RoadVitals

2007 Jeep Liberty Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
232
Latest Apr 21, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
33%
of 703 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2007 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 232 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 232, in the owner's own words

ElectricalVisibility
Filed Apr 21, 2021

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL UP AND ROLL DOWN AS DESIGNED. THE CONTACT HAD THE FRONT DRIVER'S SIDE WINDOW REPLACED AT YOUNGBLOOD AUTO GROUP (3410 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) HOWEVER, THE FAILURE PERSISTED. THE FRONT AND REAR PASSENGER'S SIDE WINDOWS ALSO EXPERIENCED THE SAME FAILURE. THE CONTACT USED AN OBJECT TO KEEP WINDOWS IN THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE WINDOW WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ID
11413179
Incident
Apr 1, 2010
Mileage
40,000 mi
Visibility
Filed Aug 7, 2017

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WINDOWS FAILED TO OPEN AND CLOSE. THE CONTACT CALLED A LOCAL DEALER (BERWICK DODGE LOCATED AT 1127 PINE ST BERWICK, PA 18603) WHERE IT WAS DIAGNOSED THAT THE WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS ADVISED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000. THE CONSUMER STATED THERE WAS AN ISSUE WITH THE POWER LIFT UNIT DUE TO A BROKEN PLASTIC CLIP THAT HELD THE WINDOW UP. THIS CAUSES THE WINDOW TO SLIP DOWN INTO THE INSIDE THE DOOR FRAME. UPDATED 09/05/2017*JS

NHTSA ID
11013382
Incident
Aug 5, 2017
Mileage
52,000 mi
Visibility
Filed Feb 25, 2017

REAR PASSENGER WINDOW HAS FALLEN INTO THE DOOR. THIS IS A VERY COMMON COMPLAINT AMONG THIS MAKE, MODEL, AND YEAR. AND IT APPEARS THAT ALL FOUR WINDOWS ARE AT RISK OF THE SAME DEFECT. NOT SURE WHEN THIS HAPPENED, PROBABLY WHILE STATIONARY AT NIGHT.

NHTSA ID
10956891
Incident
Feb 25, 2017
Mileage
105,000 mi
Visibility
Filed Jan 29, 2017

REAR PASSENGER WINDOW IS OFF TRACK AND KEEPS FALLING INTO THE DOOR. I WAS DRIVING ON A CITY STREET WHEN IT FIRST OCCURED, BUT NOW IT CONTINUES TO FALL INTO THE DOOR EVEN IF I'M STATIONARY. *TR

NHTSA ID
10948180
Incident
Jan 28, 2017
Visibility
Filed Oct 23, 2016

WINDOW FALLING DOWN INSIDE OF DOOR PANEL, I DON'T REMEMBER IF I WAS MOVING OR STATIONARY AT THE TIME. IT HAS HAPPENED IN BOTH INSTANCES. *TR

NHTSA ID
10918108
Incident
Jul 21, 2014
Mileage
78,025 mi
Visibility
Filed Aug 15, 2016

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 15 MPH, THERE WAS A LOUD NOISE INSIDE THE VEHICLE. THE CONTACT NOTICED THAT ALL FOUR WINDOWS DROPPED DOWN INSIDE THE DOOR PANELS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR PASSENGER DOOR WINDOW WAS REPLACED. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR AND FRONT DRIVER SIDE DOOR WINDOWS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ID
10895955
Incident
Sep 2, 2014
Mileage
82,000 mi
Visibility
Filed Sep 11, 2015

THE WINDOWS IN MY JEEP ARE FALLING DOWN. IN 2011, EACH WINDOW FELL DOWN. I WOULD PARK MY JEEP AND THE NEXT MORNING THE WINDOW WAS DOWN. I TOOK IT TO THE DEALER AND THEY REPAIRED THE FIRST WINDOW. THEN THE NEXT WINDOW FELL DOWN AND AGAIN THEY REPAIRED THAT ONE. THEY MADE ME WAIT FOR THE NEXT TO WINDOWS TO FALL DOWN ONE AT A TIME AND REPAIRED THEM. NOW MY WINDOWS ARE FALLING DOWN AGAIN. ON 9/6/2015 MY WINDOW FELL DOWN DURING THE NIGHT. I JUST HAD IT REPAIRED ON 9/10/2015. I NOTIFIED DAIMLER CHRYSLER CORPORATION. THEY RESPONDED, THAT UNFORTUNATELY IT WAS MY PROBLEM AND THERE WAS NOTHING THEY COULD DO. IT WILL COST ME 174.43 FOR EACH WINDOW REGULATOR LIFT PLATE TO BE FIXED. I MUST HAVE MY WINDOWS FIXED. I CAN NOT PARK MY JEEP SOMEWHERE AND HAVE THE WINDOWS FALL DOWN. THIS IS A SAFETY ISSUE, I FEEL IT NEEDS TO BE ADDRESSED.

