Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2017 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
While driving Jeep losses power and stops. At garage now and they can’t find reasonable explanation. Has less than 50k miles. Danger while driving since it just shuts off while no lights come on to indicate problems
The throttle body started malfunctioning while driving on the highway. Power was lost and I was unable to accelerate. There were vehicles behind me that had to react quickly in order not to wreck. The ETC warning light did not come on at first but as my vehicle kept sputtering the light would flash on and off very quickly. I lost a great deal of speed trying to get up a hill so I could pull over and get out of traffic. After looking up the light in the manual it says to cycle the ignition and I did that. The vehicle was working ok again for a few minutes and then suddenly lost the ability to accelerate again and would go in and out, sputtering. Again thankfully the vehicles behind me were paying attention and were able to immediately slow down. I have only had the vehicle for 3 months and of course as soon as there is no warranty it starts messing up. A mechanic did confirm the issue and yes it’s available for inspection.
I got my 2017 jeep compass in 2018 had no issues truly until about a year ago. The check engine light came on and it would jerk a little goin up hill well got a coder and it said o2 so I changed all the spark plugs and o2 and it still is on now the thunder bolt light flashes I loose power and the yellow skid mark comes on I have to turn car off let it reprogram like 10 min and it acts ok for a few min now it's so bad it won't even go 10 miles . I'm goin to have the throttle and sensor changed hopefully that fixes it.
I WAS GETTING ONTO THE FREEWAY GOT UP TO 60 MILES AN HOUR I SAW MY ALTERNATOR LIGHT BLINK THEN MY TRACTION CONTROL LIGHT CAME ON AND THE MOTOR LOST ALL POWER AND NOW THEY'RE TELLING ME THAT MY THROTTLE BODY IS BAD AND I SEE A LOT OF COMPLAINTS ON THE INTERNET ABOUT JEEP COMPASS THROTTLE BODIES
CAR HAS BEEN REPEATEDLY STALLING WHEN GOING INTO A TURN OR COMING TO A STOP. LOW OIL PRESSURE LIGHT WILL FLASH AT TIMES WHILE DRIVING. STALLS AND LOW OIL PRESSURE WARNING FLASH SOMETIMES OCCUR AT THE SAME TIME, SOMETIMES DO NOT. CAR RECENTLY STALLED WHILE GOING 35MPH ON A HIGHWAY. REQUIRES STOPPING CAR, PUTTING INTO PARK, AND THEN RESTARTING, WHICH TAKES 10-15 SECONDS FOR STARTER TO GET ENGINE TO TURN OVER. WHEN AT IDLE IN PARK, THROTTLE DOES NOT RESPOND TO GAS PEDAL.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND DID NOT WORK AS INTENDED WITHOUT WARNING. ALSO, WHEN ATTEMPTING TO PLACE FUEL INTO THE FUEL TANK, THE NOZZLE HAD TO BE RE-POSITIONED IN ORDER TO CONTINUE ADDING FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT WAS ALSO INFORMED THAT SINCE HE PURCHASED THE VEHICLE FROM A DEALER THAT WAS NO LONGER IN OPERATION, THEY COULD NO LONGER STAND BY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,677.
VEHICLE SHUTS OFF WHILE IDLE AT STOPS. THE CAR RESTARTS EVERY TIME THE VEHICLE BEGINS TO MOVE AGAIN.
TL* THE CONTACT LEASED A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE. THE STEERING WHEEL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL BEING STRUCTURALLY UNSOUND. IN ADDITION, THE FUEL GAUGE FAILED TO PROVIDE A PROPER READING. THE GAUGE INDICATED THAT IT WAS EMPTY WHEN THERE WAS FUEL IN THE FUEL TANK AND VICE VERSA. THE VEHICLE WAS NOT REPAIRED AFTER IT WAS TAKEN BACK AND FORTH TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, 1-(877) 225-8709). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE POWER STEERING, BRAKES, AND ALL ELECTRICAL AND MECHANICAL FUNCTIONS FAILED TO OPERATE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FOUR ATTEMPTS. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP RAM (LOCATED AT 2330 US-1, ST, AUGUSTINE, FL 32086, (904) 797-4383) WHERE IT WAS DIAGNOSED THAT THERE MAY BE BAD FUEL IN THE VEHICLE. THE VEHICLE WAS REFUELED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE OIL WAS BELOW THE MINIMUM OIL LEVEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT CONSUMER STATED THAT THE OIL BE CHECKED ONCE A WEEK BY THE DEALER. CONSUMER STATED THERE ARE NO WARNINGS OR WARNIGN LIGHTS TO INDICATE THE PROBLEM CLIENT IS CHECKING THE OIL CONSISTENTLY 1 QUART LOW FOR EVERY 2000 MILES.*JB
NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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