Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Nov 15, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 71 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2010 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
Seat belts
Filed Nov 15, 2019
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2010 JEEP COMPASS. WHILE DRIVING 25 MPH, ANOTHER VEHICLE TURNED LEFT WITHOUT YIELDING THE RIGHT OF WAY. AS A RESULT, THE CONTACT SLAMMED ON THE BRAKE PEDAL AND REAR ENDED THE OTHER VEHICLE. THE DRIVER'S SEAT BELT FAILED TO ENGAGE AND ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND BURNS TO THE LEFT ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE SIDE OF THE ROAD AND WAS TOWED TO A LOT. THE VEHICLE WAS LATER DEEMED DESTROYED. THE WINDSHIELD, PASSENGER SIDE HEADLIGHT, AND DRIVER'S DOOR WERE DAMAGED. THE CONTACT MENTIONED THAT IN 2017, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AT THE FARICY BOYS CHRYSLER JEEP (4950 NEW CAR DR, COLORADO SPRINGS, CO 80923, (855) 846-8666). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 120,000. *BF *TR
NHTSA ID
11280396
Incident
Nov 4, 2019
Mileage
120,000 mi
AirbagsSeat belts
Filed Feb 15, 2018
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CONTACT CALLED LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87710, 505-404-0108). THE DEALER STATED THAT THEY WERE UNABLE TO PROVIDE A TIMEFRAME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. *TT *TR
NHTSA ID
11073141
Incident
Feb 15, 2018
Mileage
150,000 mi
AirbagsSeat belts
Filed Oct 2, 2017
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VAN ANDEL AND FLIKKEMA CHRYSLER JEEP (3844 PLAINFIELD AVE, NE, GRAND RAPIDS, MI 49525; 616-363-9031) AND WAS INFORMED THAT THE RECALL REPAIR APPOINTMENT HAD TO BE RESCHEDULED FOR THE FOURTH TIME WITH GIVEN CAUSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, CONTACTED THE DEALER, BUT WAS UNABLE TO EXPEDITE THE DEALER'S APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11031398
Incident
Oct 2, 2017
AirbagsSeat belts
Filed Sep 5, 2017
THE LOCAL DEALERSHIP IPAC (INGRAM PARK CHRYSLER DODGE JEEP RAM) SAN ANTONIO, TEXAS 210.998.9782 IS NOT PROVIDING ME WITH ASSISTANCE IN REPAIRING MY RECALLED VEHICLE. MY JEEP WAS DROPPED OFF AUGUST 24, 2017 WITH THE DEALERSHIP AND I WAS NOTIFIED THAT AN ADDITIONAL PART NEEDED TO BE ORDERED TO COMPLETE THE RECALL REPAIR. I WAS TOLD IT WOULD TAKE 3 DAYS TO GET THE PART IN. I LEFT MY CAR UNTIL MONDAY 8/28/17 AND WHEN CAR WAS STILL NOT REPAIRED I PICKED UP SO I COULD TAKE MY GRANDCHILDREN TO SCHOOL. I WAS TOLD I WOULD BE CALLED WHEN THE PART CAME IN. IT IS NOW SEPTEMBER 5TH AND I HAVE NOT HEARD BACK FROM SERVICE DEPT. I HAVE CALLED 4 SEPARATE OCCASIONS AND KEEP GETTING TRANSFERRED TO A LINE NO ONE ANSWERS AND WITH NO VOICE MAIL. I WAS ASSURED BY RAY THAT COMMUNICATION WOULD NOT BE AN ISSUE. I HAVE ALSO TRIED CHATTING WITH THE STORE ONLINE AND NO ONE WILL ANSWER MY QUESTIONS REGARDING THE STATUS OF RECALL REPAIR. I KEEP BEING TOLD SOMEONE WILL CALL BACK AND NO ONE DOES. I AM NOW GOING INTO WEEK 2 SINCE I MADE CONTACT WITH THE SERVICE DEPT TO HAVE MY JEEP REPAIRED. MY JEEP IS STILL NOT FIXED AND THERE IS NO SCHEDULED DATE FOR REPAIRS TO TAKE PLACE.
NHTSA ID
11021597
Incident
Aug 24, 2017
AirbagsSeat belts
Filed Jul 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (CROSS CHRYSLER JEEP FIAT, 1501 GARDINER LN, LOUISVILLE, KY 40218, (502) 459-9900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11010697
Incident
Oct 6, 2016
AirbagsSeat belts
Filed Jul 12, 2017
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-853-1403. THE MANUFACTURER STATED THAT THE PARTS WOULD COME WITHIN 2 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11004723
Incident
Sep 13, 2016
AirbagsSeat belts
Filed Apr 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10979370
Incident
Sep 13, 2016
AirbagsSeat belts
Filed Feb 2, 2017
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10949031
Incident
Sep 13, 2016
AirbagsSeat belts
Filed Jan 18, 2017
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/03/17*LJ *CN
NHTSA ID
10946138
Incident
Oct 17, 2016
AirbagsSeat belts
Filed Apr 19, 2015
Crash reported1 injury reported
MY AIR BAGS DID NOT DEPLOY, AND MY SEATBELT DID NOT PREVENT ME FROM HITTING STEERING WHEEL. MY NECK, LEFT KNEE, AND CHEST WAS INJURED. *TR
NHTSA ID
10706499
Incident
Apr 8, 2015
Mileage
74,000 mi
Seat belts
Filed Apr 18, 2012
JEEP COMPASS 2010 BACK SEAT SEATBELTS ARE VERY LOOSE AND DO NOT LOCK. WHEN INSTALLING A CAR SEAT THERE IS NO WAY TO MAKE IT STABLE OR SAFE THAT I CAN FIND DUE TO THE SEAT BELTS NOT STAYING TIGHT. VERY CONCERNED. *JS
NHTSA ID
10455633
Incident
Dec 1, 2011
Mileage
4,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own