Driver assistance
Filed Oct 2, 2022
As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parking brake engaged even though it was not. The D on the gear shift was flashing. I had to turn the car off twice and restart while in the middle of an intersection! This is the SECOND time this has happened while driving. I took it to the dealer first time and they could not find anything wrong.
- NHTSA ID
- 11487495
- Incident
- Oct 2, 2022
Driver assistanceEngineFuel system
Filed Feb 12, 2022
I got my 2017 jeep compass in 2018 had no issues truly until about a year ago. The check engine light came on and it would jerk a little goin up hill well got a coder and it said o2 so I changed all the spark plugs and o2 and it still is on now the thunder bolt light flashes I loose power and the yellow skid mark comes on I have to turn car off let it reprogram like 10 min and it acts ok for a few min now it's so bad it won't even go 10 miles . I'm goin to have the throttle and sensor changed hopefully that fixes it.
- NHTSA ID
- 11451711
- Incident
- Feb 11, 2022
Driver assistance
Filed Mar 9, 2021
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED WHILE REVERSING, THE BACK UP CAMERA FAILED TO DISPLAY AN IMAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY HAD THE CAMERA REPLACED TWO WEEKS PRIOR HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
- NHTSA ID
- 11399962
- Incident
- Mar 7, 2021
- Mileage
- 35,000 mi
Driver assistancePowertrain (other)
Filed Feb 16, 2021
MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOURS. I WAS ON THE HIGHWAY WHEN I FIRST NOTICED ALL OF THE PROBLEMS. I HAD TO PULL ON SIDE OF THE ROAD MULTIPLE TIMES. IT WAS SCARY AND DANGEROUS BEING ON SIDE OF THE ROAD AS A WOMAN AT NIGHT WITH VERY LITTLE LIGHTING IN THE AREA. WHEN THE VEHICLE DIDN'T WANT TO DO ANYTHING AT ALL IT WAS PARKED.
- NHTSA ID
- 11396462
- Incident
- Feb 15, 2021
- Mileage
- 119,521 mi
Driver assistanceEnginePowertrain (other)
Filed Nov 17, 2020
TRANSMISSION SHIFTS BACK N FORTH VERY BAD. ONLY 71,649 MILES. NEED TO FIX IT. PLEASE.
- NHTSA ID
- 11375118
- Incident
- Nov 17, 2020
- Mileage
- 71,649 mi
Driver assistanceElectricalEngine
Filed Oct 11, 2020
2ND TIME THIS HAPPENED WITHIN A MONTH. DEALER CHANGED BATTERIES 1ST TIME. COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. EXAMPLE: ENGINE LIGHT, AIR BAG, OIL, WITH EVERY WARNING LIGHT THERE IS. VEHICLE JUST SHUT DOWN ON A BUSY ROAD. VERY DANGEROUS. 15 MIN LATER IT STARTED BACK UP LIKE THERE WASNT A PROBLEM. THERE IS EXCESS OIL USE ALSO. CHANGED OIL, A MONTH LATER, ITS A 1/4 LOW. NO DRIPS EITHER. THIS SHOULD NOT BE HAPPENING FOR A VEHICLE THAT IS ONLY 3 YEARS OLD.
- NHTSA ID
- 11363790
- Incident
- Oct 10, 2020
- Mileage
- 44,000 mi
Driver assistance
Filed Aug 12, 2020
MY VEHICLE WAS IN MOTION ON THE EXPRESS WAY DOING NO MORE THE 30 MPH AND MY THROTTLE CONTROL LIGHT CAME ON AND CAUSED MY VEHICLE TO HESITATE WHEN I TRIED TO ACCELERATE.
