Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jul 7, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 71 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Jul 7, 2022
The contact's son-in-law owns a 2010 Jeep Compass. The contact stated that while the vehicle was at an independent mechanic for an oil change and tire rotation, the mechanic informed him that the rear subframe was cracked. The mechanic advised the contact's son-in-law to not drive the vehicle until the rear subframe was replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA ID
11472682
Incident
Jul 7, 2022
Mileage
100,000 mi
Body & structure
Filed Jan 15, 2021
MY 2010 JEEP COMPASS WAS TAKEN IN FOR AN INSPECTION TODAY. IT FAILED FOR LOWER FRONT SUBFRAME BEING TOTALLY RUSTED OUT. THIS IS UNACCEPTABLE FOR A 10 YEAR OLD VEHICLE AND VERY UNSAFE!
NHTSA ID
11388379
Incident
Jan 15, 2021
Mileage
144,832 mi
Body & structure
Filed Aug 10, 2019
THE CAR LEAKS THRU THE OVERHEAD LIGHTS DURING RAIN/STORMS WHICH CAUSES THE WATER TO COME ONTO THE SHIFT CONTROL COLUMN CAUSING MAJOR DISTRACTION WHILE DRIVING. IN ADDITION, THE WATER LEAKAGE ALSO RUNS ALONG THE DRIVER SIDEBAR, AND POOLS ON THE DRIVERS FLOORBOARD AND THE SEAT IMMEDIATELY AFT. THIS IS A SAFETY HAZARD WHEN WATER IS POURING OUT OF THE OVERHEAR DOME LIGHTS ONTO THE SHIFTER/DRIVER WHILE DRIVING. RAIN COMES IN BE IT STATIONARY OR DRIVING. THIS HAS BEEN A CONSTANT PROBLEM SINCE WE HAVE OWNED THIS CAR. WE HAVE REPAIRED/REPLACED THE SUNROOF, NEW WINDSHIELD...NOTHING WORKS. THIS CAR IS A SAFETY HAZARD, I DON'T ALLOW ANY MEMBERS OF MY FAMILY TO DRIVE IT ANY LONGER.
NHTSA ID
11242943
Incident
Aug 7, 2019
Mileage
35,000 mi
Body & structure
Filed Jul 4, 2019
I BROUGHT MY VEHICLE A 2010 JEEP COMPASS TO BODWELLS JEEP IN BRUNSWICK MAINE LAST YEAR TO HAVE THE CROSSMEMBERS INSPECTED. THERE IS AN EXTENDED WARRANTY ON THIS VEHICLE FOR 10 YEARS. LAST YEAR THEY TOLD ME THAT IT WAS IN PERFECT SHAPE AND NOW THIS YEAR THE CROSSMEMBERS ARE SO RUSTED THROUGH THAT THERE IS A GIANT HOLE. THEY DON'T WANT TO FIX IT FOR FREE AND MY CAR WILL NOT PASS INSPECTION.
NHTSA ID
11229446
Incident
Mar 29, 2018
Mileage
115,000 mi
Body & structure
Filed Jun 7, 2019
RUSTED SUBFRAME. RECALLED IN SOME STATES CONSIDERED SALT BELT STATES BUT NOT NEBRASKA, WHY NOT? THIS IS HORRIBLE. NOTHING ELSE IS SO RUSTY IT IS CRUMBLING LIKE THE SUBFRAME.
