AIR BAGS; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; SEAT BELTS:PRETENSIONER
2011 Jeep Compass
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 187 NHTSA owner-reported complaints for the 2011 Jeep Compass, most frequently naming the engine, powertrain (other) and suspension categories. 3 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 114 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2017 | 3 | 78 |
| Jun 2017 | 1 | 79 |
| Jul 2017 | 3 | 82 |
| Aug 2017 | 3 | 85 |
| Sep 2017 | 2 | 87 |
| Nov 2017 | 1 | 88 |
| Dec 2017 | 1 | 89 |
| Mar 2018 | 1 | 90 |
| Apr 2018 | 2 | 92 |
| May 2018 | 3 | 95 |
| Jul 2018 | 1 | 96 |
| Aug 2018 | 2 | 98 |
| Sep 2018 | 1 | 99 |
| Oct 2018 | 2 | 101 |
| Nov 2018 | 1 | 102 |
| Dec 2018 | 3 | 105 |
| Jan 2019 | 3 | 108 |
| Feb 2019 | 3 | 111 |
| Mar 2019 | 1 | 112 |
| Apr 2019 | 4 | 116 |
| May 2019 | 3 | 119 |
| Jul 2019 | 4 | 123 |
| Aug 2019 | 7 | 130 |
| Sep 2019 | 3 | 133 |
| Oct 2019 | 2 | 135 |
| Nov 2019 | 3 | 138 |
| Dec 2019 | 1 | 139 |
| Jan 2020 | 3 | 142 |
| Feb 2020 | 1 | 143 |
| Aug 2020 | 1 | 144 |
| Sep 2020 | 2 | 146 |
| Oct 2020 | 1 | 147 |
| Nov 2020 | 3 | 150 |
| Dec 2020 | 1 | 151 |
| Feb 2021 | 1 | 152 |
| Mar 2021 | 2 | 154 |
| Apr 2021 | 1 | 155 |
| Jun 2021 | 1 | 156 |
| Jul 2021 | 1 | 157 |
| Aug 2021 | 1 | 158 |
| Nov 2021 | 2 | 160 |
| Mar 2022 | 1 | 161 |
| Apr 2022 | 1 | 162 |
| May 2022 | 1 | 163 |
| Jun 2022 | 2 | 165 |
| Aug 2022 | 2 | 167 |
| Nov 2022 | 1 | 168 |
| Mar 2023 | 1 | 169 |
| Apr 2023 | 1 | 170 |
| May 2023 | 2 | 172 |
| Jun 2023 | 2 | 174 |
| Aug 2023 | 2 | 176 |
| Sep 2023 | 2 | 178 |
| Feb 2024 | 1 | 179 |
| Jun 2024 | 1 | 180 |
| Jul 2024 | 1 | 181 |
| Nov 2024 | 2 | 183 |
| Apr 2025 | 1 | 184 |
| Aug 2025 | 2 | 186 |
| Feb 2026 | 1 | 187 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine4015.8%
- Powertrain (other)3513.8%
- Suspension2610.3%
- Body & structure239.1%
- Driver assistance218.3%
- Electrical207.9%
- Steering197.5%
- Airbags176.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:SIDE/WINDOW; ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
STEERING:COLUMN
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself stranded in traffic, unable to accelerate, or worse, pulling into traffic where the car fails to accelerate, almost causing collisions with other vehicles. Additionally, during colder weather, I have experienced issues with the throttle, where it becomes erratic and unresponsive. Despite having multiple repairs made, the problem persists, and I have observed that the throttle may either rev unexpectedly or fail to shift at all. While I understand that some repairs have been made, I am deeply concerned that the vehicle's ongoing malfunctions are indicative of serious safety hazards, which should be addressed by a professional dealership, at no cost rather than being dismissed with the assertion that "it won’t hurt anything." Given the potential for life-threatening incidents and the fact that I have already had several close calls, I strongly urge that these issues be diagnosed and rectified by a certified dealership or technician. , ran out of spac INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
- NHTSA ID
- 11716492
- Incident
- Feb 7, 2026
The vehicle pulls when I’m driving it and the transmission over heats if I go over 80 and turns off.
- NHTSA ID
- 11682843
- Incident
- Jul 8, 2025
The contact owns a 2011 Jeep Compass. The contact stated that while driving over a railroad track at approximately 15 MPH, the vehicle suddenly decelerated and was difficult the steer. The vehicle was later towed to the local dealer, who diagnosed that the front subframe had failed due to severe corrosion, causing damage to the engine bay, and causing the engine and transmission to lower. The subframe and front lower control arms were replaced, and the vehicle was repaired. Recently, while the vehicle was in for routine maintenance, the contact was informed that the rear subframe was corroded. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 98,500.
- NHTSA ID
- 11679034
- Incident
- Aug 7, 2022
- Mileage
- 98,500 mi
The vehicle shuts off while driving at any speed. Steering locks and will not allow driver to pull over to safety.
- NHTSA ID
- 11657619
- Incident
- Apr 29, 2025
speedometer doesn't work, ABS, Brakes, engine and traction light keeps on. THE SHIFT LEVER CHANGES BY ITSELF FROM D TO M while driving. ABS module has to be replaced at my cost when other 2011 jeep compass have a recall F 50 for the same issue.
- NHTSA ID
- 11627421
- Incident
- Nov 26, 2024
The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.
- NHTSA ID
- 11625149
- Incident
- Nov 13, 2024
- Mileage
- 64,000 mi
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.
- NHTSA ID
- 11599548
- Incident
- Jul 2, 2024
CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE
- NHTSA ID
- 11593776
- Incident
- Jun 11, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
ACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 2 | 0 | 0 | — |
| 2025 | 20 | 0 | 0 | 51.0 |
| 2024 | 52 | 0 | 0 | 52.8 |
| 2023 | 45 | 2 | 0 | 50.0 |
| 2022 | 219 | 4 | 0 | 52.5 |
| 2021 | 76 | 0 | 0 | 45.1 |
| 2020 | 137 | 1 | 1 | 50.6 |
| 2019 | 325 | 2 | 1 | 56.8 |
| 2018 | 931 | 6 | 0 | 52.3 |
| 2017 | 228 | 4 | 3 | 60.3 |
| 2016 | 291 | 1 | 4 | 55.0 |
| 2015 | 113 | 1 | 4 | 51.8 |
| 2014 | 306 | 2 | 2 | 58.3 |
| 2013 | 80 | 1 | 2 | 50.3 |
| 2012 | 184 | 4 | 2 | 55.0 |
| 2011Viewing | 187 | 3 | 2 | 53.7 |
| 2010 | 71 | 2 | 1 | 54.3 |
| 2009 | 44 | 1 | 0 | 36.7 |
| 2008 | 93 | 0 | 0 | 31.6 |
| 2007 | 259 | 3 | 0 | 49.2 |
| 2006 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.