2009 Jeep Compass FWD Owner Complaints

WHILE DRIVING THE LEFT (FRONT DRIVER SIDE) LOWER CONTROL ARM FELL FREE FROM THE STEERING KNUCKLE WHICH ATTACHES IT TO THE WHEEL, CAUSING SIGNIFICANT REDUCTION IN THE ABILITY TO STEER AND EVENTUALLY THE LOWER CONTROL ARM (MOVING LOSE UNDER THE CAR), BECAME LODGED BETWEEN THE WHEEL RIM AND THE BRAKE ASSEMBLY CAUSING THE THE LEFT FRONT TIRE TO SHIFT FORWARD INTO THE FRONT FENDER / BUMPER AND BECOME IMMOBILE. LUCKILY THE VEHICLE MADE IT HOME AND IT WAS IN PARKING THE VEHICLE THAT THE LOWER CONTROL ARM BECAME WEDGED BETWEEN THE TIRE INNER RIM AND BRAKE ASSEMBLY, SO NO CRASH OR INJURY OCCURRED, BUT IT COULD HAVE BEEN VERY SERIOUS.

NHTSA ID

11194318

Incident

Apr 4, 2019

Mileage

77,000 mi

SUB FRAME ROTTED OUT - SAFETY ISSUE

NHTSA ID

11133466

Incident

Oct 5, 2018

IT HAS RAPIDLY RUSTED OUT (SUB FRAME). I HAVE OWNED IT FOR A YEAR AND A HALF AND IT WAS NOT THAT WAY WHEN I BOUGHT IT. IS THERE A RECALL?

NHTSA ID

11098792

Incident

May 30, 2018

Mileage

109,000 mi

WHILE DRIVING FROM NORCAL TO SOCAL DRIVING 80+MPH FOR 2 OR MORE HOURS THE ENGINE LIGHT CAME ON AND I STARTED TO LOOSE POWER-PULLED OFF THE ROAD LET IT COOL DOWN AND IT RESTARTED AND DROVE 65 THE REST OF THE WAY WITH NO OTHER PROBLEMS. 3 WEEKS LATER HEARING LOUD ENGINE NOISES WHEN STARTING AND DRIVING BATTERY LIGHT CAME ON AND THEN THE RADIATOR LIGHT AND SMOKE WAS SEEN BEHIND ME I PULLED OVER TO FIND MY SERPENTINE BELT WAS EATEN AWAY AND SNAPPED. THE CRANKSHAFT PULLEY IS SIEZED UP NOW. ALL OF THIS WITHIN A YEAR OF A NEW TRANSMISSION AND NEW RADIATOR WAS INSTALLED BY PROFESSIONALS.

NHTSA ID

10862016

Incident

Apr 28, 2016

Mileage

20 mi

CAR LOST POWER GOING ABOUT 50MPH ON 9/15/2014. I HAD CAR TOWED TO A CHRYSLER DEALERSHIP, BOBB AUTO GROUP (11009 WEST 133RD AVENUE, CEDAR LAKE, IN 46303). MECHANICS REPLACED THE CLUTCH KIT (PART# 5062150AE), CYLINDER (5273431AB), AND COVER (PART# 4884904AB). I PICKED UP THE CAR ON 9/19/2014, PAYING $1,284.47 FOR REPAIRS AND PARTS WERE WARRANTED FOR 12,000 MILES OR 2-YEARS. ON 11/17/2014 CAR LOST POWER WHILE DRIVING 40MPH. CALLED BOBB AUTO GROUP TO INFORM THEM AND GET HELP. SINCE I WAS IN CHICAGO THIS TIME THEY ADVISED TO TAKE TO THE NEAREST CHRYSLER/JEEP/DODGE DEALER SO THAT WARRANTY CAN BE HONORED AS IT SOUNDED TO THEM THAT THE PART THEY JUST INSTALLED FAILED. I HAD THE CAR TOWED TO SOUTH CHICAGO DODGE CHRYSLER JEEP RAM (7340 SOUTH WESTERN AVENUE, CHICAGO, IL 60636) FOR SERVICE WORK. ON 11/18/2014 I RECEIVED A CALL FROM MECHANIC AND HE INFORMED ME THAT THE CLUTCH WAS THE ISSUE, HOWEVER, IN THEIR OPINION THE PART FAILED DUE TO "DRIVER ABUSE" AND NOT A PART DEFECT OR INSTALLATION ERROR AND NO WARRANTY WILL BE HONORED. THE ORIGINAL MECHANIC AT BOBB AUTO GROUP DID NOT AGREE WITH THE ASSESSMENT AND EVEN STATED THAT WE COULD NOT HAVE CAUSED THE DAMAGE IN SUCH A SHORT TIME. HE SAID THAT WE SHOULD CALL CHRYSLER LLC AND HAVE THEM REVIEW THE CASE AND FORCE THE DEALER TO DO REPAIRS UNDER WARRANTY. THE AREA MANAGER FOR CHICAGO HAD PICTURES OF THE DAMAGE SENT TO THEM AND THEY NOT ONLY AGREED THAT THE WARRANTY WILL NOT BE HONORED BUT ALSO FLAGGED MY VIN NATIONWIDE TO PREVENT OTHER DEALERS FROM WARRANTY WORK. THROUGH MY OWN RESEARCH, AND SPEAKING TO OTHER MECHANICS THAT WORK FOR OTHER CHRYSLER DEALERS AND OTHERWISE, I HAVE COME TO THE UNDERSTANDING THAT "DRIVER ABUSE" WOULD HAVE BEEN IMPOSSIBLE IN SUCH A SHORT TIME AND ALSO LESS THAN 2K MILES. I FEEL THAT A PART OR VEHICLE DEFECT IS BEING COVERED UP AND/OR REPAIR FRAUD IS OCCURRING AT SOUTH CHICAGO DODGE CHRYSLER JEEP RAM. *TR

NHTSA ID

10663719

Incident

Nov 17, 2014

Mileage

66,000 mi