2003 Jeep Liberty Body & structure Problems

On 7/10 I'm driving down the road towards the freeway. I hear a very loud pop that startles me. I pull over & discover lower ball joint has separated causing the lower control arm to slip out of socket into the wheel & than separate from wheel. I mean its still attached to the vehicle but vehicle is completely disabled. It caused significant damage to the right front wheel and somewhat minor damage to the right front fender. Theres literally metal shaving all over the road from it carving the metal out of my wheel. Get home and my boyfriend tells me that he's discovered 3 safety recalls. So we call FCA (Fiat Chrysler Automobiles) they said they would have it towed to the dealership no problem but they needed a $103 for the tow that they would reimburse later. They told us to pick any dealership. So FCA has it towed from my driveway on 7/13 at 8:45pm to Lithia Chrysler Dodge Jeep Ram of Portland Dealership. Safety recall F23 was replaced by the dealership but the manufacturer (FCA) has not fixed the damage and is denying responsibility. FCA calls on 9/16 to finally tell us that a certified inspector has determined the damage to the wheel and fender is not from the recall. Which is a lie and I can take it to a mechanic and have that verified. They also go on to state they are not going to reimburse the $103 for the tow. So we go to the dealership to pick up the car the next day. I speak with Will in the service department and ask to see a copy of the inspection that the FCA is talking about. Will tells me that FCA never sent an inspector out and there is no inspection report stating that the damage is not from the recall. I have lots of photos of everything. Please contact me

NHTSA ID

11435190

Incident

Jul 10, 2021

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO CAR-MART OF CAPE GIRARDEAU (1455 N KINGSHIGHWAY, CAPE GIRARDEAU, MO 63701, (573) 332-0747) WHERE THE CONTACT WAS INFORMED THAT THE FRAME WAS BENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ID

11252205

Incident

Jan 1, 2019

Mileage

130,000 mi

WHILE DRIVING ON A FREEWAY AT 65 MPH THE UNOPENED SUNROOF BLEW OFF THE VEHICLE. WEATHER CONDITIONS NORMAL. THE VEHICLE HAD NO BODY DAMAGE

NHTSA ID

11153504

Incident

Nov 23, 2018

Mileage

170,000 mi

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT UPON INSPECTING THE UNDER BODY AND FRAME OF THE VEHICLE CONCERNING THE SUSPENSION, THE CONTACT NOTICED THAT THE REAR CONTROL ARM BRACKET FRACTURED FROM THE DRIVER'S SIDE OF THE FRAME. THERE HAD BEEN EXTENSIVE RUST AND CORROSION ON THE FRAME, THE LOWER CONTROL ARM AND THE ROCKERS PERTAINING TO THE REAR AXLE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

11143635

Incident

Oct 25, 2018

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE REAR FRAME WAS SEVERELY CORRODED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). GRAVA CHRYSLER DODGE JEEP RAM IN MEDFORD, MASSACHUSETTS COULD NOT REPAIR THE RECALL DUE TO SIGNIFICANT CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32850667. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. *TT

NHTSA ID

11047520

Incident

Oct 20, 2017

Mileage

141,000 mi

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10919862

Incident

Oct 28, 2016

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RUST CORROSION WAS BEYOND REPAIR AND DEEMED AS LEVEL FIVE CORROSION. THE MANUFACTURER STATED THAT THEIR DATABASE DISPLAYED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL, WHICH WAS INACCURATE. THE MANUFACTURER DENIED TO REPURCHASE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10885457

Incident

Aug 18, 2015

AIR BAGS DID NOT DEPLOY AFTER MAKING 2 IMPACTS, TOTALING VEHICLE DEAR CHRYSLER/JEEP MY NAME IS [XXX] AND I HAVE BEEN THE PROUD OWNER OF A 2003 JEEP LIBERTY RENEGADE. ON JUNE 3, 2016 I WAS STRUCK BY ANOTHER MOTORIST ON MY HOME FROM WORK. I COMMUTE EVERY DAY FROM THE SOUTHWEST SUBURBS OF CHICAGO TO DOWNTOWN CHICAGO. I HAVE TAKEN THE UTMOST PRIDE IN MY JEEP, PROVIDING REGULAR MAINTENANCE. IN THE PAST 6 MONTHS I HAVE SPENT OVER $1500 IN REPLACEMENTS. I RECENTLY PURCHASED 4 BRAND NEW TIRES, A NEW ALTERNATOR, A NEW MUFFLER, OIL PRESSURE SWITCH AND AN EVAP SENSOR. I HAVE ALSO MADE PURCHASES TO CUSTOMIZE MY JEEP, BY ADDING NEON LIGHTS IN THE INSIDE, SEAT COVERS, AND A NEW STEREO SYSTEM. ASIDES FROM ALL THE LOVE AND ATTENTION I PUT INTO MY JEEP, THERE WAS SOMETHING ABOUT MY ACCIDENT THAT SCARED ME THE MOST. AFTER THE OTHER VEHICLE STRUCK ME, MY JEEP KEPT ON ROLLING, HOPPING A CURB, NARROWLY MISSING A TREE AND HOPPING ANOTHER CURB AND TOTALING MY JEEP. I SUFFERED A LEFT KNEE CONTUSION IN THE END. THE REAL HORROR IS THAT MY AIR BAGS DID NOT DEPLOY. FOR MY VEHICLE TO MAKE 2 LARGE IMPACTS AND NO AIR BAGS HAS LEFT ME WITH A COMPLETE DISTRUST IN THE BRAND. IF MY LIFE WAS AT A HIGHER RISK OR IF I HAD STRUCK THAT TREE OR ANY OTHER VEHICLE ON THE ROAD, IT'S SAD TO THINK THAT THE ONE SAFETY FEATURE THAT COULD HAVE SAVED MY LIFE, TOOK NO ACTION. YES, A PRODUCT LIABILITY LAWSUIT IS POSSIBLE BECAUSE OF THIS, BUT I WANT TO ENSURE 100% THAT THEY?RE MAY BE THOUSANDS OUT THERE THAT PUT THEIR TRUST IN THEIR JEEP, NOT KNOWING THAT IT COULD POSSIBLY BE A FATAL MISTAKE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10873235

Incident

Jun 3, 2016

Mileage

109,000 mi

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10837034

Incident

Jun 2, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10825851

Incident

Feb 6, 2016

TL* THE CONTACT OWNS A 2003 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ THE CONSUMER STATED THE AIR BAG RECALL, WAS RECTIFIED. HOWEVER, HE WAS NEVER NOTIFIED OF RECALL # 13V252000. UPDATED 06/27/16.*JB

NHTSA ID

10811177

Incident

Feb 6, 2015

Mileage

77,000 mi

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10781540

Incident

Nov 18, 2013

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), 12V527000 (AIR BAGS), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10759177

Incident

Aug 25, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10704622

Incident

Apr 9, 2015

MY BOYFRIENDS DAUGHTER WAS DRIVER AND MY DAUGHTER (BOTH MINORS) HEAD BUSTED ON THE FRONT PASSENGER WINDSHIELD. CARS IN FRONT OF THEM STOPPED ABRUPTLY AND THEY WERE GOING 55 MPH AND COULD NOT GET STOPPED, HITTING THE CAR STOPPED IN FRONT OF THEM. NEITHER DRIVER NOR PASSENGER AIRBAG DEPLOYED. MY DAUGHTER IS LUCKY! *TR

NHTSA ID

10704259

Incident

Jan 28, 2015

Mileage

154,000 mi

REGARDING RECALL N46/NHTSA 13V-252: I RESPONDED TO A JEEP DEALERSHIP (ST. CLAIR, MI) TO HAVE THE RECALL RELATED REPAIR MADE. I WAS TOLD BY DEALERSHIP STAFF THE REPAIR COULD NOT BE COMPLETED AS THE VEHICLE'S FRAME WAS "TOO CORRODED." THOUGH MY VEHICLE WAS COVERED IN THE RECALL, THE DEALERSHIP DID NOT COMPLETE THE REPAIR. INSTEAD, THEY ASKED I SIGN A FORM ACKNOWLEDGING THE FRAME WAS TOO CORRODED. I REFUSED TO SIGN THAT FORM. I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP, WHO ADVISED THEY FOUND NO SUCH CORROSION. *TR

NHTSA ID

10701281

Incident

Jan 5, 2015

Mileage

200,000 mi

I AM FILING THIS COMPLAINT REGARDING THE N46 REAR STRUCTURAL REINFORCEMENT RECALL AFFECTING MY JEEP LIBERTY VEHICLE. I RECEIVED A FIRST RECALL NOTICE IN EARLY JANUARY 2014 AND THE RECALL CENTER TOLD ME THAT THE PARTS WERE NOT AVAILABLE AT THAT TIME. I SCHEDULED AN APPOINTMENT TO BRING IN MY CAR TO TEMPE CHRYSLER JEEP ON MARCH 5, 2015 TO HAVE THE OEM TRAILER HITCH INSTALLED. AFTER AN HOUR WAIT THE TECHNICIAN INFORMED ME THAT THEY WERE UNABLE TO INSTALL IT BECAUSE THE 'WELL NUTS RUSTED OFF' AND THAT REPAIRS (AT CUSTOMER'S EXPENSE) ARE NEEDED BEFORE INSTALLATION CAN BE PERFORMED. THE DEALERSHIP GAVE ME A SERVICE PROCEDURE FORM TO SIGN INDICATING THAT INSPECTION REVEALED DAMAGE OR DETERIORATION NEAR THE HITCH ATTACHMENT POINTS ARE INCAPABLE OF SUPPORTING THE PROPER INSTALLATION AND UNABLE TO COMPLETE THE SAFETY RECALL REPAIR. I BOUGHT THIS PRE-OWNED VEHICLE FROM EARNHARDT CHRYSLER IN CHANDLER, ARIZONA ON AUGUST 2011 AND WAS UNAWARE OF THIS ISSUE AND ALSO THE DETERIORATION AND RUST ON THE UNDER BODY OF MY VEHICLE. I FIND IT UNFAIR THAT THE DEALER IS TRYING TO CHARGE ME TO DO A REQUIRED SAFETY REPAIR. IF THERE IS RUST IT WAS THERE WHEN I PURCHASED THE VEHICLE. IT IS UNFORTUNATE THAT THE PART NEEDS TO BE REPLACED FOR SAFETY REASONS BUT CHRYSLER SHOULD BE REQUIRED TO FIX THIS EVEN IF THEY HAVE TO FIX OTHER PARTS AS WELL DUE TO THE DEFECT. NHTSA REF. #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10700665

Incident

Mar 5, 2015

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION), BUT IT FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE FAILURE MILEAGE WAS 48,000.

NHTSA ID

10692069

Incident

May 31, 2007

Mileage

48,000 mi

2003 JEEP LIBERTY. CONSUMER RECEIVED RECALL FOR JEEP CHEROKEE AND IS REQUESTING REPAIRS.*TA THE PARTS WERE NOT AVAILABLE. THE CONSUMER SENT IN RECALL LETTER # 13V252000. *JB

NHTSA ID

10669013

Incident

Oct 1, 2013

I RECEIVED A RECALL NOTICE APPROXIMATELY 1/1/2014 FOR NHTSA 13V-252,AND HAVE BEEN TO THE DEALER THREE TIMES TO RESOLVE BUT THEY NEVER HAVE THE PARTS. THE DEALER CLAIMS THAT CHRYSLER IS NOT SENDING ADEQUATE QUANTITIES FOR DEMAND (CHRYSLER RECALL # N46). I HAVE REACHED OUT TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE, AND HAVE BEEN SENT BACK TO THE DEALER BOTH TIMES WITH NO RESOLUTION. IT HAS BEEN AN UNREASONABLE AMOUNT OF TIME, AND I AM REQUESTING ASSISTANCE FROM THE ADMINISTRATOR OF THE NHTSA FOR ASSISTANCE IN RESOLVING THIS MATTER. THE VEHICLE WAS REPAIRED. *TR

NHTSA ID

10683526

Incident

Jan 1, 2014

Mileage

60,000 mi

2005 JEEP LIBERTY SAFETY RECALL N46. *MW CONSUMER IS SEEKING REIMBURSEMENT FOR RECALL 13V25200. *JB

NHTSA ID

10663866

Incident

Feb 2, 2015

2003 JEEP LIBERTY. CONSUMERS CONCERNED ABOUT VEHICLE GAS TANK EXPLODING BECAUSE OF SIMILAR VEHICLES AND RECENT COMPLAINTS. *TA THE CONSUMER STATED CHRYSLER COULD NOT GIVE A DEFINITIVE TIME AS TO WHEN THE RECALL WOULD BE DONE. CHRYSLER APPROVED THE CONSUMER TO TAKE THE VEHICLE TO A REPAIR SHOP TO HAVE THE TRAILER HITCH INSTALLED. TWO MONTHS LATER, THE CONSUMER RECEIVED A RECALL NOTICE, WHICH STATED IF THE HITCH HAD ALREADY BEEN INSTALLED TO TAKE THE VEHICLE TO THE DEALER, TO HAVE IT INSPECTED. THE DEALER REPLACED THE HITCH, AND INFORMED THE CONSUMER THE PREVIOUS HITCH DID NOT MEET CHRYSLER'S REQUIREMENTS. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE PREVIOUS HITCH. *JB

NHTSA ID

10660614

Incident

Sep 22, 2014

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10671143

Incident

Jan 8, 2015

2003 JEEP LIBERTY CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES FOR TRAILER HITCH REPLACEMENT. *CN THE CONSUMER WAS DENIED REIMBURSEMENT, BASED ON THE FACT THE PARTS WERE AFTER MARKET. *JB

NHTSA ID

10654396

Incident

Jan 15, 2007

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM GASOLINE). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO INSTALL THE HITCH DUE TO HIGH CORROSION LEVEL PRESENT ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,712. UPDATED 1/21/15*CN UPDATED 10/7/2015*JS

NHTSA ID

10658713

Incident

Oct 31, 2014

Mileage

126,712 mi