- NHTSA ID
- 11348922
- Incident
- Aug 12, 2020
- Mileage
- 40,000 mi
Driver assistanceExterior lighting
Filed Apr 16, 2020
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
- NHTSA ID
- 11321357
- Incident
- Apr 14, 2020
- Mileage
- 60,200 mi
Driver assistanceElectricalEngine
Filed Feb 4, 2020
I PURCHASED MY 2017 JEEP COMPASS TRAIL HAWK BRAND NEW, MY PRODUCTION DATE IS APRIL 26, 2017. I HAVE HAD ENDLESS ISSUES W/ THIS VEHICLE, I HAVE OWNED OTHER JEEPS AND NEVER HAD THESE ISSUES. IT STARTED W/ MY RADIO MAKING THIS CRAZY INDESCRIBABLY LOUD SOUND ALONG W/ FREEZING THE SCREEN. TURNING OFF THE RADIO WOULD NOT STOP THE SOUND, NOT EVEN TURNING OFF THE ENTIRE VEHICLE WOULD STOP THE SOUND. SERV DEPT COULD NEVER REPLICATE, I BROUGHT IT IN ONE TIME WHEN RADIO WAS ON A NON-EXISTENT PHONE CALL AND ACTING UP. THEY TOOK MY CAR AND TURNED IT OFF, NEXT DAY TOLD ME THEY COULDN'T REPLICATE. I DEMANDED THAT THE GIRL WHO TOOK MY CAR IN AND SAW WHAT WAS GOING ON SPEAK WITH THE TECH TO EXPLAIN WHAT SHE SAW. THEY AGREED TO ORDER ME A NEW RADIO. ADDITIONALLY I BEGAN HAVING ISSUES W/ JEEP THROWING ON RANDOM DASH INDICATOR LIGHTS AND NOT STARTING. TCM PIN WAS SPREADING AND CAUSING INDICATORS B BATTERY CONTROLLING STOP/START TESTED BAD. THEY REPLACED. I HAD ALREADY REPLACED MY A BATTERY A DAY OR SO BEFORE. DAMAGE WIRES FOUND AT FUSE BOX (THEY BLAMED ME) I HAVE MADE ZERO MODS TO CAR OR EVEN LIFTED THE HOOD MYSELF. BCM REPLACED. I HAD ISSUE W/ ENGINE CUTTING OFF WHILE DRIVING IN ROAD & PULLING EBRAKE BEFORE I'M DUE FOR OIL CHANGE. HAD OIL CONSUMPTION TEST DONE AND THEY SAY IT'S FINE, THIS IS BECAUSE CHRYSLER MAKES UP THE CONSUMPTION STANDARD. SO YOU WILL ALWAYS BE "FINE." THIS IT TO PREVENT YOU FROM GETTING TO COMPRESSION TEST. I GO IN MANY TIMES FOR THIS SAME ISSUE. EVENTUALLY, I DEMAND WITH FCA THAT THEY ALLOW COMPRESSION TEST AND REPLACE MY ENGINE WHEN THEY DISCOVER IT'S DUE TO OIL CONSUMP. TECH REPORTS OIL LOW, SPRK PLUG CYL 3 IS OIL FOULED, COMPRESS. TEST DONE AIR IS FELT FROM OIL FILL, BORE SCOPE OF CYL 3 WALLS ARE SCORED AND HAVE OIL ON THEM. FCA APPROVES NEW ENGINE FOR ME. AFTER NEW ENG. I DRIVE 13 MI ENG IS OVER HEATING. T-STAT CLAMP REPLACED. DO NOT GIVE UP & DOCUMENT WELL!
- NHTSA ID
- 11307060
- Incident
- Oct 1, 2017
- Mileage
- 6,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Jan 22, 2020
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
- NHTSA ID
- 11301186
- Incident
- Jan 4, 2020
- Mileage
- 22,000 mi
BrakesDriver assistance
Filed Jan 10, 2020
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
- NHTSA ID
- 11298424
- Incident
- Aug 1, 2019
- Mileage
- 30,000 mi
Driver assistanceElectrical
Filed Dec 13, 2019
I BOUGHT MY CAR IN 2018 BRAND NEW WITH LESS THAN 10 MILES. IN THE FIRST FEW MONTHS, IT REQUIRED A BRAND NEW RADIO SYSTEM AND REAR CAMERA REPLACEMENT. IN SOME MONTHS FOLLOWING THAT, I HAVE HAD MY CAR STOP ON ME WHILE DRIVING, APPROXIMATELY 4-5 TIMES WITH ONLY EXCUSES AS TO WHY THE CAR WOULD UNSAFELY DO THIS. FIRST TIME WAS AN UPDATE THAT NEEDED TO BE DONE. SECOND TIME WAS THE KEYFOB BATTERY BUT ACCUSED IT OF BEING LACK OF OIL CHANGES (I DON'T NEED TO GO TO THE DEALERSHIP FOR OIL CHANGES). NEXT, WAS NO EXPLANATION AT ALL. LAST WAS YESTERDAY WHEN IT DIED TWICE IN ONE DAY IN THE MIDDLE OF THE ROAD. THEY CALLED TO LET ME KNOW THAT IT PROBABLY IS BECAUSE MY OIL IS 3/4 WAY DEPLETED EVEN THOUGH I HAD AN OIL CHANGE DONE LESS THAN 3K MILES AGO. THEIR SUGGESTION IS THAT I RETURN EVERY 500 MILES SO THEY CAN TOP ME OFF IF THE OIL SEEMS TO BE AN ISSUE. THESE ARE THANKFULLY IN LESS BUSY STREETS MOSTLY DRIVING STRAIGHT BUT ONCE WHILE TURNING. ONCE INCLUDED AN ERROR CODE THAT I WAS TOLD WAS AN ELECTRICAL SYSTEM ERROR BUT IT DIDNT REGISTER. I HAVE PICTURES AND VIDEOS ON MY PHONE FROM THE INCIDENTS. I HAVE ALSO WRITTEN TO THE CEO OF JEEP, ATTORNEY GENERAL AND WILL BE CONTACTING AN ATTORNEY FROM AN ARTICLE I FOUND ON THIS ISSUE FROM APRIL OF 2019. MY PHOTOS AND VIDEOS WILL NOT SEND AND UPLOAD.
- NHTSA ID
- 11288889
- Incident
- Dec 11, 2019
- Mileage
- 28,000 mi
Driver assistance
Filed Oct 16, 2019
THE CAR ENGINE STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET MY CAR STALLED AND I COULDN'T STEER OR CONTROL THE SPEED OR MOTION OF THE CAR.
- NHTSA ID
- 11268933
- Incident
- Oct 16, 2019
- Mileage
- 22,000 mi
Driver assistancePowertrain (other)
Filed Sep 25, 2019
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11258000
- Incident
- Feb 1, 2019
- Mileage
- 20,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Sep 21, 2019
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
- NHTSA ID
- 11257106
- Incident
- Sep 20, 2019
- Mileage
- 37,000 mi
Driver assistanceElectrical
Filed Aug 15, 2019
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
- NHTSA ID
- 11244288
- Incident
- Aug 10, 2019
- Mileage
- 20,000 mi
Driver assistanceEngine
Filed Jun 10, 2019
AS I WAS DRIVING ON AN 8 LANE EXPRESSWAY MY VEHICLE EXPERIENCED AN ENGINE STALL WHILE DRIVING. I IMMEDITAELY TUNRED ON MY HAZARD LIGHTS TO ALERT OTHER DRIVERS AND CROSSED 7 LANES TO COME TO A COMPLETE STOP AS I COULD NO LONGER ACCELERATE. I TURNED OFF MY VEHICLE, TURNED TO THE ON POSITION TO ALLOW ALL DAHSBOARD LIGHTS TO TURN OFF AND THEN OFF. I TURNED MY VEHICLE BACK ON AND CONTINUED TO DRIVE TO MY DESITNATION BUT THIS TIME WHEN IT HAPPENED I JUST WAS GOING UP A HILL, CARS IN FRONT AND BEHIND ME I WAS RIGHT IN THE MIDDLE OF THE INTERSECTION WITH ANOTHER ENGINE STALL WHILE DRIVING. I NEED TO BE ADDED TO THE MANUFACTURES LIST OF THE KNOW DEFECT OF THEIR VOLUNTARY RECALL THEY INITATIATED. MY CAR IS NOT SAFE TO DRIVE AND BECUASE THIS IS INTERMITTENT I CAN NOT RECREATE THIS ISSUE AT THE DEALERSHIP. I AM NOT ON THE LIST OF A RECALL EVEN THOUGH I AM HAVING ENGINE STALLS WHILE DRIVING. * 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
- NHTSA ID
- 11219087
- Incident
- Jun 10, 2019
- Mileage
- 45,000 mi
BrakesDriver assistanceSteering
Filed Feb 11, 2019
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
- NHTSA ID
- 11176405
- Incident
- Feb 11, 2019
- Mileage
- 12,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Jan 16, 2019
THE VEHICLE WAS STOPPED AT A STOPLIGHT ON A CITY EXPRESSWAY AND WHEN THE LIGHT TURNED GREEN THE STOP/START SYSTEM FAILED TO RESTART THE ENGINE. IT ENGAGED THE PARKING BRAKE IN THE MIDDLE OF THE ROAD AND WOULD NOT ALLOW ME TO IMMEDIATELY RESTART THE CAR. AFTER SEVERAL ATTEMPTS TO RESTART THE CAR WITH TRAFFIC FLYING BY ME I WAS FINALLY ABLE TO RESTART THE CAR AND DISENGAGE THE PARKING BREAK. THIS HAS HAPPENED MULTIPLE TIMES AND MY DEALERSHIP SAYS THEY WILL NOT FIX IT BECAUSE THEY ARE WAITING TO RECEIVE A STOP START BATTERY FROM MOPAR. IT HAS BEEN ON BACKORDER FOR A MONTH AND THEY DONT HAVE A DATE WHEN IT WILL BE FIXED. THIS KEEPS HAPPENING AT LEAST ONCE A WEEK AND THEY DO NOTHING TO CORRECT THE PROBLEM. THE PROBLEM IS WITH THE START/STOP SYSTEM MADE TO CONSERVE GAS. THE SYSTEM SHOULD NOT LEAVE YOU STRANDED IN THE MIDDLE OF BUSY ROADS WHERE SOMEONE CAN SLAM INTO THE BACK OF YOU.
- NHTSA ID
- 11170317
- Incident
- Jan 9, 2019
- Mileage
- 12,300 mi
Driver assistance
Filed Oct 17, 2018
I AM STILL IN SHOCK AND STILL QUITE SHAKEN UP ON THE MORNING OF TUES., 9/25/2018, WHEN AS USUAL GOT OUT OF MY HOME INTO MY JEEP TO GO TO WORK A FEW MINUTES BEFORE 6 AM. I CAREFULLY AT THE ENTRANCE AND EXIT OF MY COMMUNITY, I WAIT FOR ONGOING TRAFFIC TO BE FAR ENOUGH FOR ME TO DRIVE TOWARDS THE BLVD. AS MY JEEP STARTED TOWARDS PART OF THE BOULEVARD ALL OF SUDDEN, THE ENGINE STOPPED AS I DID NOT PRESS THE BYPASS BUTTON SO THE JEEP WENT INTO SLEEP MODE, WHEN I PRESSED THE BUTTON, IT READ," PUT VEHICLE ON PARKING MODE TO RESTART". MY HEART ALMOST CAME OUT OF MY MOUTH BECAUSE IF THERE WAS TRAFFIC ON MY LEFT I DEFINITELY WOULD HAVE BEEN KILLED BY THE ONCOMING TRAFFIC THAT WAS HEADING TOWARDS ME FROM THE LEFT, I PLACED THE JEEP IN PARK, I THEN PLACED IT ON DRIVE AND HEADED TO THE DIVIDER OF THE INTERSECTION. IN TEARS, I TURNED BACK HOME AND LEFT THE JEEP IN THE DRIVEWAY. I CALLED GREENWAY IMMEDIATELY TO REPORT THE INCIDENT. I HAVE A COPY OF MY CONVERSATION WITH THE GREENWAY DODGE, CHYRSLER, JEEP AND RAM SERVICE OPERATOR ON TUESDAY, SEPTEMBER 25, 2018,. A SERVICE APPT WAS SET FOR 9/29/18,AT GREENWAY. MY HUSBAND AND I WERE TOLD BY SERVICE TECH THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE JEEP SHUTTING DOWN THE ENGINEWHILE IN A DRIVE MODE. I DO NOT FEEL SAFE DRIVING THIS JEEP & THAT I WOULD NOT GO THROUGH WHAT I WENT THROUGH ON THAT MORNING. I AM ALIVE TO TELL EVERYONE OF WHAT HAPPENED TO ME AND NOT GOT KILLED DUE TO THE SPECIAL FEATURE THIS JEEP HAS TO CONSERVE GAS. THE ENGINE JUST SHUTS DOWN WHILE IN A DRIVE MODE. WE WERE TOLD THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE VEHICLE GOING INTO A PAUSE MODE WHEN WAITING FOR THE LIGHT TO CHANGE, OR WHEN THERE IS TRAFFIC JEEP COMPLETELY STALES WHEN IN DRIVE MODE. I AM THE OWNER OF THE VEHICLE AND WISH TO SURRENDER MY JEEP BECAUSE I NO LONGER FEEL SAFE DRIVING IT.
- NHTSA ID
- 11141153
- Incident
- Sep 25, 2018
- Mileage
- 1 mi
BrakesDriver assistanceEngine
Filed Oct 7, 2018
I WAS ON HWY GOING SPEED LIMIT AND THE CAR IN FRONT STOPPED REALLY FAST AND I PUT ON MY BRAKES AND THE ENGINE GOT MORE POWER LIKE THE GAS PADDLE WAS STUCK I COULD NOT STOP I HAD TO GO DOWN THE SHOULDER ABOUT A MILE BEFORE THE TRUCK WOULD STOP AND I WAS PUSHING DOWN ON THE BRAKE THE WHOLE TIME
- NHTSA ID
- 11138920
- Incident
- Oct 7, 2018
- Mileage
- 23,000 mi
BrakesDriver assistance
Filed Sep 12, 2018
STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROBLEM. MY BIGGEST CONCERN IS THAT THEY SAID IT WAS A KNIWN ISSUE YET NO RECALL TO BRING MY CAR IN FOR THE UPDATED FIX. HADVI NOT BEEN TRAINED FOR SITUATIONS LIKE THIS I OR SOMEONE ELSE COULD HAVE GOTTEN KILLED.THE VEHICLE WAS IN MOTION GOING DOWN HILL I WAS RIDING THE BRAKE BECAUSE OF THE HILL. WHEN I HAD LET UP OFF THE BRAKE SLIGHTLY THAT'S WHEN IT ACCELERATED SO FAST I ALMOST LOST CONTROL.
- NHTSA ID
- 11129121
- Incident
- Aug 20, 2018
- Mileage
- 14,895 mi
Driver assistancePowertrain (other)
Filed Aug 26, 2017
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
- NHTSA ID
- 11019860
- Incident
- Aug 1, 2017
- Mileage
- 1,701 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.