NHTSA ID
10763245
Incident
Jul 5, 2011
Mileage
20,000 mi
ElectricalVisibility
Filed Jul 31, 2015

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR WINDOWS FAILED TO GO UP OR DOWN WHILE USING THE WINDOW SWITCHES. ALSO, THE FRONT PASSENGER SIDE AND REAR WINDOWS MOVED VERY SLOWLY WHEN THE WINDOW SWITCH WAS ACTIVATED. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO OPEN WITHOUT THE WINDOW SWITCH BEING DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE TPMS WARNING LIGHT WAS ILLUMINATED EVEN THOUGH THE TIRE WAS INFLATED TO THE MANUFACTURER'S VEHICLE SPECIFICATION. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID
10745337
Incident
Feb 6, 2015
Mileage
110,000 mi
EngineFuel systemSteering+2 more
Filed Jun 29, 2015

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE MADE A VIBRATING MOTION. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE CONTACT ALSO STATED THAT THERE WAS A KNOCKING SOUND FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE CONSUMER WAS INFORMED THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE WINDOWS REGULATORS WERE REPLACED SEVERAL TIMES, GAS OVER FLOWS, WHEN PUMPING GAS. UPDATED 07/20/15. *JB

NHTSA ID
10730977
Incident
Oct 8, 2014
Mileage
80,000 mi
Body & structureElectricalVisibility
Filed Jun 10, 2015

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED. THE CONTACT MENTIONED THAT ALL THE WINDOWS WERE REPLACED ON THE VEHICLE ON NINE SEPARATE OCCASIONS. ALSO, THE CONTACT STATED THAT A RUBBER PLUG ALSO FAILED WHICH ALLOWED WATER INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE RUBBER PLUG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATLEY 60,000. *BF UPDATED 9/21/2015 *JS

NHTSA ID
10724557
Incident
Nov 3, 2014
Mileage
63,000 mi
Visibility
Filed Apr 29, 2015

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE WINDOW WOULD FALL DOWN INSIDE THE DOOR. ALSO, THE WINDOW FAILED TO OPEN INTERMITTENTLY. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS REPAIRED BY THE DEALER; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,112.

NHTSA ID
10713609
Incident
Feb 6, 2008
Mileage
11,112 mi
Visibility
Filed Jan 8, 2015

THIS COMPLAINT IN REGARDS TO THE BLOWER MOTOR. I CONTACTED CHRYSLER ABOUT THE BLOWER MOTOR ON MY JEEP BECAUSE THIS IS THE SECOND TIME I'VE HAD A PROBLEM WITH IT. THE FIRST TIME WAS TAKEN CARE OF BECAUSE IT WAS STILL UNDER WARRANTY AFTER MY PURCHASE IN 2014. BUT IT HAS GONE OUT AGAIN. THIS TIME THE BLOWER MOTOR HAD GOTTEN SO HOT THAT IT MELTED THE WIRE CASING OF THE WIRES. THIS COULD HAVE CAUSED A FIRE. THE COMPANY SAID THAT SINCE IT'S NOT UNDER WARRANTY IT'S NOT THERE PROBLEM. I FEEL THAT SOMEONE SHOULD LOOK INTO THE PROBLEM WITH THE BLOWER MOTORS. I HAD ALSO CONTACTED THE DEALERSHIP BECAUSE THERE HAD BEEN A RECALL ON TRAILER HITCH. WHILE I WAS ON THE PHONE WITH THEM I ASKED ABOUT THE BLOWER MOTOR. THEY SAID THAT THERE WASN'T A RECALL ON IT. BUT THE PERSON I SPOKE TO HAD SAID HE HAS THE SAME VEHICLE AND THE SAME THING HAPPENED TO HIM AND THAT HE HAD TO PAY FOR THE REPAIRS. THIS IS AN OBVIOUS PROBLEM WITH THIS MODEL BLOWER MOTOR AND CHRYSLER SHOULD TAKE IT SERIOUSLY BEFORE SOMEONE GETS INJURED OR KILLED BECAUSE IT STARTS A FIRE. I WAS JUST LUCKY ENOUGH THAT MINE DIDN'T CATCH FIRE. *TR

NHTSA ID
10670904
Incident
Jan 1, 2015
Mileage
93,821 mi
Visibility
Filed Oct 23, 2014

2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO LEFT REAR WINDOW FALLING DOWN. *TGW THE CONSUMER STATED THE WINDOW WOULD NOT ROLL BACK UP. THE CONSUMER'S HUSBAND MANAGED TO GRAB ENOUGH OF THE GLASS TO PULL IT UP. IN DECEMBER OF 2010, THE CONSUMER RECEIVED A LETTER WHICH EXTENDED THE WARRANTY FOR THE PROBLEM. HOWEVER, IT WAS ONLY EXTENDED TO SEVEN YEARS FROM THE DATE OF SERVICE, WHICH IN HER CASE WAS JULY 2, 2007. ON MARCH 15, 2011, THE RIGHT REAR WINDOW WAS REPAIRED AFTER FALLING DOWN. ON JUNE 13, 2013, THE LEFT REAR WINDOW WAS REPAIRED FOR A SECOND TIME, AND ON AUGUST 21, 2014 THE LEFT FRONT WINDOW FAILED AGAIN. *JB

NHTSA ID
10648101
Incident
Jul 1, 2009
Visibility
Filed Oct 14, 2014

WINDOW MOTOR/LIFT HAS BROKEN ON 3 WINDOWS OVER THE PAST 2 YEARS: DRIVER, PASSENGER AND THE MOST RECENT (YESTERDAY) IS THE REAR DRIVER. TWO DIFFERENT REPAIR PLACES HAVE ADVISED THIS IS A COMMON PROBLEM WITH JEEP LIBERTY, AND THE PART WAS A DESIGN FLAW. THE LAST ONE REPLACED WAS JUST UNDER $400. THE QUOTE I RECEIVED TO FIX THE DRIVER REAR WAS $494. MORE IMPORTANT IS THE FACT THAT REPLACING THE DEFECTIVE PART ISN'T A FIX, SIMPLY A DELAY UNTIL IT HAPPENS AGAIN AS THE REPLACEMENT PARTS ARE ALL DEFECTIVE AS WELL. ASKING THAT CHRYSLER FIND A TRUE SOLUTION AND IF NOT REPLACE/RECALL THE PART, AT LEAST OFFER A SUBSTANTIAL REIMBURSEMENT IN A TIMELY FASHION. THANK YOU *TR

NHTSA ID
10644476
Incident
Jul 16, 2012
Mileage
70,000 mi
Visibility
Filed Oct 1, 2014

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE ATTEMPTING TO CLOSE THE REAR DRIVER SIDE WINDOW, THE GLASS FAILED TO STAY UP. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT MENTIONED THAT A DOOR STOPPER HAD TO BE ADDED TO THE WINDOW IN ORDER TO KEEP THE WINDOW CLOSED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ID
10640495
Incident
Mar 1, 2011
Mileage
55,000 mi
Visibility
Filed Sep 10, 2014

ALL 4 OF MY WINDOWS HAVE FALLEN IN TO THE DOOR. EACH HAPPENED AT A DIFFERENT TIME. TWO WHILE I WAS DRIVING 75MPH DOWN THE HIGHWAY AND COULD NOT PULL OVER. THE COST TO REPAIR THE DEFECTIVE WINDOW MOTOR IS $450 EACH! APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS MODEL AND YEAR. I HAVE SEEN THOUSANDS OF COMPLAINTS ONLINE. I HAVE TEMPORARILY HELD THE WINDOWS UP WITH ZIP TIES. I AM VERY WORRIED ABOUT THE SAFETY OF THIS. NONE OF MY WINDOWS ROLL DOWN NOW! I HAVE BEEN IN A ROLL OVER ACCIDENT (IN A DIFFERENT VEHICLE) WHERE IT WAS NECESSARY FOR ME AND THE PASSENGER TO CRAWL OUT OF THE WINDOW TO EXIT THE CAR. THERE WOULD BE NO WAY FOR ME TO ESCAPE IF MY DOORS WERE DAMAGED. WHAT IS JEEP DOING ABOUT THIS OBVIOUS DEFECT? *TR

NHTSA ID
10632330
Incident
Mar 15, 2014
Mileage
99,900 mi
Visibility
Filed Sep 9, 2014

BOTH REAR WINDOW REGULATORS IN MY 2007 JEEP LIBERTY SPORT HAVE FAILED, AND I HAVE ONLY OWNED THIS JEEP FOR 5 MONTHS. *TR

NHTSA ID
10632025
Incident
Jun 19, 2014
Mileage
80,000 mi
Visibility
Filed Aug 21, 2014

