RoadVitals

2023 Jeep Compass

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
49
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 13, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 49 NHTSA owner-reported complaints for the 2023 Jeep Compass, most frequently naming the electrical, driver assistance and steering categories. 2 safety recalls have been issued covering this model year; and 371 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V436000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Jun 13, 2024
1,033,433 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC)Manufacturer number 66B, 79BView on NHTSA.gov
23V576000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Aug 14, 2023
181,999 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk: An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
The remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.
Chrysler (FCA US, LLC)Manufacturer number 88AView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 49
Steering
Filed Oct 19, 2026

My vehicle is a 2023 jeep compass. I just had to replace my racket pinion, steering power train issue. There is no way at 70,000 miles this goes in a vehicle. No warning lights... Just loudin clanking when driving & turning...YES, inspected by jeep, dodge, ram dealership 0n 9/25/26. Had it fixed on 10/5/26 & paid a lot of money for it.

NHTSA ID
11772010
Incident
Sep 25, 2026
Electrical
Filed Oct 16, 2026

The contact owns a 2023 Jeep Compass. The contact stated that while driving at 65 MPH, the vehicle unexpectedly lost power and completely stalled. The warning message "Performance limited—fuel system error" illuminated. Approximately one week prior, the vehicle was taken to the dealer for the same failure. The failure was diagnosed as a software glitch, and a secondary battery was installed; however, the failure recurred. The failure mileage was approximately 43,000.

NHTSA ID
11771744
Incident
Oct 16, 2026
Mileage
43,000 mi
Steering
Filed Oct 16, 2026

My car has less than 35K miles on it and I just had to spend over $2,100 dollars to repair the rack, pinion, and steering mount. They said this problem is common. For a car to be this new and need repairs this quick is ridiculous.

NHTSA ID
11771690
Incident
Oct 11, 2026
Driver assistanceElectricalSteering
Filed Sep 22, 2026

Multiple electronic/body-control systems fail intermittently, confirmed by dealer diagnostics (DTC summary report, 5+ service visits): Active Lane Management/Blind Spot system shows "blind spot alert unavailable" and lane-keep faults, mainly during turns and lane crossings (DTC U0422-00, "Implausible Data Received From Body Control Module," stored across ACC, LBSS, RBSS modules). Rear camera intermittently fails to display (DTC B217A-87 "Rear Camera-Missing Message," B217A-9A "Rear Camera-Component or System Operating Conditions"). 4WD system shows "Service 4WD System" warning during sustained highway driving over 60 mph, clearing after 1-2 minutes. USB port intermittently shows "USB ERROR/Device_No_Response" and stops recognizing phones (possibly DTC B15A1-00 "Media Port 1 Connection"). Auto start/stop malfunction was also previously observed. Safety risk: The lane/blind-spot systems fail during the exact maneuvers where they matter most—turning and crossing lane lines into driveways/parking lots—so the driver may rely on a system that's silently unavailable during higher collision risk. Both ALM and 4WD faults trigger sudden, unexpected warning chimes while driving, startling the driver and diverting attention from the road at critical moments. Rear camera dropout adds risk while reversing. Dealer confirmation: Yes. Technicians confirmed the ALM fault, recalibrated the lane sensor multiple times, and replaced part BBAUX101AB—none resolved the issue. U0422-00, B217A-87, and B217A-9A were confirmed via dealer diagnostic scan. The 4WD and USB faults self-clear before the vehicle can be brought in live. Other inspections: Dealer service department only; not inspected by manufacturer, police, or insurance.

NHTSA ID
11766194
Incident
Jan 1, 2026
Steering
Filed May 27, 2026

Steering rack needs to be replaced per dealership. Reported loud clunking noise when turning. Not covered under warranty. Was told it was regular car maintenance. 49k miles with bumper to bumper expired a month before complaint. Have noted in forums multiple complaints for same issue yet jeep refuses to cover.

NHTSA ID
11740475
Incident
Feb 20, 2026
Filed Apr 30, 2026

The heating unit isn’t working. It blows out cold air when on hot and sometimes it switches to different setting for the heating unit.

NHTSA ID
11734748
Incident
Mar 1, 2026
SteeringSuspension
Filed Feb 22, 2026

The car sways back and forth and the steering wheel shakes.

NHTSA ID
11719725
Incident
Feb 16, 2026
Driver assistanceElectricalSteering
Filed Feb 6, 2026

NHTSA Safety Complaint Summary Component: Braking System / Electronic Stability Control / Electrical System Incident Date: November 5, 2025 Vehicle Mileage: 5,207 Description of Defect: While operating the vehicle at highway speeds on the Grand Central Parkway, the vehicle suffered a sudden and complete loss of primary braking function. Simultaneously, the dashboard displayed multiple critical system failures, including: "Service Electronic Stability Control," "Start/Stop Unavailable," "Service Park Brake," and "Dynamic Torque Service Required." The brake pedal became unresponsive/hard, requiring extreme force and distance to bring the vehicle to a stop, nearly resulting in a high-speed collision. This was a non-collision catastrophic mechanical failure of the braking and electronic control modules. Post-Incident History: The vehicle was held by an authorized manufacturer dealership (Hempstead Jeep) for over 60 days. Despite attempted repairs, the vehicle continues to exhibit electrical instability, including intermittent battery failure and charging system warnings. The manufacturer has been unable to provide a permanent remedy for the underlying electrical-to-braking system fault. This vehicle remains a severe risk to public safety and life. Thank You [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11716183
Incident
Nov 5, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-026-26

ENGINE

Not applicable to vehicles built for US market. Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ● Vehicle will not exceed 3,300 RPM (when DTC P06DD is active). **This bulletin involves replacing the engine oil pump spring.**

17-005-26

SUSPENSION

Not applicable to vehicles built for US market. Rear Wheel Bearing Noise The customer may notice the following: SYMPTOM: ● Rear wheel bearing noise on the left side while driving the vehicle. This bulletin involves replacing the left rear wheel bearing.

18-081-26

ENGINE

Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0607 - Control Module Performance. Customers may also comment on one or more of the following: ● The vehicle will not start until the ignition is cycled for a second time. ● Engine malfunction (injection) warning lamp illuminated in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the PCM with the latest available software.

18-081-26

ENGINE

Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P0607 - Control Module Performance. Customers may also comment on one or more of the following: ● The vehicle will not start until the ignition is cycled for a second time. ● Engine malfunction (injection) warning lamp illuminated in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the PCM with the latest available software.

21-042-26 REV. B

POWER TRAIN

Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: ● Transmission warning light on and/or vehicle jerking. ● Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms

S268A000017

SERVICE BRAKES

Customer Can Not Make Changes to Pedestrian Emergency Braking (PEB) Setting in Radio.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Compass by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026510—
2025300050.8
2024550050.5
2023Viewing492050.1
20222264052.3
2021820044.9
20201431150.0
20193332156.3
20189516052.3
20172294359.9
20162941455.0
20151131451.0
20143082257.8
2013801250.3
20121844255.1
20111883253.7
2010712154.3
2009441036.7
2008930031.6
20072593049.2
2006000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.