2021 Jeep Compass

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. The failure mileage was approximately 86,000.

NHTSA ID

11764065

Incident

Nov 15, 2025

Mileage

86,000 mi

I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant-loss, overheating, temperature-warning, and engine-failure problems are occurring in 2021 Jeep Compass vehicles and whether a safety defect may exist.

NHTSA ID

11762492

Incident

Sep 2, 2026

Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

NHTSA ID

11762302

Incident

Aug 25, 2026

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

NHTSA ID

11759991

Incident

Jul 6, 2026

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

NHTSA ID

11738824

Incident

May 15, 2026

I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.

NHTSA ID

11730531

Incident

Apr 9, 2026

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

NHTSA ID

11727245

Incident

Mar 12, 2026

Mileage

72,972 mi

The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.

NHTSA ID

11726595

Incident

Feb 26, 2026

Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.

THROTTLE BODY – NONE

Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms.

THROTTLE BODY – NONE