Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2015 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and there’s tons of reports of this exact issue with no way to repair it or recall it. There’s only the option to replace it from a parts store and it’s $500. Please enforce this as a recall.
Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.
Passenger Headrest popped off (AHR deployed) while I was driving. After further inspection the plastic pieces inside that holds the whole headrest together broke off. I researched this issue on google and there has been a lot of complaints with this happening and even a class action lawsuit back in 2020. I tried to replace the part but the dealership wants over $500 for just the replacement even though this is a known defect with the headrests in 2010-2017 Jeep Compasses.
THE ACTIVE HEAD RESTRAINT SYSTEM HEADREST ON THE PASSENGER SIDE BUSTED OPEN. PLASTIC PIECES ARE BROKEN INSIDE THE HEADREST. NO ONE WAS INJURED BUT NEEDS REPLACED/REPAIRED. THE VEHICLE WAS PARKED AT THE TIME. IN RESEARCHING FOR REPAIRS, IT APPEARS THIS HAS BEEN QUITE COMMON WITH REPAIRS +$600.
THE AIRBAG LIGHT GOES ON INTERMITTENTLY WHILE DRIVING BECAUSE OF THE DRIVER SEAT BELT SENSOR ISSUES PER THE MECHANIC. ALSO, THE PASSENGER SEAT RECLINE LEVER BROKE RIGHT OFF, SO WE CAN NO LONGER RECLINE. MORE IMPORTANTLY, THE CAR SOMETIMES WON'T EVEN START. DASHBOARD PANEL JUST REMAINS BLACK, AND THE ENGINE DOES NOT EVEN TURN OVER. JUST SILENT. AFTER WAITING A FEW MOMENTS, IT STARTS PERFECTLY. MECHANICS DON'T KNOW.
THE ACTIVE RESTRAINT HEADREST BROKE AND THE PADDED AREA POPPED OUT YESTERDAY (01/11) WHILE SITTING IN THE CAR IN A PARKING LOT. THE PLASTIC HOLDING THE CATCH PIN BROKE AND IT CANNOT BE RESET.
HEAD REST RESTRAINT POPPED OFF WITH NO IMPACT WHILE DRIVING DOWN THE STREET. TABS FAILED INSIDE AND RELEASED HEADREST IN BACK OF DRIVERS HEAD WHILE IN MOTION CAUSING DISTRACTION OF MOTOR VEHICLE OPERATION. *TR
PLASTIC PIECES THAT HOLD SEAT BELTS AND HANDLE TO ADJUST SEATS ARE BOTH BROKEN OFF.
COMPLAINT THAT RAIL ON DRIVER AND PASSENGER SLIDING SEAT STICKS OUT TO FAR AND HAS SHARP EDGES THAT CAN DAMAGE A PERSONS LEG. I HAVE PICTURES.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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