AIR BAGS; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; SEAT BELTS:PRETENSIONER
2014 Jeep Compass
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 306 NHTSA owner-reported complaints for the 2014 Jeep Compass, most frequently naming the engine, airbags and seat belts categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 153 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2019 | 3 | 170 |
| Mar 2019 | 4 | 174 |
| Apr 2019 | 5 | 179 |
| May 2019 | 6 | 185 |
| Jun 2019 | 4 | 189 |
| Jul 2019 | 4 | 193 |
| Aug 2019 | 10 | 203 |
| Sep 2019 | 2 | 205 |
| Oct 2019 | 5 | 210 |
| Nov 2019 | 5 | 215 |
| Dec 2019 | 3 | 218 |
| Jan 2020 | 2 | 220 |
| Feb 2020 | 3 | 223 |
| Mar 2020 | 2 | 225 |
| Apr 2020 | 1 | 226 |
| May 2020 | 3 | 229 |
| Jun 2020 | 3 | 232 |
| Jul 2020 | 3 | 235 |
| Aug 2020 | 3 | 238 |
| Sep 2020 | 2 | 240 |
| Oct 2020 | 2 | 242 |
| Nov 2020 | 4 | 246 |
| Dec 2020 | 1 | 247 |
| Feb 2021 | 2 | 249 |
| Mar 2021 | 4 | 253 |
| Apr 2021 | 3 | 256 |
| Jun 2021 | 2 | 258 |
| Jul 2021 | 1 | 259 |
| Aug 2021 | 1 | 260 |
| Sep 2021 | 1 | 261 |
| Oct 2021 | 1 | 262 |
| Nov 2021 | 2 | 264 |
| Feb 2022 | 1 | 265 |
| Mar 2022 | 1 | 266 |
| Apr 2022 | 1 | 267 |
| May 2022 | 3 | 270 |
| Jun 2022 | 3 | 273 |
| Jul 2022 | 1 | 274 |
| Aug 2022 | 2 | 276 |
| Sep 2022 | 3 | 279 |
| Dec 2022 | 1 | 280 |
| Apr 2023 | 1 | 281 |
| Jun 2023 | 4 | 285 |
| Jul 2023 | 1 | 286 |
| Dec 2023 | 1 | 287 |
| Mar 2024 | 1 | 288 |
| Jun 2024 | 1 | 289 |
| Nov 2024 | 1 | 290 |
| Feb 2025 | 1 | 291 |
| Mar 2025 | 1 | 292 |
| Apr 2025 | 1 | 293 |
| May 2025 | 1 | 294 |
| Jul 2025 | 2 | 296 |
| Aug 2025 | 2 | 298 |
| Sep 2025 | 2 | 300 |
| Nov 2025 | 1 | 301 |
| Dec 2025 | 1 | 302 |
| Feb 2026 | 2 | 304 |
| Apr 2026 | 1 | 305 |
| May 2026 | 1 | 306 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine9319.5%
- Airbags9119.1%
- Seat belts5511.5%
- Driver assistance4810.1%
- Electrical357.3%
- Powertrain (other)336.9%
- Fuel system265.5%
- Interior & seats255.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govENGINE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2014 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. Several Unknown warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to a towing issue. In addition, the contact stated that the vehicle was taken to a local independent mechanic, where it was repaired for an electronic throttle body control unit failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
- NHTSA ID
- 11739305
- Incident
- Nov 15, 2025
- Mileage
- 128,000 mi
The contact owns a 2014 Jeep Compass. The contact stated that while entering the vehicle, the driver’s side headrest had deployed from the bottom of the headrest and was partially separated. The contact stated that while driving, the headrest was sticking out and poked her in the back of the neck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
- NHTSA ID
- 11730850
- Incident
- Feb 28, 2026
- Mileage
- 103,000 mi
The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.
- NHTSA ID
- 11718462
- Incident
- Aug 17, 2025
- Mileage
- 87,000 mi
The contact owns a 2014 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled, the steering wheel became inoperable, and the RPM went to zero. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle after approximately 15 minutes. The contact stated that the failure had been recurring intermittently. The vehicle was taken to an independent mechanic, where it was test-driven, and the failure was duplicated. The mechanic determined that the failure was related to NHTSA Campaign Number: 13V552000 (Engine). Several dealers and the manufacturer were contacted, and the contact was advised that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.