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE WAS UNABLE TO CLOSE THE WINDOW AUTOMATICALLY. THE CONTACT MENTIONED THAT THE WINDOW GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON OTHER WINDOWS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

NHTSA ID
10627257
Incident
Jan 13, 2014
Mileage
36,000 mi
Visibility
Filed Aug 21, 2014

I AM WRITING ABOUT THE WINDOW REGULATORS IN A 2007 JEEP LIBERTY. SEVERAL YEARS BACK, THERE WAS A RECALL, AND WITHIN THE TIME FRAME OF THAT RECALL, WE HAD 3 WINDOW REGULATORS GO BAD AND GET FIXED. WE JUST HAD THE 4TH WINDOW SLIDE DOWN AND NOW JEEP IS SAYING THE WARRANTY IS NO LONGER IN EFFECT AND THEY WILL NOT FIX IT. IT SHOULDN'T MATTER WHEN THE PROBLEM HAPPENED, A PROBLEM IS A PROBLEM AND IT SHOULDN'T HAVE TO HAPPEN WITHIN A CERTAIN TIME FRAME TO GET IT FIXED. *TR

NHTSA ID
10626974
Incident
Aug 21, 2014
Mileage
88,500 mi
Visibility
Filed Aug 20, 2014

I HAVE HAD THE EXACT SAME PROBLEM AS NHTSA ID # 10615513. MY WINDOW WENT DOWN AND WOULDN'T GO BACK UP. WHEN I ORIGINALLY PURCHASED THIS VEHICLE, I HAD TAKEN IT BACK FOR A PROBLEM W/THAT WINDOW, BUT THEY SAID THEY FOUND NO PROBLEM. I ENDED UP HAVING TO GO PAY OUT OF POCKET FOR AN ENTIRE NEW WINDOW SYSTEM, SO I COULD GET THE WINDOW TO ROLL UP. I DO BELIEVE THIS SEEMS TO BE A RECURRING PROBLEM SINCE OTHERS HAVE COMPLAINED ALSO. *TR

NHTSA ID
10626690
Incident
Jun 4, 2014
Mileage
50,000 mi
Visibility
Filed Aug 19, 2014

PASSENGER WINDOW FELL INTO DOOR WHEN PASSENGER EXITED VEHICLE AND CLOSED DOOR. CAR WAS NOT TURNED ON AT THE TIME. CAR IS AT JEEP DEALERSHIP IN BATAVIA, OH FOR REPAIR. THIS IS THE 7TH TIME I HAVE HAD A WINDOW REGULATOR/ LIFT PLATE FAIL. SEVENTH!! CHRYSLER ISSUED AN EXTENDED WARRANTY IN 2010 FOR SELECT MODELS OF JEEP LIBERTY VEHICLES THAT EXPIRED IN MARCH 2014. I HAVE FILED A COMPLAINT WITH CHRYSLER. MY WINDOW ISSUES HAVE NOT BEEN RESOLVED! I AM EXHAUSTED FROM NOT ONLY FIGHTING WITH CHRYSLER ABOUT THESE DEFECTIVE PARTS, BUT ALSO FROM THE INCONVENIENCE OF HAVING THESE WINDOWS FAIL. I HAVE DRIVEN FOR HOURS IN THE RAIN WITH A WINDOW OPEN AND I HAVE DRIVEN FOR HOURS AT SUBZERO TEMPS ON AN EXPRESSWAY IN A BLIZZARD WITH A WINDOW OPEN. AND I HAVE HAD TO DRIVE AROUND WITH PLASTIC TAPED TO MY WINDOW (LOOKS HORRENDOUS) AND RISK HAVING PERSONAL AFFECTS STOLEN DUE TO MY INABILITY TO SECURE MY VEHICLE. I EXPECT TIRES AND BRAKES TO WEAR AND HOSE AND BELTS TO FAIL OVER TIME. I DO NOT EXPECT TO PAY TENS OF THOUSANDS OF DOLLARS FOR A VEHICLE THAT HAS FAULTY WINDOWS!! THERE SHOULD HAVE BEEN A RECALL ISSUED AND ALL THESE WINDOWS FIXED CORRECTLY INSTEAD OF MAKING OWNERS SPEND THOUSANDS IN REPAIR BILLS FIXING THE SAME [XXX] WINDOWS OVER AND OVER WITH MORE DEFECTIVE PARTS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10626234
Incident
Aug 17, 2014
Mileage
130,000 mi
Visibility
Filed Aug 6, 2014

