Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
385
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
33
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Mar 7, 2012
What this page shows
Our database holds 385 NHTSA owner-reported complaints for the 2012 Jeep Liberty. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 385 · page 1 of 16
Electrical
Filed Jul 24, 2026
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the front windshield wipers inadvertently activated. The contact turned the windshield wipers on and off to deactivate the windshield wipers. Additionally, the headlights inadvertently illuminated, and the doors locked and unlocked independently while the vehicle was unoccupied, parked, and turned off in the driveway. The vehicle occasionally hesitated while starting. The contact stated that the failure had caused the battery to drain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to NHTSA Campaign Number: 14V530000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
NHTSA ID
11752635
Incident
Jul 13, 2026
Mileage
126,000 mi
Filed Dec 10, 2025
Skyroof suddenly stopped working and will not close. No dealers will fix as thry say parts aren't longer available..my car is now worthless and is a safety issue while driving with the roof partially opened.
NHTSA ID
11704187
Incident
Nov 12, 2025
AirbagsOther / unspecifiedSuspension
Filed Dec 9, 2025
Crash reported1 injury reported
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
NHTSA ID
11703957
Incident
Dec 9, 2025
Engine
Filed Jul 15, 2025
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
NHTSA ID
11673807
Incident
Jul 11, 2025
Mileage
29,000 mi
Electrical
Filed May 14, 2025
Odometer Fraud. The contact purchased a 2012 Jeep Liberty. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 94,000 and at the time of registration, it was discovered that the mileage was 171,000.
NHTSA ID
11660979
Incident
May 14, 2025
Mileage
171,000 mi
AirbagsInterior & seats
Filed Jan 31, 2025
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
NHTSA ID
11639908
Incident
Jan 17, 2025
Mileage
86,000 mi
Powertrain (other)
Filed Oct 22, 2024
The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened
NHTSA ID
11621238
Incident
Oct 10, 2024
Powertrain (other)Suspension
Filed Sep 30, 2024
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
NHTSA ID
11617342
Incident
Jun 19, 2023
Mileage
95,000 mi
ElectricalExterior lighting
Filed Sep 9, 2024
Electrical issue with drivers side front blinker works when headlights are off but when headlights are turned on front blinker does not work. I’ve seen numerous complaints about the same issue with this vehicle amongst other electrical issues
NHTSA ID
11613483
Incident
Feb 20, 2023
Suspension
Filed May 15, 2024
The contact owns a 2012 Jeep Liberty. The contact stated while driving 40 MPH, there was a loud banging sound coming from the suspension on the driver’s side rear of the vehicle. The contact became aware that the rear end of the vehicle was loose and was falling apart onto the roadway. The contact pulled to the side of the road. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
NHTSA ID
11588960
Incident
May 14, 2024
Mileage
140,000 mi
AirbagsElectricalInterior & seats
Filed Jan 5, 2024
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11563731
Incident
Jul 2, 2013
Airbags
Filed Oct 30, 2023
While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.
NHTSA ID
11552611
Incident
May 29, 2023
ElectricalEnginePowertrain (other)
Filed Oct 26, 2023
1 injury reported
MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE
NHTSA ID
11552038
Incident
Oct 26, 2023
Electrical
Filed Aug 16, 2023
air conditioner, horn and various dash lights not working properly or at all
NHTSA ID
11538879
Incident
May 11, 2023
BrakesDriver assistanceElectrical
Filed Jul 26, 2023
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
NHTSA ID
11534640
Incident
Jul 10, 2023
Electrical
Filed Jun 25, 2023
Fire reported
I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.
NHTSA ID
11528758
Incident
May 28, 2023
Powertrain (other)
Filed May 11, 2023
Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.
NHTSA ID
11521618
Incident
May 1, 2023
Visibility
Filed Mar 31, 2023
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
NHTSA ID
11514814
Incident
Mar 18, 2023
Mileage
140,000 mi
Airbags
Filed Dec 23, 2022
Horn stopped working. Tested actual horn another way and it operates properly but when driving it does not work Someone mentioned it could be the clock spring. Is this covered under warranty or other reports of this malfunctioning for a recall?
NHTSA ID
11498664
Incident
Dec 22, 2022
Steering
Filed Nov 9, 2022
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, the vehicle lurched to the right out of the lane. The contact stated that the vehicle lost power steering functionality and excessive force was needed to steer the vehicle back into the lane. The contact stated no warning light was illuminated. The contact stated the failure had become constant and had stopped driving the vehicle. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the rack and pinon, power steering kit, and brakes needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred after retrieving the vehicle from the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
NHTSA ID
11492909
Incident
Sep 13, 2022
Mileage
109,000 mi
EngineSeat belts
Filed Jul 15, 2022
Transmission failure due to not being replaced when scheduled for maintenance
NHTSA ID
11474030
Incident
Jul 5, 2022
EngineTires & wheels
Filed Mar 4, 2022
The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the accelerator pedal was depressed however, the vehicle failed to respond. The RPM revved up but the vehicle did not respond. There was no warning light illuminated. Additionally, the contact stated that the passenger’s side front tire was wobbling. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that three tires needed to be replaced due to tread belt damage and that the heater core and transmission were defective and needed to be replaced. The vehicle was taken to the dealer where the vehicle was purchased to be repaired. The thermostat was replaced, the brake lines were bled however, the tires were not replaced. The contact stated that she was not provided a copy of the repair order. The contact stated that the vehicle was unsafe to drive. The vehicle manufacturer was notified of the failure. The tire manufacturer was not contacted. The approximate failure mileage was 134,000.
NHTSA ID
11455177
Incident
Jan 22, 2022
Mileage
134,000 mi
Powertrain (other)
Filed Feb 8, 2022
.The contact owns a 2012 Jeep Liberty. The contact stated that while driving at 70 MPH, the vehicle delayed getting up to speed while making abnormally loud sounds. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond and stalled while making a turn. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road but could not restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent transmission specialist, where it was diagnosed that the transmission torque converter needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.
NHTSA ID
11451004
Incident
Mar 8, 2021
Mileage
120,000 mi
ElectricalEnginePowertrain (other)
Filed Feb 3, 2022
My heater takes 45-60 mins to heat up my car, and it doesn’t blow full force when it’s on the highest setting. On cold days I literally have to start my car up 45 before I need to leave just to have a slight warmth inside. Once I’m moving, it barely blows any heat through the vents. The highest setting feels like it’s on the lowest setting.
NHTSA ID
11450106
Incident
Feb 3, 2022
Electrical
Filed Nov 9, 2021
The contact owns a 2012 Jeep Liberty. The contact stated that the indicator lights would activate without warning and other lights would stop working. The vehicle was taken to the local mechanic where it was diagnosed with needing the TIPM module replaced. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was 103,994.
NHTSA ID
11439928
Incident
Nov 4, 2021
Mileage
103,994 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Narrow this down by component
Categories with enough reports to have a page of their own