2007 Jeep Liberty Other / unspecified Problems

FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.

NHTSA ID

11413396

Incident

Apr 19, 2021

Mileage

176,000 mi

12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.

NHTSA ID

11387617

Incident

Dec 8, 2020

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND FAILED TO STEER PROPERLY. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON, 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784, (301) 459-6800) STATED THAT IT WOULD COST $180 TO DIAGNOSED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 121,261.

NHTSA ID

11151521

Incident

May 12, 2017

Mileage

121,261 mi

DRIVING DOWN THE HIGHWAY AND SUDDENLY I HAD LITTLE STEERING CONTROL AND IT FELT LIKE I BLEW A TIRE. PULLED TO THE SIDE OF THE HIGHWAY, AND SAW THAT MY TIRE WAS BLOWN AND MY RIM WAS DAMAGED BECAUSE THE BALL JOINT SNAPPED AND THE CONTROL ARM WENT THROUGH THE RIM. THIS WAS ON THE FRONT DRIVERS SIDE AND HAPPENEDED ABOUT 3 MONTHS AGO. A SIMILAR THING HAPPENED TODAY BUT IT AFFECTED THE FRONT PASSENGER SIDE.

NHTSA ID

11102022

Incident

Mar 16, 2018

Mileage

140,000 mi

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD ABRUPTLY SHIFT INTO GEAR AND CAUSE THE VEHICLE TO JERK. THE CONTACT ALSO INDICATED THAT THE TRACTION CONTROL SENSOR LIGHT ERRONEOUSLY ILLUMINATED WHILE OPERATING THE VEHICLE. THE ENGINE TEMPERATURE AND ABS SENSOR LIGHTS ILLUMINATED. THE FRONT END OF THE VEHICLE MADE A GRINDING NOISE, THE RADIO WAS HOT TO THE TOUCH, AND THE CEILING LIGHT SUDDENLY ILLUMINATED WHILE OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,000.

NHTSA ID

10744365

Incident

Jun 2, 2008

Mileage

12,000 mi

RIGHT FRONT OF 2007 JEEP LIBERTY FELL TO THE GROUND JUST AFTER MOVING FORWARD IN A PARKING LOT. WHEEL BENT OUT AND ALL FLUIDS RELEASED TO THE GROUND. IF THIS HAD HAPPENED A FEW MINUTES LATER WOULD HAVE BEEN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE WOULD NOT MOVE WHEN PUSHED, SO MOST LIKELY AT THAT SPEED IT WOULD HAVE FLIPPED OVER CARRYING A MOTHER AND CHILD. JEEP HAD RECALLS FOR THIS PROBLEM THROUGH 2005. THERE ARE MANY COMPLAINTS ON THIS EXACT ISSUE ON THE 2007. JEEP REFUSED TO ASSIST IN ANY WAY. THE MANAGER STATED THAT IT WAS NOT UNDER WARRANTY. PARTS NEEDED FOR REPAIR: CONTROL ARM, BALL JOINT AND WHEEL WHICH WAS CRACKED WHEN THE INCIDENT OCCURRED. 1231.00. JEEP NEEDS TO STEP UP AND COVER/REIMBURSE FOR SAFETY ISSUES THAT ARE KNOWN ISSUES ON THEIR VEHICLES. NO GOOD FAITH FOR SAFETY FROM JEEP. RECALL THESE PARTS BEFORE PEOPLE GET KILLED. *TR

NHTSA ID

10683714

Incident

Feb 13, 2015

JEEP HAS BEEN EXCEEDINGLY SLOW TO FOLLOW THROUGH ON THE MANDATED RECALL OF MY VEHICLE--I WAITED WELL OVER A YEAR FOR THE FIRST NOTICE, ANOTHER 6 MONTHS FOR THE NOTICE TO CONTACT MY LOCAL JEEP DEALER TO HAVE A HITCH INSTALLED TO PREVENT EXPLOSION DURING REAR-END COLLISION,OR HAVE MY AFTER-MARKET HITCH INSPECTED FOR MEETING THIS REQUIREMENT.I TRIED FOR 2 MONTHS TO GET AN APPOINTMENT FOR THE RECALL BUT WAS DELAYED REPEATEDLY.I ONLY GOT THE RECALL INSPECTION PERFORMED DURING THE COURSE OF HAVING OTHER PAID REPAIR WORK DONE.MY AFTER MARKET HITCH PASSED INSPECTION,SO NO OEM HITCH WAS INSTALLED. I MAILED IN THE ORIGINAL RECEIPT FOR THE AFTER-MARKET HITCH TO JEEP AS INSTRUCTED ON THE RECALL POSTCARD FOR REIMBURSEMENT BUT RECEIVED A PHONE CALL TODAY STATING THAT JEEP WILL NOT REIMBURSE ME FOR THE AFTERMARKET HITCH BECAUSE IT IS NOT AN OEM PART. I THEN REQUESTED TO HAVE AN OEM HITCH PUT ON IN PLACE OF THE ONE I PREVIOUSLY HAD INSTALLED BUT THEY REFUSE. THIS RECALL PROCESS HAS BEEN MISHANDLED BY JEEP ALL AROUND, START TO FINISH, AND NEEDS TO BE BETTER MONITORED BY NTSB OR OTHER APPROPRIATE GOVERNMENT ORGANIZATION RESPONSIBLE FOR COMPELLING AUTOMAKERS' COMPLIANCE WITH RECALLS. IF I HAD KNOWN JEEP WOULD APPROVE MY AFTER MARKET HITCH FOR RECALL PURPOSES BUT NOT REIMBURSE ME, I WOULD HAVE REMOVED MY AFTERMARKET HITCH TO SELL AND REQUIRED JEEP TO INSTALL AN OEM HITCH AT THEIR EXPENSE. IT MAKES NO SENSE TO SAY THAT JEEP'S RESPONSIBILITY FOR THE RECALL IS MET BY THE HITCH I PAID TO INSTALL, BUT THEN REFUSE TO REIMBURSE ME, WHEN I COULD HAVE REQUIRED THEM TO INSTALL AN OEM HITCH AT THEIR EXPENSE HAD I REMOVED MY HITCH PRIOR TO INSPECTION. JEEP/CHRYSLER IS GETTING AWAY WITH SOMETHING THEY SHOULD NOT. IF A HITCH SATISFIES RECALL REQUIREMENTS AND WAS PAID FOR BY THE CAR OWNER, THEN IT SHOULD QUALIFY FOR REIMBURSEMENT. DEEPLY WRONG FOR CONSUMERS. *TR

NHTSA ID

10654227

Incident

Nov 11, 2014

Mileage

62,000 mi

RAIRDON JEEP DEALERSHIP HAS HAD OVER A MONTH TO INSTALL TRAILER HITCH FOR THE RECALL ON THESE VEHICLES AND AFTER CALLING THEM THREE TIMES THEY SAID I AM NUMBER 40 ON THEIR LIST AND THEY HAVE HAD ONLY TEN HITCHES DELIVERED TO THEM SINCE THE RECALL. *TR

NHTSA ID

10651702

Incident

Sep 1, 2014

ON MULTIPLE OCCASIONS JEEP WROTE THAT I WOULD RECEIVE A TRAILER HITCH TO ENHANCE SAFETY FROM REAR END COLLISIONS, TO PREVENT THE GAS TANK FROM BLOWING UP. WHEN I TOOL THE LIBERTY IN FOR THE RECALL, ALL THEY PUT ON WAS THE HOLDER FOR THE BALL HITCH. THEY DID NOT PUT ON THE TRAILER HITCH ITSELF. THEY PROVIDED A POORLY COPIED LETTER WHICH INCLUDED THIS PARAGRAPH: "DO NOT ATTEMPT TO TOW WITH THE CAMPAIGN-INSTALLED TRAILER HITCH ASSEMBLY. YOUR VEHICLE WAS NOT EQUIPPED WITH A CHRYSLER OEM TRAILER TOW PACKAGE AND THIS CAMPAIGN-HITCH ASSEMBLY DOES NOT INCLUDE THE NECESSARY WIRING HARNESSES AND/OR OTHER HEAVY DUTY COMPONENTS FOR TOWING." I BELIEVE THIS IS A SLAP IN THE FACE BY CHRYSLER TO ITS CUSTOMERS AND THE NHTSB, SAYING, "YOU CAN MAKE ME DO X, AND WE WILL AGREE, BUT THEN WE WON'T DO X, WE'LL DO X MINUS A AND B". IF IT ISN'T STRONG ENOUGH FOR A SIMPLE TOW, HOW IS IT GOING TO PROTECT ME IN A COLLISION? AND HOW IS PROMISING A TRAILER HITCH, BUT INSTALLING ONLY THE WEAKEST PART OF A TRAILER HITCH, COMPLY WITH THEIR EARLIER WRITTEN PROMISES? I HAVE VOICED THESE CONCERNS TO THE LOCAL DEALER AND TO THEIR CORPORATE OFFICE MANAGING THE RECALL, AND THEY HAVE BEEN DISMISSIVE OF MY QUESTIONS...UPDATED 11/17/14 *BF *TR *JS

NHTSA ID

10645002

Incident

Aug 4, 2014

Mileage

13,000 mi

WE ADDED A RUBBER MAT ON THE DRIVERS SIDE FLOOR TO KEEP THE JEEP MAT CLEANER. WHEN THE GAS PEDAL WAS PUSHED DOWN TO GO UP A HILL, IT STUCK DOWN. THIS CAUSE THE JEEP TO GAIN SPEED WHEN BACK ON THE LEVEL. BRAKE PRESSURE WAS APPLIED KEEPING THE JEEP UNDER CONTROL. A WARNING NEEDS TO GO OUT THAT THE ADDITION OF A MAT OR CARPET ABOVE THE CURRENT JEEP MAT WILL CAUSE THE GAS PEDAL TO STICK IN THE DOWN POSITION WHICH COULD CAUSE A CRASH OR DEATH. *TR

NHTSA ID

10521024

Incident

Jun 19, 2013

Mileage

67,000 mi

I WAS DRIVING TO WORK ON THE 101 (A MAJOR L.A. FREEWAY) AND ALL OF THE SUDDEN FELT MY CAR COLLAPSE ONTO THE PASSENGER TIRE. I STRUGGLED TO REMAIN IN MY LINE, AND HAD TREMENDOUS DIFFICULTY STEERING AND WASN'T ABLE TO BRAKE AS EASILY. I FLEW ACROSS THREE LANES OF RUSH HOUR TRAFFIC AND ALMOST HIT A WALL. WHEN I EXITED MY VEHICLE I FOUND THAT MY LOWER BALL JOINT HAD BROKEN, CAUSING MY TIRE TO EXPLODE. *TR

NHTSA ID

10454986

Incident

Apr 5, 2012

Mileage

75,000 mi

2007 JEEP LIBERTY. 4TH TIME WINDOW REGULATORS FAILED IN PAST THREE YEARS. ALL WINDOWS ONCE AND SAME WINDOWS TWICE.. ON 10/08/10 WHILE TRAVELING SOUTH ON I 95. WINDOWS WERE IN FULL UPRIGHT POSITION, WHEN OUT NO WHERE, THE FRONT PASSENGER WINDOW DROPPED . TWO MINUTES LATER THE REAR DRIVERS SIDE DROPPED OUT. I HAD TO DRIVE 100 MILES HOME LIKE THAT. . VERY SCARY . DEALER PEOPLE KNOW ABOUT THE PROBLEM BUT SAID NO RECALL YET.. I GUESS SOMEONE HAS TO DIE AND SUE THEM BEFORE THEY WILL RECALL. SOOOO MANY PEOPLE HAVE SAME COMPLAINT. PLEASE HELP US BEFORE SOMEONE GETS REALLY HURT.. THANK YOU. I DO NOT KNOW THE PART # BUT HAD TO PUT SOMETHING IN TO COMPLETE THIS SURVEY OR IT WOULDN'T LET ME CONTINUE. I BELIEVE JEEP USES MOPAR PARTS, UNKNOWN PART# FOR REGULATOR PART.. PLEASE HELP... *TR

NHTSA ID

10360068

Incident

Oct 8, 2010

Mileage

49,800 mi

MULTIPLE REPLACEMENT OF ELECTRIC WINDOW REGULATORS FOR A 2007 JEEP LIBERTY. UNDER WARRANTY, THE WINDOW REGULATORS HAVE BEEN REPLACED ON THE DRIVER SIDE FRONT AND REAR WINDOWS. THE PASSENGER REAR WINDOW TWICE. NOW A THIRD TIME AND JEEP/ CHRYSLER DEALERSHIP STATES THAT REPAIR INVOLVES A NEW REPLACEMENT REGULATOR AND A NEW WINDOW WHICH COST, $499.29. THIS MUST BE A DEFECTIVE PART THAT SHOULD NOT BE THE CAR OWNERS RESPONSIBILITY TO REPLACE SUCH A DEFECTIVE PART! *TR

NHTSA ID

10348233

Incident

Aug 7, 2010

Mileage

36,000 mi

PASSENGER SIDE WINDOW IN FRONT MADE A LOUD NOISE AND WENT DOWN WHEN ROLLING DOWN POWER WINDOW. THEN ONE BY ONE EACH OF MY TRUCKS WINDOW DID THE SAME THING. NONE OF THE WINDOWS WILL ROLL BACK UP. WHEN I CALLED THE DEALERSHIP SHE WAS AWARE TOLD ME THIS HAPPENS TO ALL OF THOSE TYPES OF VEHICLES AND WHEN I REPLACE THEM MORE THAN LIKELY IT WILL HAPPEN AGAIN. TO FIX THE REGULATORS IN ALL FOUR WINDOWS WILL BE 350-500 PER WINDOW TO REPAIR. THE REGULATOR FROM WHAT I UNDERSTOOD IS A SMALL PLASTIC PIECE IN THESE SPECIFIC TRUCKS THAT BREAK ALL THE TIME.

NHTSA ID

10322859

Incident

Dec 20, 2009

Mileage

65,000 mi

AFTER ONLY A FEW HUNDRED MILES ON MY NEW 2007 LIBERTY, THE PASSENGER FRONT WINDOW FAILED, DUE TO A FAULTY REGULATOR, IN NOVEMBER 2007. THE DEALER REPAIRED IT UNDER WARRANTY BUT SAID IT WAS A COMMON PROBLEM WITH THIS VEHICLE. AFTER MINIMAL USE, THE REAR DRIVER WINDOW FAILED FOR THE SAME REASON ABOUT 8 MONTHS LATER. I COULD MANUALLY PUSH IT UP BUT IT WOULD FALL AFTER A FEW MINUTES OF DRIVING. THE WINDOW MAY HAVE BEEN UP AND DOWN A DOZEN TIMES IN TOTAL BEFORE FAILING. THIS IS A REAL SAFETY CONCERN, AND IT IS DISGUSTING THAT SUCH A BROADLY ACKNOWLEDGED DEFECT IS NOT BEING HANDLED RESPONSIBLY BY CHRYSLER. *TR

NHTSA ID

10273783

Incident

Nov 15, 2007

Mileage

900 mi

THE ABS TRACTION CONTROL SENSOR HAVE FAILED CAUSING THEM TO STOP WORKING. THE WINDOW REGULATORS HAVE ALL FAILED CAUSING THEM TO BE REPLACED. THE WINDOWS DID NOT FAIL ALL AT THE SAME TIME. EACH ONE ABOUT 2 MONTHS APART. *TR

NHTSA ID

10239010

Incident

Aug 20, 2008

Mileage

4,555 mi