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING SOUND NEAR THE REAR SEATS IN THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE WINDOW HAD SUDDENLY DROPPED DOWN INTO THE DOOR PANEL. THE FAILURE PREVIOUSLY OCCURRED ON ALL FOUR SIDE WINDOWS FOR WHICH THE DEALER STATED THAT THE WINDOW LIFT PLATES AND/OR LIFT REGULATORS MALFUNCTIONED. THE WINDOWS WERE REPAIRED EACH TIME, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE ON EIGHT SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

NHTSA ID
10619209
Incident
Aug 28, 2008
Mileage
17,000 mi
ElectricalVisibility
Filed Jul 27, 2014

ON 3/19/13 THE REAR PASSENGER WINDOW DROPPED INTO THE DOOR FRAME WHILE THE VEHICLE WAS NOT MOVING, SITTING IN DRIVEWAY. VEHICLE REPAIRED UNDER 2006/2007 RECALL BY DEALER. ON 7/16/14 THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR-FRAME AND THE VEHICLE WAS SITTING THE DRIVEWAY AGAIN. THIS WAS REPORTED TO CHRYSLER CLAIMS AND THE AUGUST DODGE CHRYSLER JEEP DEALERSHIP AT 1201 GREENVILLE AVE, STAUNTON, VA 24401 (540)885-0875 ON 7/16/14. SPOKE TO JULIE, EMPLOYEE ID JE779 REFUSED CLAIM ON 7/16/14, BECAUSE OF MILEAGE. SHE WAS INFORMED THAT THE WINDOW WAS NEVER PROPERLY REPAIRED ON THE FORMER RECALL. ON BOTH OCCASIONS THE WINDOW COMPLETELY JUST FELL OUT ON ITS OWN, JUST SITTING IN THE DRIVEWAY. THIS IS A VERY SERIOUS SAFETY ISSUE AND WINDOWS DO NOT JUST FALL OUT. I AM REQUESTING THAT THIS MODIFICATION BE CORRECT AND COMPLETE AND REIMBURSED BY THE ABOVE DEALER WHICH DID NOT DO A COMPLETE REPAIR THE FIRST TIME. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENT. CURRENTLY I HAVE HAD A RECALL FOR A RECALL ON THE FUEL TANK MODIFICATION AND THAT HAS NEVER BEEN DONE. I HAVE HAD THAT FOR MONTHS AND MONTHS AND THIS IS STILL PENDING. *JS

NHTSA ID
10616663
Incident
Mar 19, 2013
Mileage
93,892 mi
Visibility
Filed Jul 22, 2014

WINDOW WOULD NOT GO BACK UP. THE DEALER TOLD ME IT WAS THE WINDOW REGULATOR CABLE, IT BROKE, AND THE WINDOW REGULATOR WOULD HAVE TO BE REPLACE, BUT IT NOT COVERED BY WARRANTY. IT IS TAPED UP UNTIL I CAN A AFFORD THE REPLACEMENT $450 + LABOR. UNREAL. IT SHOULD BE COVERED. ITS THE FIRST TIME IT HAPPENED AND I HOPE THE LAST FOR ME. *TR

NHTSA ID
10615513
Incident
Jun 24, 2014
Mileage
46,121 mi
Visibility
Filed Jul 14, 2014

ON THIS DATE I WAS DRIVING DOWN HWY 97 AT 60MPH. THE RIGHT SIDE REAR WINDOW FELL DOWN. THIS IS THE 3RD WINDOW OUT OF 4 THAT THIS HAS HAPPENED TO. THE DEALER, DAMSKOV AUTO IN OMAK, WA. FIXED THE LEFT REAR FOR FREE. WHEN THE DRIVERS SIDE WINDOW FELL, THEY SAID IT WAS NOT COVERED UNDER THE RECALL. NOW MY 3RD ONE WAS JUST INSPECTED AND AN ESTIMATE GIVEN ($391) TO REPAIR IT ALSO. WITH 2 CAR SEATS IN THE REAR, THIS IS A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO ACCEPT RESPONSIBILITY FOR. IVE NOTIFIED JEEP 3 TIMES AND THEY STILL REFUSE TO REPAIR THIS.THERE IS A RECALL ON THIS JEEP FOR THE WINDOWS, HOWEVER THEY SAY NOT THIS EXACT PART THAT KEEPS BREAKING. PLEASE HELP ME. THE COST IS EXORBITANT FOR AN ISSUE THAT THEY ARE AWARE OF. THANK YOU FOR YOUR TIME. *TR

NHTSA ID
10610328
Incident
Jul 2, 2014
Mileage
95,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .