.1%
- Airbags58.2%
- Other / unspecified34.9%
- Body & structure34.9%
- Tires & wheels23.3%
- Fuel system23.3%
- Interior & seats23.3%
- Steering23.3%
- Seat belts11.6%
- Brakes11.6%
- Suspension11.6%
- Exterior lighting11.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The commander turns off on its own, brakes on its own, the alarm does its own thing, the esp/bas lights are on, buttons on dash don’t work most of the time, sunroof drain is faulty, and leaks rivers of water into my car! Also had my brakes to seize up on me and I couldn’t move from a danged stop sign. I just want a vehicle I can rely on.
JUST LIKE THE 2008 MODEL, WHEN YOU PUT THE CAR IN PARK AND TRY TO TURN THE KEY OFF THE WILL NOT TURN OFF ALL THE WAY. I HAVE TO TURN THE KEY FROM THE AUXILIARY POSITION TO THE ON POSITION FOR SEVERAL MINUTES UNTIL THE KEY FINALLY GOES INTO THE OFF POSITION. ONLY THEN WILL IT RELEASE THE KEY. WHEN I LOOK MY CAR TO THE DEALERSHIP, THEY REPLACED THE IGNITION SWITCH 2 DIFFERENT TIMES. I LATER FOUND OUT THAT THERE WAS A RECALL ON THE 2008 MODEL FOR THE SAME ISSUE. I AM STILL DEALING WITH THIS PROBLEM TODAY.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HER DESTINATION. THE CONTACT CALLED THE LOCAL DEALER WARSAW CHRYSLER DODGE JEEP RAM (2771 N DETROIT ST, WARSAW, IN 46582, (574) 306-5082) AND SORG DODGE INC (1811 ELKHART RD, GOSHEN, IN 46526, (574) 533-8605) AND THE DEALERS WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CONSUMER STATED 4 SENSORS WERE OUT CAUSING THE VEHICLE TO STALL. THE VEHICLE IS RUNNING FINE AFTER THE REPAIRS WERE MADE.
WHILE DRIVING THE COMMANDER IT STALLS. THE ENGINES SHUTS OFF WITH NO WARNING. THEN I HAVE TO PUT IT IN PARK AND START IT AGAIN. SOMETIMES IT HAPPENS WTH THE LIGHTS, RADIO AND WIPERS ON. AND IT SOUNDS LIKE IT DOES NOT WANT TO START. THIS HAS HAPPENED 5 TIMES. AND THE DEALER DOES NOT KNOW WHAT TO DO.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THEY VEHICLES CONDUCTOR PLATE KEEP GOING OUT CAUSE THE VEHICLE TO GO INTO LIMP MODE. THE CAN HAPPEN AT HIGHWAY SPEEDS SUDDENLY CAUSING THE VEHICLE TO DECELERATE SUDDENLY IN TRAFFIC. THERE ARE MULTIPLE REPORTS ON ONLINE FORUMS OF THIS HAPPENING EVEN AT LOW MILAGE
VEHICLE STALLS WHILE DRIVING AND CANNOT BE RESTARTED WITHOUT PUTTING THE VEHICLE IN PARK. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE. DEALERSHIP AND CHRYSLER HAVE BEEN NO HELP. CAR IS A DANGER TO DRIVE.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2009 Jeep Commander. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag squid connector was damaged and needed to be replaced. The vehicle was taken to the dealer and the dealer confirmed the result from the diagnostic test. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.
AIR BAG LIGHT COMES ON AND GOES OFF OCCASIONALLY THIRD ROW SEAT WON'T LATCH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I AM THE ORIGINAL OWNER OF A 2009 JEEP COMMANDER. IN THE FALL OF 2013 I PURCHASED 4 NEW TIRES,AND WAS TOLD 2 VALVE STEMS WERE CRACKED SO I HAD THEM REPLACED. ON 9/3/14 ON THE WVA TURNPIKE AT 70 MPH THE LEFT REAR WARNING LIGHT FLASHED AND THEN COUNTED DOWN FROM 40LBS TO 5LBS IN 10 SECONDS. I WAS ABLE TO STOP ON A VERY NARROW BERM AND CALLED AAA TO CHANGE THE TIRE. ON RETURN HOME WENT TO THE TIRE STORE AND WAS TOLD THE STEM NUT (ONE OF THE REMAINING ONES) HAD BROKEN OFF AND THE TRANSMITTER FELL INTO THE TIRE CAUSING THERAPID AIR LOSS. ON INSPECTION ON THE REMAINING STEM NUT IT WAS FOUND TO BE CRACKED AND SPLIT AS IIT WAS REMOVED. THE CRACK HAD CORROSION INDICATING IT HAD BEEN THERE FOR SOME TIME. I HAVE NO DOUBT IT COULD HAVE BROKEN OFF AT SPEED. I BELIEVE THE ONLY REASON I WAS ABLE TO KEEP THE CAR UNDER CONTROL WAS DUE THE FAILURE BEING A REAR WHEEL. NOTED ON LINE OTHER JEEP DRIVERS WITH SIMILAR INCIDENTS. OBVIOUSLY THERE SHOULD HAVE BEEN A SAFETY NOTIFICATION IF NOT AN ACTUAL RECALL. *TR
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT THE TIRE BECAME DEFLATED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STOPPED AND INSPECTED THE VEHICLE, FINDING THAT THE VALVE STEM WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE TREAD BECAME WORN AND SEPARATED. THE TIRE PRESSURE MONITORING SYSTEM WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE CURRENT MILEAGE WAS APPROXIMATELY 61,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE AIRBAG LIGHT IS ON AND AFTER TAKING IT TO THE MECHANIC, I WAS INFORMED THAT IT WILL NOT RELEASE IN THE EVENT OF AN ACCIDENT. I SEARCHED FOR A RECALL AS THE MECHANIC SUGGESTED AND FOUND NOTHING. SINCE I HAVE NEVER BEEN IN AN ACCIDENT THAT WOULD SET THE AIRBAG OFF, I DO NOT UNDERSTAND WHY THE LIGHT IS ON. THE LIGHTS ON THE DASHBOARD, INTERIOR LIGHTS, AUTOSTART, HEATED SEATS, REAR SENSORS, AND ANTI SKID HAVE ALL STOPPED WORKING. ALTHOUGH MY CAR IS 9 YEARS OLD, IT HAS LESS THAN 60,000 MILES AND IS WELL CARED FOR. THE MECHANIC HAS INFORMED ME THAT I HAVE A FAULTY BOARD. FAULTY SOUNDS LIKE SOMETHING JEEP SHOULD BE PAYING FOR NOT ME. BUBBLING OF PAINT ON THE HOOD OF THE TRUCK AND ITS SPREADING. AGAIN, ALL THESE ISSUES SHOULD BE COVERED BY JEEP. THESE ISSUES ARE THE RESULT OF POOR OR FAULTY MANUFACTURING PROCESSES AND SHOULD NOT BE VISITED UPON THE CONSUMER.
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT MENTIONED THAT WATER ENTERED THE VEHICLE AND CAUSED THE FLOORBOARD TO BECOME WET. AS A RESULT, THERE WAS A MILDEW ODOR AND WATER STAINS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I AM THE ORIGINAL OWNER OF A 2009 JEEP COMMANDER. IN THE FALL OF 2013 I PURCHASED 4 NEW TIRES,AND WAS TOLD 2 VALVE STEMS WERE CRACKED SO I HAD THEM REPLACED. ON 9/3/14 ON THE WVA TURNPIKE AT 70 MPH THE LEFT REAR WARNING LIGHT FLASHED AND THEN COUNTED DOWN FROM 40LBS TO 5LBS IN 10 SECONDS. I WAS ABLE TO STOP ON A VERY NARROW BERM AND CALLED AAA TO CHANGE THE TIRE. ON RETURN HOME WENT TO THE TIRE STORE AND WAS TOLD THE STEM NUT (ONE OF THE REMAINING ONES) HAD BROKEN OFF AND THE TRANSMITTER FELL INTO THE TIRE CAUSING THERAPID AIR LOSS. ON INSPECTION ON THE REMAINING STEM NUT IT WAS FOUND TO BE CRACKED AND SPLIT AS IIT WAS REMOVED. THE CRACK HAD CORROSION INDICATING IT HAD BEEN THERE FOR SOME TIME. I HAVE NO DOUBT IT COULD HAVE BROKEN OFF AT SPEED. I BELIEVE THE ONLY REASON I WAS ABLE TO KEEP THE CAR UNDER CONTROL WAS DUE THE FAILURE BEING A REAR WHEEL. NOTED ON LINE OTHER JEEP DRIVERS WITH SIMILAR INCIDENTS. OBVIOUSLY THERE SHOULD HAVE BEEN A SAFETY NOTIFICATION IF NOT AN ACTUAL RECALL. *TR
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 65 MPH THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE VALVE STEM PRESSURE SENSORS ON THE FRONT PASSENGER SIDE AND THE FRONT AND REAR DRIVER SIDE WERE CORRODED AND HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,550. UPDATED 10/11/12*LJ UPDATED 10/11/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The commander turns off on its own, brakes on its own, the alarm does its own thing, the esp/bas lights are on, buttons on dash don’t work most of the time, sunroof drain is faulty, and leaks rivers of water into my car! Also had my brakes to seize up on me and I couldn’t move from a danged stop sign. I just want a vehicle I can rely on.
WAS DRIVING THROUGH TOWN WITH NO PROBLEM. ROAD TURNS INTO HIGHWAY AND SPEED LIMIT IS 65 MPH. TRIED TO INCREASE SPEED FROM 35 MPH (TOWN SPEED LIMIT) AND VEHICLE STARTED SLOWING DOWN AND BUCKING AND HESITATING. PULLED OFF ROAD AND TURNED ENGINE OFF FOR A FEW MINUTES. COULD NOT INCREASE SPEED TO MORE THAN 25 MPH. TOWED HOME. LEFT ALONE FOR AN HOUR AND RETRIED. STILL HAVE SAME PROBLEM. TRIED THIS MORNING, STILL SAME PROBLEM. WILL NEED TO TOW IT TO A GARAGE. CHECK ENGINE LIGHT ALSO CAME ON.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
AIR BAG LIGHT COMES ON AND GOES OFF OCCASIONALLY THIRD ROW SEAT WON'T LATCH
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT THE KEY FOB WOULD INADVERTENTLY SPLIT IN HALF. AS A RESULT, THE VEHICLE WOULD INTERMITTENTLY SHUT OFF WHILE DRIVING AT VARIOUS SPEEDS. AN AUTHORIZED DEALER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE KEY FOB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
VEHICLE WILL NOT START OUT OF THE BLUE. THERE HAS BEEN A SINGLE OCCURRENCE WHEN THE VEHICLE WAS IN MOTION AND SHUT DOWN.
APPROXIMATELY 3 MONTHS AFTER PURCHASING MY JEEP COMMANDER, IT STALLED WITH NO WARNING. ALL THE TRUCKS LIGHTS LIT UP AND THE POWER STEERING WOULD NOT WORK. I WAS ABLE TO START IT BACK UP AND DRIVE. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO HELP ME AS THEY COULD NOT RECREATE THE ISSUE. SINCE THEN IT HAS HAPPENED AN ADDITIONAL 2-3 TIMES WITH THE DEALERSHIP STILL UNABLE TO HELP ME. ALL TIMES THE TRUCK HAS STALLED OUT AND I HAVE BEEN ABLE TO RESTART AND DRIVE AWAY. THE LAST TIME BEING IN SEPTEMBER OF 2012 WHILE DRIVING ON A FREEWAY AT APPROXIMATELY 65 MPH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE THIRD ROW SEAT BELT CASINGS WERE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE CASINGS WERE FRACTURED AND THAT THE SEAT BELT BUCKLES NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,200. THE VIN WAS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The commander turns off on its own, brakes on its own, the alarm does its own thing, the esp/bas lights are on, buttons on dash don’t work most of the time, sunroof drain is faulty, and leaks rivers of water into my car! Also had my brakes to seize up on me and I couldn’t move from a danged stop sign. I just want a vehicle I can rely on.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I CANNOT REMOVE THE KEY FROM THE VEC. THE STRUTS WILL NOT COME OFF
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I WAS DRIVING OUR 2009 JEEP COMMANDER ON THE HIGHWAY AT NIGHT. THE LIGHTS WERE ON DIM, AND THEY ADJUSTED DOWN WHICH GAVE ONLY ABOUT 20 FEET OF VISIBILITY TO THE ROAD. THERE WAS NO CAR APPROACHING, AND THE AUTO ADJUSTING FEATURE WAS NOT EVEN TURNED ON. I WAS DRIVING 55 MILES AN HOUR WHEN THIS HAPPENED. I FOUND OUT THAT THE VEHICLE IS EQUIPPED WITH A SELF ADJUSTING LIGHT SYSTEM WHEN USING THE BRIGHTS. HOWEVER, I WAS NOT USING THE BRIGHTS, BUT HAD ON THE DIM LIGHTS. THE LIGHTS ADJUSTED TO THE POINT THAT I COULD NOT SEE THE ROAD. IF I HAD NOT KNOWN THE TERRAIN OF THE ROAD, I COULD HAVE EASILY DRIVEN OFF THE ROAD. THE SAME THING HAPPENED TO MY WIFE A COUPLE OF TIMES. SINCE WE WERE THE SECOND OWNER OF THE VEHICLE, THE WARRANTY ON THIS FEATURE WAS ONLY 90 DAYS. THIS PROBLEM OCCURRED JUST AFTER THE WARRANTY RAN OUT, AND WHEN WE SPOKE TO THE LOCAL DEALER, THEY ACTED AS IF THEY HAD NOT DEALT WITH THIS ISSUE BEFORE. TO REPAIR THE SENSOR THAT CONTROLS THE LIGHTS WILL COST SEVERAL HUNDRED DOLLARS. THE REMEDY PRESENTED BY THE DEALER WAS TO REMOVED THE BUMPER, AND UNPLUG THE SENSOR. THIS IS AN UNACCEPTABLE CURE AS THIS IS A SAFETY ISSUE WHICH JEEP IS AWARE OF, AND APPARENTLY THEY WILL ONLY MAKE THE REPAIR IF THE VEHICLE IS STILL UNDER FACTORY WARRANTY. THE CAR ONLY HAD 57,500 MILES ON IT WHEN THE INCIDENT OCCURRED. ACCORDING TO THE JEEPFORUM.COM, THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND THERE HAS NOT BEEN A RECALL TO CORRECT THE PROBLEM. I FIND IT AN UNACCEPTABLE ANSWER TO HAVE LIGHTS THAT SUDDENLY ANGLE DOWN WHEN DRIVING, MAKING FOR A DANGEROUS SITUATION, AND THE MANUFACTURER KNOWS ABOUT THIS AND APPARENTLY HAS NOT CORRECTED THE LIGHTING PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .