Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS AND THE INTERIOR LIGHTING DIMMED. THE AIR BAG INDICATOR ILLUMINATED. THE LIGHTS CAME BACK ON AFTER APPROXIMATELY TWO MINUTES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
I WANT TO COMPLAIN ABOUT NOT BEING ABLE TO GET THE RECALL ON THE PASSENGER SIDE AIR BAG FIXED. I WAS TOLD BY ADAM SAMUALS CHRYSLER IN ARANSAS PASS, TEXAS, THAT THE PART IS NO LONGER AVAILABLE?????? SO, I "DID" HAVE THE "REAR STRUCTURE REINFORCEMENT" DONE ALREADY. AND IT WAS AT THAT TIME THAT THEY TOLD ME THAT THE PART FOR THE AIR BAG RECALL WAS UNAVAILABLE ON THE 2003 JEEP I HAVE. ABSURD! I ALSO HAD A PROBLEM WITH MY DRIVER SEAT ASSEMBLY. I CANNOT MAKE THE BACK OF MY SEAT GO UP OR DOWN, WHICH, DEPENDING ON WHO DRIVES THE JEEP, IS NOW A PROBLEM. THE COST TO REPLACE THE SEAT ASSEMBLY, WITH LABOR, IS ABOUT $500.00! ABSURD! CAN YOU HELP ME? I HAVE TAKEN SUCH EXCELLENT CARE OF MY JEEP SINCE PURCHASING IT IN 2005, USED, AT DON JOHNSON MOTORS IN BROWNSVILLE, TEXAS. I HAVE REPLACE MOST SMALL PARTS WHEN NEEDED AND HAVE MY OIL CHANGES DONE EVERY 3,000 MILES. I CANNOT AFFORD A NEWER VEHICLE AT THIS, OR IN THE NEAR FUTURE FOR THAT MATTER EITHER. I MUST KEEP WHAT I HAVE IN EXCELLENT WORKING ORDER. PLEASE HELP ME WITH MY PROBLEM. *TR
THE SWING GATE WILL NO LONGER OPEN. IVE SEEN NUMEROUS ONLINE COMPLAINTS ABOUT THE SWING GATE LOCK MALFUNCTIONING. WHEN PULLING ON THE SWING GATE HANDLE, ONLY THE WINDOW UNLOCKS AND OPENS. BOTH LOCKS USED TO OPERATE BUT NOW ONLY THE WINDOW LOCK IS FUNCTIONAL. PLEASE HELP. THIS SEEMS TO BE A VERY POPULAR ISSUE FOR JEEP LIBERTY 2003. *JS
3 OF THE 4 DRIVER SIDE SEAT MOUNTING BRACKETS BROKE WHERE THE SEAT MOUNTS TO THE FLOOR. THIS IS DANGEROUS AND I FEAR THAT DRIVER'S SEAT WILL COME COMPLETELY UNATTACHED FROM FLOOR OF VEHICLE IN AN ACCIDENT, SUDDEN STOP OR VERY SOON! MANY OTHERS SEEM TO HAVE THESE EXACT SAME PROBLEMS WITH SEAT MOUNTING BRACKETS. JEEP, CHRYSLER NOR DEALERS WILL HELP WITH THESE PROBLEMS! INTERIOR LIGHTS COME ON BY THEMSELVES UNEXPECTEDLY AND SOMETIMES WILL NOT SHUT OFF WHEN ATTEMPTS ARE MADE TO SWITCH THEM OFF. LIGHT SWITCH CONTROL SEEMS SPORADIC AND DEFECTIVE. I FEAR A SHORT CIRCUIT RESULTING IN ELECTRICAL FIRE FROM DEFECTIVE LIGHT SWITCH CONTROL. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE SEAT ADJUSTER ASSEMBLY FRACTURED AND AS A RESULT, THE SEAT WAS UNABLE TO BE ADJUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,705. UPDATED 07/09/13*LJ UPDATED 07/12/2013 *JS
THE DRIVER'S POWER SEAT ADJUSTER BRACKET HAS FAILED. THE RIGHT REAR BRACKET HAS BROKEN FREE FROM THE REST OF THE SEAT. THE SEAT CAN NOW BE MANUALLY TILTED FORWARD. I AM CONCERNED THAT THE SEAT WILL BECOME TOTALLY DISLODGED DURING OPERATION OF THE VEHICLE. . *TR
ON MY 2003 JEEP LIBERTY RENEGADE WHILE DRIVING HOME ON I-15 THE DOOR LIGHT CAME ON THE DASH IT WAS OBVIOUS A WINDOW WAS ALSO OPEN AS THE ON RUSH OF WIND, I PULLED OVER TO FIND THE BACK DOOR WAS AJAR AND THE WINDOW WAS DOWN, I PULLED ON THE HANDLE TO CHECK IT OUT AND CLOSE THE DOOR, AND A RED LOOKING TYPE OF COIL APPROX 10 INCHES LONG WAS STICKING OUT AND LAYING ACROSS THE DOOR LOCK AND JAMMING THE DOOR LOCKING DEVICE INSIDE THE DOOR, I HAD TO SHOVE IT BACK INTO THE DOOR LOCK ASSEMBLY TO GET THE DOOR SHUT. THIS RED COIL IS THE MECHANISM THAT CONTROLS THE WINDOW AS MY LEFT REAR WINDOW REGULATOR HAS FAILED AND THE WINDOW STAYS ALL THE WAY DOWN. THIS IS AN ONGOING PROBLEM WITH ALL FOUR WINDOWS, THE LAST TIME IT WAS IN FOR REPAIR WAS 4 MONTHS AGO AND IT COST ME MONEY EACH TIME, THIS IS THE SECOND TIME IT HAS CAUSED THE DOOR TO POP OPEN WHILE THE VEHICLE WAS MOVING. I HAVE HAD IT IN FOR WINDOW REGULATOR PROBLEMS APPROX 12 TIMES. THANK YOU FOR LOOKING INTO THIS FOR ME AS THE DODGE REPS JUST SHRUG THEIR SHOULDERS LIKE THEY DON'T BELIEVE IT OR JUST DON'T CARE. SOMETHING HAS TO BE DONE ABOUT THIS HAZARD, LEMON LAW, NATIONAL NEWS, CLASS ACTION , SOMETHING. NEXT TIME I WILL TAKE A PHOTO , AND CALL WITNESSES. *TR
REAR BRACKETS HOLDING THE SEAT TO THE POWER ADJUSTER HAS FAILED. YOU CAN TIP SEAT FORWARD AND WHEN EMERGENCY BREAKING IS NEEDED SEAT SHIFTS MODERATELY FORWARD. THIS IS A HAZARD TO ME AS THE DRIVER. *TR
WELD OF DRIVER SIDE FRONT SEAT BROKE. CAR HAS NEVER BEEN IN ACCIDENT. *TR
SIX TIMES WINDOWS (BOTH SIDES, FRONT AND BACK) HAVE FALLEN AT DIFFERENT TIMES INSIDE THE DOOR OF MY JEEP LIBERTY. TODAY THE FALLING WINDOW ALSO RESULTED IN THE DOOR NOT BEING ABLE TO OPEN. THIS DEFINITELY IS A HAZARD WHEN YOU HAVE SMALL CHILDREN RIDING IN THE BACK SEAT -- SINCE THEY CANNOT RIDE IN THE FRONT DUE TO THE AIR BAGS. THIS IS A WELL-KNOWN HAZARD TO CHRYSLER JEEP AND THEY WILL NOT WAIVE THE COST OF THE REPAIR OR THE DEDUCTIBLE ON THE WARRANTY. AND THE PROBLEM KEEPS HAPPENING. I FIGURE THAT A WINDOW ON THIS VEHICLE LASTS ABOUT 10,000 MILES BECAUSE I ONLY HAVE 66,000 MILES AND THIS IS THE SIXTH TIME IT HAS HAPPENED. THIS IS DANGEROUS AND THERE SHOULD BE A RECALL ON THIS PROBLEM AND THE PROBLEM SHOULD BE PERMANENTLY REPAIRED FREE OF CHARGE. *TR
DRIVERS SIDE BRACKET FOR POWER SEAT BROKEN WHEN I STOPPED SUDDENLY. CURRENTLY SEAT IS NOT ATTACHED. WHAT IS THE POINT OF SEAT BELTS IF THE SEAT IS BROKEN. CAN'T FIND A REPLACEMENT. ALL THE ONES IN THE JUNK YARD ARE BROKEN AND CHRYSLER HAS NO STOCK. *TR
2003 JEEP LIBERTY LIMITED. DRIVERS POWER SEAT ADJUSTER FAILURE. ALL 4 BRACKETS HOLDING THE SEAT TO THE POWER ADJUSTER HAS FAILED. YOU CAN LIFT THE DRIVERS SEAT OFF THE POWER SEAT ADJUSTER AND THE SEAT TIPS BACKWARDS WHILE THE JEEP IS IN MOTION. MY JEEP IS NOT ABLE TO BE DRIVEN AT ALL BECAUSE THE BROKEN SEAT IS A SEVERE SAFETY PROBLEM. I HAVE CONTACTED EASTGATE CHRYSLER, DODGE AND JEEP, INDIANAPOLIS, INDIANA ABOUT THIS SAFETY PROBLEM AND SAID THAT THIS NOT A RECALL PROBLEM. I WAS ALSO TOLD THAT THE POWER SEAT ADJUSTER IS ON NATIONAL BACKORDER WITH A DELIVERY DATE OF UNKNOWN. I CONTACTED THE JEEP HOME OFFICE ABOUT THE BROKEN POWER SEAT ADJUSTER. I WAS TOLD THAT THEY ARE AWARE OF THIS PROBLEM AND THE POWER SEAT ADJUSTER PROBLEM ALSO INCLUDES THE JEEP GRAND CHEROKEE AND THE CHRYSLER 300. THEY ALSO TOLD ME THAT THEY WILL NOT HELP ME WITH MY PROBLEM. I HAVE DONE SOME RESEARCH AND I HAVE FOUND THIS TO BE A WIDE SPREAD PROBLEM. THE POWER SEAT ADJUSTER BRACKETS ARE MADE OUT OF VERY THIN STAMPED SHEET METAL [.015 THICK]. ALL 4 MOUNTING POINTS FAILED WITHIN 2 DAYS OF DRIVING. WHEN THE LAST MOUNTING POINT ON THE POWER SEAT ADJUSTER FAILED, IT NEARLY CAUSED ME TO HAVE AN ACCIDENT WHEN THE SEAT TIPPED BACKWARDS. I HAVE CURRENTLY SECURED THE DRIVER SEAT WITH HEAVY DUTY TIE WRAPS. I HAVE ALSO TAKEN THE JEEP TO SOME WELDERS TO TRY TO WELD THE POWER SEAT ADJUSTER BRACKETS MOUNTING POINTS REPAIRED AND WAS TOLD THAT THE METAL IS TOO THIN TO BE SAFELY WELDED. THE DRIVERS POWER SEAT ADJUSTER ON MY JEEP HAS NOT BEEN REPAIRED AS THERE NO PARTS AVAILABLE. *TR
OUR 2003 JEEP LIBERTY HAS A DEFECT THAT HAS A TSB ON IT. IT WAS SUPPOSED TO HAVE BEEN REPAIRED BY A DEALER IN MAY 2004. IN CHRYSLERS NOTIFICATION TO CUSTOMERS, THEY CLAIM THAT THE REAR FLIP UP WINDOW MAY OPEN IF WATER GETS INTO THE SWITCH, ONLY IF VEHICLE IS UN-LOCKED. THAT UN-LOCKED STATEMENT IS FALSE AND WE HAVE HAD IT HAPPEN 2 OR 3 TIMES WITH VEHICLE LOCKED. THIS IS A SAFETY ISSUE AS IT WOULD ALLOW A PERSON TO ENTER THE VEHICLE THROUGH THE REAR LIFT GLASS, UNKNOWN TO THE OPERATOR AND WOULD EXPOSE THE OPERATOR TO THEFT AND ASSAULT. CHRYSLER OUTRIGHT LIED ABOUT THE UNLOCKED CONDITION AS THE LOCK IS POWERED AT ALL TIMES AND ONLY NEEDS TO BE GROUNDED TO OPERATE. *TR
I'M HAVING TROUBLE WITH THE DOOR LOCKS, AT FIRST I STARTED HEARING A BUZZING NOISE WHEN I WOULD PUSH THE BUTTON TO LOCK THE DOORS, NOW THE LOCK DOES NOT COME UP AT ALL EVEN WHEN USING THE KEY CHAIN OPENER. I LOCKED MYSELF OUT OF THE CAR WHEN I LEFT THE KEYS IN TO GET THE MAIL AND WHEN I RETURNED THE CAR WAS LOCKED. THE BUTTON DOES NOT COME UP, NOT EVEN WHEN I PULL ON IT. *JB
DURING AN AUTO ACCIDENT WHERE I WAS SIDE SWIPED ON THE DRIVER'S SIDE, THE 3/4 SEAT ON THE PASSENGERS SIDE UNLATCHED AND FOLDED DOWN. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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