2015 Jeep Compass Airbags Problems

The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.

NHTSA ID

11651760

Incident

Mar 10, 2025

Mileage

154,500 mi

This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.

NHTSA ID

11607691

Incident

Mar 12, 2024

Ever since I bought this car the time on the dashboard has started changing on its own.Even after resetting it the time will slowly start changing on its own it still hasn’t been fixed since the service station doesn’t know what’s wrong and it’s too expensive for me to pay to have it taken apart. The airbag lights are constantly flashing go on and off as well as the tire pressure light even though the tire pressure is on the right setting. Most recently the belt under the hood has snapped this will be a second time, it has snapped with in a week of buying the new belt. I have had at least 3 recalls that I know of.Save your money and buy a Toyota.

NHTSA ID

11486459

Incident

Sep 24, 2022

My driver side passenger headset deployed without warning, on Sunday 8/21/22, while my husband was driving the car with vin # [XXX]. I called the dealer on 8/26/22 and provided the last 8 #s from the vin, per the dealer repair shop rep at 10:22am; which stated no recalls on the headrests and due to the mileage of 109k it would not be covered anyway. So, I sharing my safety concerns since the passenger side deployed the driver's side headrest can do the same thing and worst while I am driving. Dealer called was called: Robert Hutson Chrysler Dodge Jeep Ram Trucks on 2500 1st Ave SE, Moultrie, GA 31788 and ph # (229) 891-4000. Please feel free to contact me. Thank you for you time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11481344

Incident

Aug 21, 2022

Driver and passenger head rest airbags went off while car was sitting idle. This can cause damage to head and neck while driving

NHTSA ID

11471095

Incident

Jun 1, 2022

While driving (with no collision or impact of any kind) the passenger side active head restraint deployed. Luckily no one was in the passenger seat, the impact could have caused injury. There were no warning lights or problems of any kind prior to or after the deployment. Upon inspection I was told there are some plastic pieces that hold the restraint in place that have broken.

NHTSA ID

11439795

Incident

Nov 7, 2021

THE AIRBAG LIGHT GOES ON INTERMITTENTLY WHILE DRIVING BECAUSE OF THE DRIVER SEAT BELT SENSOR ISSUES PER THE MECHANIC. ALSO, THE PASSENGER SEAT RECLINE LEVER BROKE RIGHT OFF, SO WE CAN NO LONGER RECLINE. MORE IMPORTANTLY, THE CAR SOMETIMES WON'T EVEN START. DASHBOARD PANEL JUST REMAINS BLACK, AND THE ENGINE DOES NOT EVEN TURN OVER. JUST SILENT. AFTER WAITING A FEW MOMENTS, IT STARTS PERFECTLY. MECHANICS DON'T KNOW.

NHTSA ID

11390710

Incident

Jan 1, 2018

Mileage

95,000 mi

THE ACTIVE RESTRAINT HEADREST BROKE AND THE PADDED AREA POPPED OUT YESTERDAY (01/11) WHILE SITTING IN THE CAR IN A PARKING LOT. THE PLASTIC HOLDING THE CATCH PIN BROKE AND IT CANNOT BE RESET.

NHTSA ID

11387800

Incident

Jan 11, 2021

Mileage

70,260 mi

VEHICLE WAS PURCHASED USED FROM CARMAX IN APRIL 2018 *(NEVER ALERTED TO ANY RECALLS. ) 10/09/2020 CAR DRIVING ON EXPRESSWAY / CAR WAS ROLLED IN ACCIDENT / TOTALED/ NO AIRBAGS DEPLOYED

NHTSA ID

11365335

Incident

Oct 9, 2020

Mileage

48,000 mi

I WAS DRIVING INTO THE PARKING LOT OF A DUNKEN DONUTS AND THE DRIVER SIDE HEADREST DEPLOYED FOR NO REASON. THE CLIPS THAT LOCK THE HEADREST IN PLACE SOME HOW BROKE CAUSING THE HEADREST TO DEPLOY.

NHTSA ID

11342150

Incident

Jun 4, 2020

Mileage

107,025 mi

EVERY TIME I START MY 2015 JEEP COMPASS,R STATIONARY AND RUNNING, I SEE A WARNING LIGHT APPEAR REGARDING MY AIR BAG, INDICATING THE AIRBAG SYSTEM HAS FAILED. POSSIBLY A SIMPLE RESET, HOWEVER, JEEP HAS HAD OTHER YEAR JEEPS RECALLED REGARDING FAULTY AIRBAGS. *TR

NHTSA ID

11328381

Incident

May 1, 2019

THE RIGHT FRONT PASSENGER HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN USE. THE PLASTIC RETAINER CLIPS ARE BROKEN AND IT CAN NOT BE FIXED. THIS IS A SAFETY ISSUES THAT HAS BEEN DOCUMENTED REPEATEDLY ON JEEP FORUM SO IT IS A MANUFACTURING PROBLEM. JEEP NEEDS TO REPLACE THIS FREE OF CHARGE AS IT DEPLOYED ON ITS OWN WHILE THE CAR WAS PARKED AND NOT IN USE

NHTSA ID

11318806

Incident

Mar 14, 2020

Mileage

87,000 mi

I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS. I'VE SEEN OTHER COMPLAINTS ABOUT THIS PROBLEM ONLINE. WHEN I TEST DROVE MY CAR, THE AIRBAG LIGHT TURNED ON. THE SALES GUYS SAID IT WAS A DEFECT AND WOULD GET FIXED. WELL, THAT NEVER HAPPENED AND I WENT BACK TO THE DEALERSHIP THREE TIMES AND AFTER THEY GAVE ME A HARD TIME, I GAVE UP. I EMAILED CHRYSLER, CALLED THEM, NOTHING! I WILL NEVER BUY A JEEP AGAIN. HORRIBLE CUSTOMER SERVICE. THE AIR BAG LIGHT DINGS AND GOES ON AND OFF SPORADICALLY AND IT'S BEEN LIKE THIS SINCE 2015. IF I GET INTO A CRASH AND THIS LIGHT IS ON, I'M AFRAID THE AIRBAG WILL NOT RELEASE. THERE WILL BE A LAWSUIT REGARDLESS IF I'M DEAD OR NOT! I GUESS YOU WON'T REACT UNTIL SOMEONE GETS INTO AN ACCIDENT? MEANWHILE, WEHAE TO LIVE WITH THE CONSTANT DING, DING, DING! JEEP COMPASS AIRBAG WARNING LIGHT. IF THIS LIGHT STAYS ILLUMINATED AFTER THE ENGINE HAS STARTED IT SIGNALS THAT THERE IS A FAULT WITHIN THE AIRBAG MODULE AND YOU ARE NO LONGER BEING OFFERED THE SAFETY IN THE WAY YOUR JEEP WAS DESIGNED TO. YOU SHOULD GET THIS CHECKED OUT AS SOON AS POSSIBLE BY YOUR LOCAL GARAGE. UNFORTUNATELY AT THIS TIME WE DO NOT STOCK ANY TOOLS WHICH ARE SUITABLE TO DIAGNOSE THE JEEP AIRBAG SYSTEM, AND BUYING THESE TOOLS YOURSELF CAN BE VERY EXPENSIVE. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/COMPASS/AIR-BAG-LIGHT-ON-PROBLEMS.PHP HTTP://WWW.ARFC.ORG/COMPLAINTS/2015/JEEP/COMPASS/AIR_BAGS/PROBLEM.ASPX LETTER TO AND FROM CHRYSLER. RE: CHRYSLER GROUP LLC CUSTOMER ASSISTANCE ([XXX]) CUSTOMERASSIST WED 1/6/2016 2:31 PM DEAR [XXX], THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER REGARDING YOUR COMPASS. OUR RECORDS SHOW THAT YOU HAVE CONTACTED US BY TELEPHONE AND WE ARE CURRENTLY ADDRESSING YOUR CONCERN. WE HAVE UPDATED YOUR FILE TO REFLECT THE LATEST INFORMATION YOU PROVIDED IN THE EMAIL MESSAGE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11298355

Incident

Oct 12, 2015

VEHCILE WAS INVOLVED A A 50 MPH FRONT END COLLISION WITH A GUARD RAIL ON A STATE HIGHWAY. THE VEHICLE SUFFERED EXTENSIVE FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY AND THE DRIVER'S SEAT BELT DID NOT LOCK UP.

NHTSA ID

11099044

Incident

May 21, 2018

Mileage

39,445 mi

TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400....UPDATED 07-08-15 *BF UPDATED 12/4/2015 *JS

NHTSA ID

10723464

Incident

Jun 3, 2015

Mileage

2,400 mi

WE PURCHASED THE JEEP COMPASS ON 11/15/14. WITHIN THE FIRST WEEK OF OWNERSHIP, THE AIRBAG LIGHT CAME ON. WE RETURNED IT TO THE DEALERSHIP A TOTAL OF 5 TIMES BETWEEN 11/15/14 AND 12/12/14. ON 12/12, THEY REPLACED THE AIRBAG. WITHIN ANOTHER WEEK, THE AIRBAG LIGHT STARTED COMING BACK ON AGAIN. WE HAVE REPORTED IT AGAIN AND TOOK IT BACK TO DEALERSHIP. THEY SAID THE LAST TIME THAT THERE WAS NO ONE THERE THAT KNEW HOW TO FIX IT. WE REALLY LOVE THE JEEP, BUT ARE NOT COMFORTABLE DRIVING A CAR WITH AIRBAG ISSUES AND WOULD REALLY LIKE TO GET THIS RESOLVED QUICKLY. *TR

NHTSA ID

10706112

Incident

Nov 15, 2014

Mileage

100 mi