RoadVitals

2009 Jeep Compass FWD

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Apr 6, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 3, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2009 Jeep Compass FWD, most frequently naming the body & structure, suspension and engine categories. 1 safety recall has been issued covering this model year; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure233.3%
  • Suspension233.3%
  • Engine116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10E043000

EQUIPMENT

Sep 3, 2010
294 units potentially affected
The defect: MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
The risk: AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
The remedy: MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
MARATHON SEAT COVERS, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Apr 6, 2019

WHILE DRIVING THE LEFT (FRONT DRIVER SIDE) LOWER CONTROL ARM FELL FREE FROM THE STEERING KNUCKLE WHICH ATTACHES IT TO THE WHEEL, CAUSING SIGNIFICANT REDUCTION IN THE ABILITY TO STEER AND EVENTUALLY THE LOWER CONTROL ARM (MOVING LOSE UNDER THE CAR), BECAME LODGED BETWEEN THE WHEEL RIM AND THE BRAKE ASSEMBLY CAUSING THE THE LEFT FRONT TIRE TO SHIFT FORWARD INTO THE FRONT FENDER / BUMPER AND BECOME IMMOBILE. LUCKILY THE VEHICLE MADE IT HOME AND IT WAS IN PARKING THE VEHICLE THAT THE LOWER CONTROL ARM BECAME WEDGED BETWEEN THE TIRE INNER RIM AND BRAKE ASSEMBLY, SO NO CRASH OR INJURY OCCURRED, BUT IT COULD HAVE BEEN VERY SERIOUS.

NHTSA ID
11194318
Incident
Apr 4, 2019
Mileage
77,000 mi
Body & structure
Filed Oct 5, 2018

SUB FRAME ROTTED OUT - SAFETY ISSUE

NHTSA ID
11133466
Incident
Oct 5, 2018
Body & structureSuspension
Filed May 30, 2018

IT HAS RAPIDLY RUSTED OUT (SUB FRAME). I HAVE OWNED IT FOR A YEAR AND A HALF AND IT WAS NOT THAT WAY WHEN I BOUGHT IT. IS THERE A RECALL?

NHTSA ID
11098792
Incident
May 30, 2018
Mileage
109,000 mi
Engine
Filed Apr 28, 2016

WHILE DRIVING FROM NORCAL TO SOCAL DRIVING 80+MPH FOR 2 OR MORE HOURS THE ENGINE LIGHT CAME ON AND I STARTED TO LOOSE POWER-PULLED OFF THE ROAD LET IT COOL DOWN AND IT RESTARTED AND DROVE 65 THE REST OF THE WAY WITH NO OTHER PROBLEMS. 3 WEEKS LATER HEARING LOUD ENGINE NOISES WHEN STARTING AND DRIVING BATTERY LIGHT CAME ON AND THEN THE RADIATOR LIGHT AND SMOKE WAS SEEN BEHIND ME I PULLED OVER TO FIND MY SERPENTINE BELT WAS EATEN AWAY AND SNAPPED. THE CRANKSHAFT PULLEY IS SIEZED UP NOW. ALL OF THIS WITHIN A YEAR OF A NEW TRANSMISSION AND NEW RADIATOR WAS INSTALLED BY PROFESSIONALS.

NHTSA ID
10862016
Incident
Apr 28, 2016
Mileage
20 mi
Powertrain (other)
Filed Dec 11, 2014

CAR LOST POWER GOING ABOUT 50MPH ON 9/15/2014. I HAD CAR TOWED TO A CHRYSLER DEALERSHIP, BOBB AUTO GROUP (11009 WEST 133RD AVENUE, CEDAR LAKE, IN 46303). MECHANICS REPLACED THE CLUTCH KIT (PART# 5062150AE), CYLINDER (5273431AB), AND COVER (PART# 4884904AB). I PICKED UP THE CAR ON 9/19/2014, PAYING $1,284.47 FOR REPAIRS AND PARTS WERE WARRANTED FOR 12,000 MILES OR 2-YEARS. ON 11/17/2014 CAR LOST POWER WHILE DRIVING 40MPH. CALLED BOBB AUTO GROUP TO INFORM THEM AND GET HELP. SINCE I WAS IN CHICAGO THIS TIME THEY ADVISED TO TAKE TO THE NEAREST CHRYSLER/JEEP/DODGE DEALER SO THAT WARRANTY CAN BE HONORED AS IT SOUNDED TO THEM THAT THE PART THEY JUST INSTALLED FAILED. I HAD THE CAR TOWED TO SOUTH CHICAGO DODGE CHRYSLER JEEP RAM (7340 SOUTH WESTERN AVENUE, CHICAGO, IL 60636) FOR SERVICE WORK. ON 11/18/2014 I RECEIVED A CALL FROM MECHANIC AND HE INFORMED ME THAT THE CLUTCH WAS THE ISSUE, HOWEVER, IN THEIR OPINION THE PART FAILED DUE TO "DRIVER ABUSE" AND NOT A PART DEFECT OR INSTALLATION ERROR AND NO WARRANTY WILL BE HONORED. THE ORIGINAL MECHANIC AT BOBB AUTO GROUP DID NOT AGREE WITH THE ASSESSMENT AND EVEN STATED THAT WE COULD NOT HAVE CAUSED THE DAMAGE IN SUCH A SHORT TIME. HE SAID THAT WE SHOULD CALL CHRYSLER LLC AND HAVE THEM REVIEW THE CASE AND FORCE THE DEALER TO DO REPAIRS UNDER WARRANTY. THE AREA MANAGER FOR CHICAGO HAD PICTURES OF THE DAMAGE SENT TO THEM AND THEY NOT ONLY AGREED THAT THE WARRANTY WILL NOT BE HONORED BUT ALSO FLAGGED MY VIN NATIONWIDE TO PREVENT OTHER DEALERS FROM WARRANTY WORK. THROUGH MY OWN RESEARCH, AND SPEAKING TO OTHER MECHANICS THAT WORK FOR OTHER CHRYSLER DEALERS AND OTHERWISE, I HAVE COME TO THE UNDERSTANDING THAT "DRIVER ABUSE" WOULD HAVE BEEN IMPOSSIBLE IN SUCH A SHORT TIME AND ALSO LESS THAN 2K MILES. I FEEL THAT A PART OR VEHICLE DEFECT IS BEING COVERED UP AND/OR REPAIR FRAUD IS OCCURRING AT SOUTH CHICAGO DODGE CHRYSLER JEEP RAM. *TR

NHTSA ID
10663719
Incident
Nov 17, 2014
Mileage
66,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

103954

ACTUATOR - A/C AND HEATER

104087

ACTUATOR - A/C AND HEATER

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Compass FWD by model year
YearComplaintsRecallsInvestigationsIssue Index
2010101030.8
2009Viewing510—
2008321032.4
2007201034.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.