2012 Jeep Liberty Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Jeep Liberty, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags16932.6%
- Electrical11722.5%
- Engine519.8%
- Powertrain (other)336.4%
- Body & structure244.6%
- Exterior lighting203.9%
- Driver assistance183.5%
- Visibility183.5%
- Interior & seats163.1%
- Brakes122.3%
- Fuel system112.1%
- Seat belts81.5%
- Other / unspecified81.5%
- Steering61.2%
- Suspension51.0%
- Tires & wheels20.4%
- Transmission10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the front windshield wipers inadvertently activated. The contact turned the windshield wipers on and off to deactivate the windshield wipers. Additionally, the headlights inadvertently illuminated, and the doors locked and unlocked independently while the vehicle was unoccupied, parked, and turned off in the driveway. The vehicle occasionally hesitated while starting. The contact stated that the failure had caused the battery to drain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to NHTSA Campaign Number: 14V530000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Odometer Fraud. The contact purchased a 2012 Jeep Liberty. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 94,000 and at the time of registration, it was discovered that the mileage was 171,000.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.
AS AS I WAS DRIVING DOING AROUND 50 MY SKYSLIDER ROOD OPENED UP JUST LIKE THAT AND I HAVE MANY LEAKS COMING IN CAUSIN MY ELECTRICAL COMPONENTS TO MALFUNCTION AT TIMES AND I ALSO HAVE MY SENSOR THAT STAYS ON STATING LOW AIR PARE TIRE WAITED 6 MONTHS FOR A PART FROM THE DEALER AND NOW I'M SCARED TO EVEN OPEN IT UP AND STILL HAVE THE LOTS OF LEAKS ON ANY RAINY DAY THIS IS RIDICULOUS BEC THAT WAS THE SELLING POINT AS TO WHY I GOT THIS VEHICLE AND NOW I'M TO SCARED TO USE IT BEC I'VE HEARD FROM OTHERS THAT IT COMES LOSE AND FLIES OFF CAUSING ACCIDENTS PLS PLS SOMEONE DO SOMETHING BOUT THIS BEC IT'S NOT RIGHT AND THERE IS NO HELP FOR JEEP THANKS
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Electrical issue with drivers side front blinker works when headlights are off but when headlights are turned on front blinker does not work. I’ve seen numerous complaints about the same issue with this vehicle amongst other electrical issues
TRAVELING LAST NIGHT AND THE LIGHTS WENT UP, DOWN THEN OUT FOR ALMOST 20 SECONDS AND DOING 40 MPH IS SCARY. THE LIGHTS FINALLY CAME ON BUT THEN THEY DIM UP AND DOWN. BEFORE THIS LAST WEEK THE CRUISE CONTROL WOULD NOT DISENGAGE. I NEVER KNOW WHAT'S GOING TO HAPPEN WHEN I DRIVE THIS VEHICLE AND THE WORST THING IS TAKING IT OUT AT NIGHT AND HAVING THE LIGHTS GO OUT. THIS WEEK WAS THE FORTH TIME THAT HAS HAPPENED THANK GOD IT HAPPENED ON A LIGHTED ROAD BUT I STILL HAD NO BRAKE LIGHTS. ALL TIMES THIS HAS HAPPENED I'VE BEEN ON INTERSTATE HIGHWAYS AND TRAVELING AT NIGHT
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
WHEN DRIVING THROUGH TOWN THE DASH LIGHTS UP COMPLETELY WITH ALL THE WARNINGS COMING ON AND THE WIPERS TURN ON AND WON'T TURN OFF. THE WARNINGS INCLUDE THE BRAKES AND AIRBAGS. THIS HAS HAPPENED 3 TIMES IN A FEW DAYS. WE HAD IT DIAGNOSED AND THEY SAID IT'S THE TIPM MODULE. THIS JEEP DOESN'T EVEN HAVE 100K MILES YET AND THERE ARE TONS OF REPORTS OF THIS ISSUE ONLINE. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE CONTACT HEARD A SNAP SOUND AND NOTICED THAT THE SUN ROOF POPPED OFF THE TRACK. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT EXITED THE HIGHWAY IMMEDIATELY TO CHECK THE CRACK IN THE SUN ROOF. THE VEHICLE WAS TAKEN TO PALMEN MOTORS (5431 75TH ST, KENOSHA, WI 53142, (262) 671-1935) WHERE IT WAS DIAGNOSED, BUT THE RESULTS WERE NOT DISCLOSED. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS IN THE PROCESS OF FINDING PARTS FOR THE SUN ROOF. THE FAILURE MILEAGE WAS 130,000. ..*BF *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED AFTER PURCHASING AND DRIVING FROM THE DEALER BI AUTO SALES (1431 CHURCH ST, BOHEMIA, NY 11716) AN ABNORMAL NOISE WAS HEARD, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE REOCCURRED AS THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED AT LEAST FIVE TIMES. THE CONTACT STATE THAT FAILURE WAS DO TO THE BRAKE CALIPERS NOT WORKING CORRECTLY. THE CONTACT STATED THAT WHILE DRIVING SHE WAS ALERTED BY ANOTHER DRIVER THAT THE DRIVER'S SIDE FRONT TIRE WAS ON FIRE. THE CONTACT HAD TO EXTINGUISH THE FLAMES AND HAD THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS THE BRAKE CALIPERS HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILS TO START. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Fuel was spilling out underneath vehicle every time I filled up. The issue was that the plastic housing where the fuel filler tube connects to the gas tank hardened and deteriorated to a point where it begins to leak. That plastic appears not to be ethanol resistant. Indications a leak will or is occurring: P0456 code or fuel dripping down under vehicle or smell of fuel.
Gasoline is leaking out when filling up. This is a know issue with previous year models. The problem is so serious that Jeep is have a problem manufacturing the part to fix it. There should be a recall.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Transmission failure due to not being replaced when scheduled for maintenance
We were involved in an accident on the NY State Thruway 87. The airbags did not deploy and the seatbelts did not engage. If the airbags had deployed my husband would not have been injured as seriously as he was.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
I HAD TO HAVE MY RF HUB BEARING REPLACED 3 TIMES. MY VEHICLE WAS PURCHASED NEW. THE FIRST TIME MILAGE WAS AROUND 75000 MILE SECOND WAS AT ABOUT 150 AND AGAIN AROUND 255 ITS APPEARS ONCE A YEAR. I AM NOW HAVING PROBLEMS WITH LEAKS. MY TRANSMISSION IS LEAKING, WATER PUMP LEAKING AND OIL ALL AT ONCE. GOING IN FOR INSPECTION TODAY. STARTED WITH TRANS LEAK FOLLOWED BY THESE OTHER LEAKS. I NOTICED THE VEHICLE WAS LEAKING TRANS FLUID AND IT WAS JERKING HESITATE TO GO INTO GEAR. ADDED TRANS FLUID WAS FIND BUT FOUND MYSELF ADDING MORE FLUID WITHIN NEXT 2 DAYS SO I KNOW IT HAS TO BE CHECKED OUT. NOW THE VEHICLE IS RUNNING HOT MY RESERVOIR WAS NOT AT MAX SO I FILLED IT UP. NEEDLE STARTED GO UP TO HOT MARK BUT DID NOT GET HOT NO SMOKE NOTHING. WOULD GO BACK DOWN AS LONG AS I WAS DRIVING. CHECKED TODAY ENDING OIL AND IT IS LOW. JUST HAD OIL CHANGE OVER A MONTH AGO. WILL KEEP YOU INFORMED AFTER INSPECTION. MY VEHICLE IS NOW AT 255 THOUSAND MILES. I HAVE HAD REGULAR MAINTENANCE.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, the vehicle lurched to the right out of the lane. The contact stated that the vehicle lost power steering functionality and excessive force was needed to steer the vehicle back into the lane. The contact stated no warning light was illuminated. The contact stated the failure had become constant and had stopped driving the vehicle. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the rack and pinon, power steering kit, and brakes needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred after retrieving the vehicle from the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
TAKATA RECALL: MANUFACTURER NUMBERT56 NHTSA RECALL NUMBER17V-640; TOOK VEHICLE TO HALL JEEP AUTOGROUP: NOT TOLD PARTS UNAVAILABLE FOR REPAIR - FOUND OUT ONLY BY READING THE RECEIPT AFTER 3 HOURS AT DEALER. VEHICLE ONLY HAS 69,285 MILES AND SUFFERING FAILURES: STEERING RACK ASSEMBLY: NOT TOLD MY STEERING FAILED AN INSPECTION - POWER STEERING LEAK NOTED ON RECEIPT; REPAIR ESTIMATE $1,600. I HAD BEEN DRIVING UNDER NORMAL CONDITIONS AND FOUND OUT INADVERTENTLY WHEN I BROUGHT MY VEHICLE TO DEALER FOR AIRBAG RECALL. HEAT BLOWER ABRUPTLY STOPPED WORKING: POWER MODULE DETERMINED TO HAVE SHORTED; REPAIR ESTIMATE $235; NORMAL DRIVING CONDITIONS, SUDDENLY STOPPED BLOWING HEAT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the accelerator pedal was depressed however, the vehicle failed to respond. The RPM revved up but the vehicle did not respond. There was no warning light illuminated. Additionally, the contact stated that the passenger’s side front tire was wobbling. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that three tires needed to be replaced due to tread belt damage and that the heater core and transmission were defective and needed to be replaced. The vehicle was taken to the dealer where the vehicle was purchased to be repaired. The thermostat was replaced, the brake lines were bled however, the tires were not replaced. The contact stated that she was not provided a copy of the repair order. The contact stated that the vehicle was unsafe to drive. The vehicle manufacturer was notified of the failure. The tire manufacturer was not contacted. The approximate failure mileage was 134,000.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P245/50/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED BLISTERS ON THE REAR DRIVER SIDE TIRE AND THE INSIDE RUBBER WAS SEPARATED FROM THE TIRE. THE TECHNICIAN STATED THAT THE TIRE WAS NOT SERVICEABLE AND COULD NOT BE ROTATED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 54,635 AND THE TIRE FAILURE MILEAGE WAS 4,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND THE TRANSMISSION MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 37,000. UPDATED 01/10/17*LJ *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .