2016 Jeep Grand Cherokee Exterior lighting Problems

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA ID

11726116

Incident

Feb 24, 2026

Headlights will completely go out at night just at random, sometimes it's only one and sometimes it both completely. Yet the High beams and fog lights will work when activated even when the regular lights will not. Has been an ongoing issue for a while now, and upon talking to other Jeep Grand Cherokee owners of around the same year model they complain that there's do it randomly as well, and I've seen a lot of forums talking about this issue.

NHTSA ID

11703569

Incident

Nov 8, 2025

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as needed. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11604009

Incident

May 1, 2024

Mileage

160,000 mi

The headlight lenses are hazing on the inside. I have turned this defect in for warranty repair and repair was denied. I contacted Jeep and I was told since it was denied there is nothing more they can do. The hazing on the inside of the lese is defusing the lights and visibility is drastically reduced at night. I have researched this issue and what I find out is the haze is caused by the heat of the BiXenon HID is burning the inside of the headlight lense.

NHTSA ID

11500952

Incident

Dec 20, 2022

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LED HEADLIGHTS FLICKERED WHILE DRIVING AT NIGHT CAUSING THE HEADLIGHTS TO PROVIDE INADEQUATE LIGHTING FOR SAFE NIGHT TIME DRIVING. COURTESY CHRYSLER DODGE JEEP RAM (440 28TH ST SE, GRAND RAPIDS, MI 49548, (888) 497-0049) WAS CONTACTED AND STATED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED AT A COST OF $2300. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT, OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11383900

Incident

Sep 1, 2020

WHEN DRIVING AND COMING TO A LIGHT MY STOP/START WILL KICK ON AND WILL SHUT OFF MY LIGHTS TO MY VEHICLE AND THE POWER TO MY RADIO. WHILE AT A STOP LIGHT MY LIGHTS WILL DIM AND GET BRIGHTER ALONG WITH MY VOLTAGE JUMPING UP AND DOWN FROM A LOW OF 10V TO A HIGH OF 15V WHILE THIS IS HAPPENING MY LIGHTS DIM AND GET BRIGHTER ALONG WITH MY DOME LIGHTS DOING THE SAME THING. MY JEEP HAS STALLED OUT WHILE STARTING THE CAR AND SOMETIMES WHILE DRIVING. MY JEEP HAS ALSO POPPED UP WITH A WARNING SAYING MY STOP/START IS UNAVAILABLE AND NEEDS TO BE SERVICED. I HAVE ALSO HAD TO REPLACE A YEAR OLD BATTERY WITH A BRAND NEW ONE BECAUSE MINE WENT COMPLETELY OUT.

NHTSA ID

11362532

Incident

Dec 9, 2019

Mileage

54,000 mi

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN FUELING THE TANK AND ATTEMPTING TO DRIVE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 872-5500) TWICE WHERE IT WAS DIAGNOSED THAT BOTH HEADLIGHTS NEEDED TO BE REPLACED. THE HEADLIGHTS WERE NOT REPLACED, BUT THE ENGINE NOISE WAS REMEDIED; HOWEVER, THE NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE NOISE WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71542505. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

NHTSA ID

11288211

Incident

Oct 25, 2019

Mileage

43,000 mi

MY JEEP.GRAND CHEROKEE 2016 75TH ANNIVERSARY FRONT LIGHTS STOPPED WORKING ... FIRST IT WAS THE LEFT AND NOW THE RIGHT, IN 10/29 I TOOK MY CAR TO THE JEEP DEALER FOR THE FIRST PROBLEM AND THEY TOLD ME THAT MY WARRANTY HAD EXPIRED, JUS 40 K MILES, TODAY 12/9 THE RIGHT DOES NOT WORK. AND THEY ARE NOT RESPONSIBLE FOR THE PROBLEM.

NHTSA ID

11287899

Incident

Oct 27, 2019

Mileage

42,000 mi

THE HEADLIGHTS FLICKER FOR A QUARTER SECOND, AND THEN WORK FINE FOR A FEW MINUTES DURING NIGHT DRIVING. THIS OCCURS ON AVERAGE OF ABOUT ONCE EVERY 4 MINUTES OF DRIVING WITH THE HEADLIGHTS ON. ACCORDING TO JEEP FORUMS ONLINE, THIS HAS BEEN A KNOWN SAFETY ISSUE IN GRAND CHEROKEES. DURING NIGHT TRIPS IN RURAL AREAS, I AM CONCERNED THAT THIS ISSUE COULD BECOME MORE DETRIMENTAL. THERE ARE NO STREETLIGHTS, AND MANY WHITETAIL DEER AND OTHER HAZARDS ARE MADE UNAVOIDABLE WITHOUT HEADLIGHTS, OR WITH DISTRACTION CAUSED BY THIS FLICKERING. THIS HAPPENS REGARDLESS OF SPEED, TURNING, OR ELECTRONICS TURNED ON. IT IS EVEN MORE FRUSTRATING THAT REPLICATING THIS ISSUE IS ALMOST IMPOSSIBLE DURING THE DAYTIME (WHEN MECHANICS ARE WORKING).

NHTSA ID

11280964

Incident

Nov 18, 2019

Mileage

55,000 mi

SINCE LEASING THIS JEEP IN JULY OF 2016 THERE HAVE BEEN MULTIPLE ISSUES. THE MAIN CODE FOUND SEVERAL TIME IS A LOSS OF COMMUNICATION FROM THE MAIN COMPUTER TO THE REST OF THE AUTO. CODE U220. ISSUES INCLUDE 1) INCORRECT SHIFTING, 2) INCORRECT "BRAKE" WARNINGS, 3) UNAVAILABILITY OF BRIGHT LIGHTS IN THE AUTO OR MANUAL MODES, 4) LANE CHANGE/OBJECT SONAR WARNINGS NOT AVAILABLE (BACK INTO CEMENT WALL AT NIGHT) 5) NONFUNCTIONAL AUTOMATIC WINDSHIELD WIPERS 6) LACK OF COMMUNICATION BETWEEN THE JEEP AND IPHONE 7) INABILITY TO TURN JEEP OFF 8) WHEN IN CRUISE CONTROL IF + PUSHED IT DOESN'T GO UP JUST ONE OR TWO MPH'S, IT SPEEDS UP VERY QUICKLY AND DOESN'T STOP AND 9) ISSUE WITH ADJUSTING THE AIR RIDE AND . THE BRIGHT LIGHTS WERE NOT AVAILABLE 50% OF THE TIME. I WOULD TAKE THE JEEP IN AND THEY COULD NOT FIND A CODE, SO THEY WOULD TELL ME THERE WAS NOTHING TO FIX. FINALLY, A TECH LOOKED INTO THE ISSUE AND FOUND A STAR FIX AND IMPLEMENTED IT. NOW I HAVE THE AVAILABILITY OF BRIGHT LIGHTS 90% OF THE TIME. I DROVE FOR TWO YEARS WITH NO BRIGHT LIGHTS FOR MOST OF THE TIME AT NIGHT, ON COUNTRY ROADS, AND EVEN IN THE PA MOUNTAINS AT NIGHT WITH NO OTHER LIGHT DISTRACTIONS.. WITHIN THE LAST COUPLE OF MONTHS THE JEEP HAS STARTED TO SHIFT INCORRECTLY. I WILL BE DRIVING IN TOWN ON A FLAT ROAD AND THE JEEP WILL SHIFT INTO "OFF ROAD" AND THE RPM'S GO UP TO 8. I HAVE AN AVAILABLE VIDEO OF THIS. I ALSO HAVE A VIDEO OF THE JEEP'S DASH AFTER IT SHIFTED TO ANOTHER DRIVE WHERE THE RPMS WENT UP TO 4 ON A LEVEL CITY ROAD. WHEN TAKING THE JEEP FOR THE "BRAKE" ISSUE THE TECH COULD FIND NO CODES. I REFUSED TO DRIVE THE JEEP AND IT SAT FOR ALMOST THREE MONTHS. FINALLY, A STAR WAS IMPLEMENTED, HOWEVER NOW THE "BRAKE" ALARM GOES OFF MORE FREQUENTLY. IN SUMMARY, IT SEEMS THE MAIN COMPUTER IS NOT TALKING CORRECTLY TO THE REST OF THE AUTO AND THE ERRORS ARE BECOMING MORE SERIOUS AS TIME GOES BY.

NHTSA ID

11143388

Incident

Jul 12, 2016

Mileage

4,186 mi