NHTSA ID
11218568
Incident
Jun 7, 2019
Mileage
97,921 mi
Body & structure
Filed Sep 21, 2018
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND SPLIT IN HALF. THE DEALER (RAMEY CHRYSLER DODGE JEEP RAM, 27992 GOV G C PEERY HWY, NORTH TAZEWELL, VA 24630 (276) 988-6526) WAS CONTACTED AND STATED THAT THE VEHICLE WAS ONLY INCLUDED IN A SEAT BELT RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST; HOWEVER, THE CONTACT HEARD A MESSAGE ABOUT THE RUST FAILURE WHEN SHE WAS PLACED ON HOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
NHTSA ID
11130565
Incident
Aug 15, 2018
Mileage
80,000 mi
Body & structureSteering
Filed Sep 13, 2018
I'VE OWNED A 2010 JEEP COMPASS FOR TWO YEARS NOW. I USE IT AS A WORK VEHICLE. RECENTLY IT STARTED MAKING A VERY ROUGH SOUNDING NOISE GOING DOWN THE ROAD. IT WOULD BE DEEP AND DISGRUNTLED AND THEN HIGH PITCHED ALMOST WHISTLING. I TOOK IT TO A MECHANIC AND THEY SAID THE FRONT SUBFRAME IS RUSTED SO BAD IT'S UNSAFE TO DRIVE. SO I STARTED LOOKING INTO THE ISSUE ONLINE AND THERE ARE DOZENS AND DOZENS OF OTHER JEEP OWNERS COMPLAINING ABOUT THE SAME ISSUE WITH THEIR JEEPS. AND TO MAKE IT ALL WORSE JEEP SEEMS TO WANT TO DO NOTHING ABOUT IT. IT'S UNSAFE AND IT'S GOING TO GET SOMEONE SEVERELY HURT OR KILLED.
NHTSA ID
11129404
Incident
Sep 12, 2018
Body & structure
Filed Aug 7, 2017
MY JEEP DID NOT PASS INSPECTION TODAY. THE UNDERBODY IS TOTALLY RIOTED AWAY FROM FRAME, THIS SHOULD NOT HAPPEN TO A 2010 VEHICLE, I WANT TO KNOW IF JEEP WILL RECALL OR FIX THIS PROBLEM . I DID NOT SPEND 17,000 ON A 7 YEAR OLD VEHICLE FOR IT TO HAVE A ROTTED FRAME , I'M VERY IN HAPPY WITH JEEP RIGHT NOW
NHTSA ID
11013546
Incident
Aug 7, 2017
Body & structure
Filed Mar 13, 2017
FRONT CROSSMEMBER WAS FOUND TO BE CORRODED. ALONG WITH THE CROSSMEMBER BEING CORRODED, THE LINKS, AND ARMS ATTACHED TO THE CROSSMEMBERS WERE ALSO FOUND TO BE CORRODED. THERE IS AN "EXTENDED WARRANTY" THAT WAS ISSUED BY FCA FOR THE CROSSMEMBERS ONLY. MY VEHICLE WAS TAKEN FOR REPAIR AT A JEEP DEALERSHIP AND THE FRONT CROSSMEMBER WAS REPLACED ONLY UNDER THE WARRANTY. THE PASSENGER SIDE LOWER CONTROL ARM WAS ALSO RUSTED OUT AND BROKEN DURING THE REPAIR AS WELL AS THE LINKS TO THE FRONT CROSSMEMBERS WHICH BROKE WHEN THEY WERE REMOVING THE WARRANTY PART. HOWEVER, THESE PARTS WERE NOT COVERED UNDER WARRANTY, COSTING ME OVER $200 TO REPLACE SO FAR. AN ALIGNMENT WAS COMPLETED ON THE VEHICLE, BUT WHEN IT WAS PICKED UP FROM THE DEALERSHIP IT WAS PULLING SEVERELY. AN APPOINTMENT WAS SCHEDULED TO TAKE THE VEHICLE BACK FOR ALIGNMENT TO BE REDONE AND FOUND THAT THE REAR CROSSMEMBERS WERE ALSO CORRODED AS WELL AS THE LINKS AND CONTROL ARMS IN THE REAR. VEHICLE SOUNDS AS IF SOMETHING COULD BREAK EVERY TIME A BUMP IS HIT, PULLS SIGNIFICANTLY, AND IS CONCERNING TO DRIVE, BUT I HAVE BEEN TOLD THAT IT IS SAFE TO DRIVE. I DO NOT FEEL SAFE, BUT I HAVE BEEN TOLD BY FCA THAT THE MECHANIC AT THE DEALERSHIP KNOWS MORE THAN I DO EVEN THOUGH THEY COULDN'T SEE THE OBVIOUSLY CORRODED PARTS. I IMAGINE THAT IT WILL COST ANOTHER COUPLE OF HUNDRED DOLLARS TO REPLACE THE ADDITIONAL PARTS NEEDED TO FIX THE REAR CROSSMEMBER WARRANTY. WHILE I AM GRATEFUL THAT FCA HAS ISSUED AN EXTENDED WARRANTY. THE WARRANTY IS NOT INCLUSIVE OF THE ENTIRE PROBLEM AND THE PARTS ARE NOT BEING REPAIRED I AM BEING TOLD UNTIL THEY HAVE HOLES CORRODED THROUGH THEM. THIS DOES NOT MAKE SENSE TO ME AS I FEEL HUMAN SAFETY SHOULD BE PRIORITY! THIS DOES NOT APPEAR TO BE THE CASE. MY OTHER CONCERN IS THAT THERE IS ASO A WARRANTY ON THIS VEHICLE REGARDING THE AIRBAG AND SEATBELT WHICH WAS ISSUED SEVERAL MONTHS AGO WITH NO REPAIR.
NHTSA ID
10960365
Incident
Mar 10, 2017
Mileage
99,500 mi
Body & structure
Filed Jan 17, 2017
I TOOK MY WIFES 2010 JEEP COMPASS TO THE GARAGE FOR INSPECTION AND THE MECHANIC TOLD ME THAT THE FRONT SUBFRAME IS RUSTED THROUGH SO BADLY THAT HE CAN FIT HIS FIST THROUGH ONE OF THE HOLES. I CONTACTED JEEP MULTIPLE TIMES AND THEY REFUSE TO TALK TO ME ABOUT THIS SAFETY ISSUE. THE VEHICLE IS ONLY 7 YEARS OLD, COMPLETE RUSTING THROUGH SHOULD NOT BE HAPPENING.
NHTSA ID
10945608
Incident
Jan 16, 2017
Mileage
65,000 mi
Body & structureElectricalExterior lighting
Filed Oct 29, 2016
Fire reported
THE CAR HAD BEEN SITTING PARKED FOR 2 HOURS. NO KEY IN IGNITION. LOOKED OUT AND SAW FIRE COMING OUT OF THE REAR OF THE CAR. LIGHTING FIXTURE WAS COMPLETE BURNED OUT AS WELL AS EVERYTHING ELSE OVE TO WHERE THE GAS TANK SPOUT IS. FIRE DEPT CAME. FILLED OUT A REPORT . THE HEAD LIGHTS AND OTHER LIGHTS INSIDE CAR KEPT COMING ON INTERMITTENTLY EVEN AFTER THE FIRE WAS OUT. THERE WAS NO KEY IN IGNITION AND THE CAR HAD BEEN SITTING PARKED FOR 2 HOURS.
NHTSA ID
10919984
Incident
Oct 28, 2016
Mileage
62,000 mi
Body & structureExterior lighting
Filed Sep 23, 2015
WHEN IT RAINS AND THE VEHICLE IS STATIONARY THERE IS NO OBVIOUS SIGN OF A LEAK HOWEVER WHEN DRIVING AFTER THE RAIN A STEADY STREAM OF WATER COMES OUT OF THE MAP LIGHT. IT FLOWS ON TO THE RADIO AND HEATER CONTROLS. I AM VERY GOOD ABOUT KEEPING A PAPER TOWEL HANDY TO ABSORB AS MUCH AS POSSIBLE. UNFORTUNATELY I NOW HAVE AN EXTREMELY WET CARPET THAT IS MOLDING. JEEP STATES THAT I SHOULD CLEAN THE DRAINS FOR THE SUNROOF, WHICH I DO QUITE OFTEN. THEY ALSO STATE THAT THE VEHICLE IS NOT UNDER WARRANTY AND THEY CAN NOT OFFER A FIX WITH OUT CHARGING ME. I HAVE HAD THIS VEHICLE FOR JUST OVER A YEAR AND I PURCHASED IT FROM A JEEP DEALER.
NHTSA ID
10773964
Incident
Sep 23, 2015
Mileage
77,000 mi
Body & structureOther / unspecified
Filed Dec 1, 2012
Crash reported1 injury reported
THE VEHICLE WAS HIT ON LEFT FRONT DOOR AND FRONT QUARTER PANEL PROPELLING IT INTO A PARKING LOT OVER A CURB. THE LEFT FRONT TIRE BLEW UPON IMPACT. THE VEHICLE WAS REPAIRED BY A CHRYSLER/JEEP DEALERSHIP. AFTER THE VEHICLE WAS FIXED SEVERAL PEOPLE GOT SICK IN THE CAR OR JUST AFTER EXITING THE CAR. THIS LASTED FOR SIX THOUSAND MILES OVER THREE MONTHS PERIOD OF TIME. I PURCHASED A CARBON MONOXIDE TESTER BECAUSE HOW MANY PEOPLE GOT SICK. IT WENT OFF ON THE THIRD DAY OF IT BEING IN THE VEHICLE. ANOTHER CHRYSLER DEALERSHIP INSPECTED THE VEHICLE AND FOUND AN EXHAUST LEAK THAT WAS OVER LOOKED BY THE FIRST DEALERSHIP WHEN THEY REPAIRED THE VEHICLE AFTER THE ACCIDENT. THE INSURANCE COMPANY CAME AND RE-INSPECTED THE CAR AND PAID FOR THE OVERLOOKED EXHAUST LEAK DAMAGE. THE INSURANCE COMPANY ESTIMATOR SAID THE FRONT LEFT DOOR WAS NOT CLOSING PROPERLY AND NEEDED ADJUSTING. THE LEFT DOOR ALONG WITH BOTH UPPER AND LOWER HINGES WERE REPLACED RIGHT AFTER THE ACCIDENT. THE FIRST DEALERSHIP THAT ORIGINALLY REPAIRED THE CAR AFTER THE ACCIDENT THEN INSPECTED THE VEHICLE AND FOUND THE DOOR NEEDED MORE THAN ADJUSTING. THEY HAD TO REPLACE THE DRIVER LOWER HINGE AS THEY SAID IT WAS A "DEFECTIVE". THEY SAID IT WAS COVERED UNDER THE "WARRANTY". THE DOOR WAS MAKING POPPING SOUNDS. THE WHOLE DOOR WOULD DROP DOWN UPON OPENING IT. THE DEFECTIVE HINGE TWEAKED THE DOOR SO THAT AT THE BOTTOM OF THE DOOR THERE WAS A GAP. THE RUBBER WEATHER SEAL ALSO CAME LOOSE AS WELL AFTER THE ACCIDENT. THE WEATHER STRIP CLIPS WOULD NOT HOLD IT AROUND THE DOOR PROPERLY. AT THE TOP OF THE DOOR WITH THE DEFECTIVE HINGE IT LOOKED AS THOUGH IT WAS CLOSED. THE BOTTOM OF THE DOOR WAS NOT CLOSED ALL THE WAY. I BELIEVE THIS GAP AT THE BOTTOM OF THE DOOR WAS THE ENTRY POINT FOR THE CARBON MONOXIDE TO ENTER THE VEHICLE CAUSING MULTIPLE PERSONS TO BECOME ILL THAT WERE NOT IN THE VEHICLE WHEN THE ACCIDENT TOOK PLACE. *TR
NHTSA ID
10486695
Incident
Jul 8, 2012
Mileage
3,700 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own