- NHTSA ID
- 11717104
- Incident
- Jul 10, 2025
- Mileage
- 96,000 mi
am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.
- NHTSA ID
- 11703474
- Incident
- Dec 5, 2025
Car would turn on all lights in car while driving and shut off, recently the car will not start at all and is having engine issues.
- NHTSA ID
- 11702144
- Incident
- Nov 25, 2025
The contact's daughter owns a 2014 Jeep Compass. The contact stated that initially, while driving approximately 65 MPH, the rear-end of the vehicle was swaying. Upon inspection, there was severe rust on the rear suspension of the vehicle. The vehicle was taken to a mechanic who diagnosed that there was severe rusting to the rear suspension, with fractures on the passenger's side of the vehicle, with a fractured, detached suspension on the driver's side. The mechanic replaced the rear sub-frame, stabilizer links, and control arm. Approximately one year later, after driving 130,000 additional miles, the daughter informed the contact that oil needed to be added more frequently. The contact was informed that while her daughter was driving approximately 65 MPH, the vehicle lost motive power and decelerated quickly; and while depressing the accelerator pedal, the engine revved abnormally and coasted before decelerating. The driver was able to make it to the nearest parking lot and turned off the vehicle. The vehicle was towed to a Certified Mechanic, who diagnosed the vehicle with a rear catalytic converter failure; however, replacing the part failed to fix the vehicle. The mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed and determined that the catalytic converter and Oxygen sensors had failed; however, the vehicle was not repaired. Subsequently, a different mechanic replaced the front catalytic converter and performed an oil change. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
- NHTSA ID
- 11689109
- Incident
- Apr 23, 2025
The contact owns a 2014 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and, while releasing the brake pedal, the vehicle stalled. The contact was able to coast to a stop, shift into park(P), and restart the vehicle to continue driving. The failure reoccurred and became a persistent failure, and occurred at various speeds or while the vehicle was idling. The check engine warning light was temporarily illuminated. The vehicle was taken to a certified mechanic, and metal shavings were found inside the oil pan, which the engine failure. The engine was replaced; however, the failure reoccurred. The contact learned that the vehicle was previously included in NHTSA Campaign Number: 13V552000 (Engine) and the vehicle was taken to the dealer and repaired in 2018. The contact called another dealer, Baxter Auto Group (17225 Burt St, Omaha, NE 68118); but the vehicle was not repaired. The vehicle was taken to a third dealer, Woodhouse Chrysler Dodge Jeep Ram Bellevue (7713 S 19th Cir, Bellevue, NE 68147); who determined the vehicle had experienced the failure listed in the recall. The dealer determined that the engine needed to be replaced; however, the engine was not replaced. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.
- NHTSA ID
- 11687598
- Incident
- May 16, 2024
- Mileage
- 85,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
ACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 2 | 0 | 0 | — |
| 2025 | 20 | 0 | 0 | 51.0 |
| 2024 | 52 | 0 | 0 | 52.8 |
| 2023 | 45 | 2 | 0 | 50.0 |
| 2022 | 219 | 4 | 0 | 52.5 |
| 2021 | 76 | 0 | 0 | 45.1 |
| 2020 | 137 | 1 | 1 | 50.6 |
| 2019 | 325 | 2 | 1 | 56.8 |
| 2018 | 931 | 6 | 0 | 52.3 |
| 2017 | 228 | 4 | 3 | 60.3 |
| 2016 | 291 | 1 | 4 | 55.0 |
| 2015 | 113 | 1 | 4 | 51.8 |
| 2014Viewing | 306 | 2 | 2 | 58.3 |
| 2013 | 80 | 1 | 2 | 50.3 |
| 2012 | 184 | 4 | 2 | 55.0 |
| 2011 | 187 | 3 | 2 | 53.7 |
| 2010 | 71 | 2 | 1 | 54.3 |
| 2009 | 44 | 1 | 0 | 36.7 |
| 2008 | 93 | 0 | 0 | 31.6 |
| 2007 | 259 | 3 | 0 | 49.2 |
| 2006 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.