RoadVitals

2021 Jeep Compass Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
76
Latest May 19, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Jeep Compass, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

31
reports

From owner reports, verbatim

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

NHTSA ID 11738824 · filed May 19, 2026

The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.

NHTSA ID 11726595 · filed Mar 24, 2026
All 31 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

19
reports

From owner reports, verbatim

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

NHTSA ID 11738824 · filed May 19, 2026

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

NHTSA ID 11724485 · filed Mar 15, 2026
All 19 reports naming engine

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

12
reports

From owner reports, verbatim

I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.

NHTSA ID 11730531 · filed Apr 11, 2026

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11722645 · filed Mar 7, 2026
All 12 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.

NHTSA ID 11684207 · filed Aug 31, 2025

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I have no warranty and have to feed the car oil. It is ridiculous. This needs to be a recall. 2018 had a recall for this same oil issue. Now we need it for newer models.

NHTSA ID 11659703 · filed May 8, 2025
All 8 reports naming powertrain (other)

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

6
reports

From owner reports, verbatim

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

NHTSA ID 11724485 · filed Mar 15, 2026

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out

NHTSA ID 11644249 · filed Feb 22, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work

NHTSA ID 11683557 · filed Aug 28, 2025

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high traffic and we were fortunate not to be hit while driving when this happened. I have contacted the dealership again to have them inspect the vehicle again. I am concerned there is a manufacturing issue that is causing this problem and I am afraid to drive my vehicle especially with my children in the car.

NHTSA ID 11653805 · filed Apr 10, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

Gas pedal broke off while driving. It is made of plastic and the arm that attaches to the pedal snapped off. We towed to a shop to have repaired today. No warning lights or sounds. Thankfully I was going slow and not on a busy street. It could have been a bad outcome if I was merging into on coming traffic. My safety and others were at serious risk due to my car not being able to accelerate with no warning.

NHTSA ID 11715296 · filed Feb 3, 2026

When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?

NHTSA ID 11559641 · filed Dec 12, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was difficult to start one morning. The contact stated that the instrument cluster and the overhead map lights were flashing off and on. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.

NHTSA ID 11664881 · filed Jun 4, 2025

The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back to default and remived all paired devices and even just turned off the entire radio but it continues to effect the dash lights and also effects the inside Temperature which gets stuck. The dealer said they will have to find time to try to figure it out and I do not even have an appointment scheduled yet and they don't seem confident about a solution. I have looked online and have seen many people with uconnect having these issues and it does not seem safe due to not being able to see the dash at night in particular and the blinkers being effected. I am not sure if they still blink on the outside of the vehicle.

NHTSA ID 11618186 · filed Oct 4, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

NHTSA ID 11727245 · filed Mar 26, 2026

The seat belts on both sides of the rear seats have frayed completely through the belt webbing at the same exact point. Where the belts connects to the retractor I believe is the name of it. Both belts are entirely separated at the point where they pass through the outer wall. If my inspection station didn't notice the problem on the passenger rear they would not have looked at the driver's side rear which was not completely separated and any occupant could have seriously been hurt. The Dealership inspected them and confirmed the damages described above and the manufacturer (Jeep) also was notified of this defect. They were no warning signs.

NHTSA ID 11657384 · filed Apr 28, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

NHTSA ID 11727245 · filed Mar 26, 2026

I got t-boned and my airbags didn’t deploy and I smashed my head on the window

NHTSA ID 11536187 · filed Aug 2, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire department report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

NHTSA ID 11725050 · filed Mar 17, 2026

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out

NHTSA ID 11644249 · filed Feb 22, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out

NHTSA ID 11644249 · filed Feb 22, 2025

In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.

NHTSA ID 11575150 · filed Mar 3, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.

NHTSA ID 11569763 · filed Feb 4, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .