Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Jeep Patriot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 56 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 56, in the owner's own words
I was crossing an intersection with a green light the opposing vehicle ran the northbound red light therefore slammed into my driver rear side going at an unknown speed. The force of the impact caused my glasses to fly off my face landing on the passenger floorboard. No airbags deployed.
DRIVING DOWN THE STREET CAR STALLING AS ESC WARNING AND TRACTION LIGHT CAME ON. I COULD NOT DRIVE AND HAD MY CAR TOWED TO DEALERSHIP.
I BOUGHT MY CAR AS A SECOND HAND WITH THE AIRBAG LIGHT ON AND THE DEALER TOLD ME IT'S A RECALL THAT JEEP HAS TO FIX. I TOOK IT TO THE DEALERSHIP THAT SPECIALIZES IN JEEP'S AND THEY COULDN'T FIX IT . IS THERE ANY WAY I CAN GET HELPED ?
I HAVE A ACCIDENT OR CRASH CAR BEFORE( THE JEEP WAS IN MAKING LEFT TURN ,IN MOTION) I WAS IN CAMUY RURAL AREA, CITY OF PUERTO RICO AND THE AIRBAG DOESN'T CAME OUT THANK TO OUR. MIGHTY GOD IT WASN'T TOO MUCH BUT THE AIR BAG IT DOESN'T WORK. *TR
MY 2012 JEEP PATRIOT 4WD 2.4L IS AROUND 106,000 MILES. ABOUT 2 MONTHS AGO, I WAS PUMPING GAS AND I NOTICED IT WAS ONLY PUMPING ABOUT 75 CENTS AT A TIME BEFORE STOPPING. I THOUGHT IT WAS A FAULTY PUMP BUT SOON BEGAN TO REALIZE IT HAPPENED EVERYWHERE! MY CHECK ENGINE LIGHT ALSO COMES EVERY NOW AND THEN, WARNING ME THAT THE CATALYTIC CONVERTER IS FAULTY. SO I FOUND THE RECALLS FOR BOTH OF THESE PROBLEMS WHICH INCLUDE 2012 PATRIOTS, YET THEY SAY MY CAR IS NOT COVERED BY THE RECALL. SERIOUSLY? THE ONLY RECALL THAT IS COVERED FOR MY CAR IS 16V-668 WHICH IS THE OCCUPANT RESTRAINT. WHY ARE THE OTHER PROBLEMS THAT ARE POPPING UP WITH EVERYONE NOT COVERED?
TWO YEARS AGO I HAD NIELSEN JEEP IN EAST HANOVER, NJ PERFORM THE AIR BAG RECALL. MY JEEP PATRIOT HAD 100,000 ON IT. I NEVER HAD THE AIR BAG LIGHT COME ON. IMMEDIATELY AFTER THEY DID THE RECALL, THE AIR BAG LIGHT WOULD COME ON AND OFF. I RETURNED THE JEEP TO THEM THREE TIMES AND THEY STATED THAT THEY CORRECTED THE PROBLEM, I JUST BROUGHT JEEP IN ON 12/18/19 AND THEY SAID I NOW NEED A NEW PASSENGER SIDE AIR BAG AT A COST OF $1,800.00! THEY CHARGED ME $150.00 TO DIAGNOSE THE SYSTEM.
TAKATA RECALL. MY AIRBAG LIGHT IN MY PATRIOT JEEP HAD RECALL AND I TOOK IT IN TO THE DEALERSHIP ON STEVENS CREEK BLVD. IN SAN JOSE, CA FOR REPAIRS. HOWEVER, MY LIGHT STARTED GOING ON AND OFF, STOPPED ,NOW IT STAYS ON PERMANENTLY. I HAVE NOT BEEN INVOLVED IN AN ACCIDENT. I HAVE CALLED THE DEALERSHIP TO INQUIRED ABOUT IT, AND EACH TIME I AM SENT TO A VOICEMAIL, AND I LEAVE A MESSAGE BUT THEY NEVER RETURN MY CALLS. I FINALLY INQUIRED AT THE DEALERSHIP IN GILROY, CA, BUT THEY STATED THAT I WOULD NEED TO,PAY THE $195 JUST TO CHECK IT. I EXPLAINED IT WAS NEVER FIXED CORRECTLY. I ATTEMPTED CALLING THE STEVENS CREEK CHRYSLER/JEEP DEALERSHIP, BUT WAS SENT TO VOICEMAIL AGAIN BY THE PERSON ANSWERING THE PHONE. THE AIRBAG LIGHT NEVER GOES OFF.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT AN ONCOMING VEHICLE RAN A STOP SIGN AND CRASHED HEAD ON INTO HIS VEHICLE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE OTHER DRIVER'S INSURANCE COMPANY SETTLED AND PAID FOR THE REPAIRS. THE AIR BAGS WERE NOT DIAGNOSED OR REPAIRED. AFTER THE CONTACT'S BODY DAMAGE WAS REPAIRED, THE CHECK ENGINE, BRAKE LIGHTS, AND AIR BAG INDICATORS STARTED TO ILLUMINATE. THE CONTACT STATED THAT THE OVERALL COMPUTER SYSTEM FOR THE VEHICLE MALFUNCTIONED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. BECK CHEVROLET BUICK GMC (1601 REID ST, PALATKA, FL 32177, (386) 227-5222) WAS CONTACTED, BUT ONLY OFFERED TO SELL THE CONTACT A NEW VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS 29,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE THE CONTACT'S VEHICLE WAS STOPPED AND MAKING A LEFT TURN, AN APPROACHING VEHICLE RAN A STOP SIGN. THE OTHER VEHICLE CRASHED HEAD ON INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE OTHER DRIVER'S INSURANCE COMPANY SETTLED AND PAID FOR THE BODY REPAIRS. THE AIR BAGS WERE NOT DIAGNOSED OR REPAIRED. AFTER THE BODY REPAIRS, THE BRAKE, CHECK ENGINE, AND AIR BAG INDICATORS ILLUMINATED. EVENTUALLY, ALL THE INSTRUMENT PANEL GAUGES ILLUMINATED. THE DEALER (BECK CHEVROLET BUICK GMC, 1601 REID ST, PALATKA, FL 32177, (386) 227-5222) DID NOT ASSIST, BUT OFFERED TO SELL THE CONTACT A NEW VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS 29,000. THE VIN WAS UNKNOWN.
I WENT TO THE CHRYSLER DEALERSHIP TO REPLACE AN ORC MODULE S61 THAT WAS RECALLED. THEY REPLACED THE PART BUT RIGHT AS I WAS LEAVING THE DELEARSHIP, MY AIRBAG LIGHT CAME ON. I CALLED THE DEALERSHIP TO LET THEM KNOW BECAUSE I HAD TO PICK UP MY KIDS FROM THE BUS STOP, SHE TOLD ME TO BRING IT UP DURING MY OIL CHANGE THE NEXT WEEK. I DID AND THEY TOLD ME IT WASN'T THEIR PROBLEM, THE RECALL HAD NOTHING TO DO WITH THE AIRBAGS, AND QUOTED ME AT $600 FOR THEM TO GO THROUGH MY CAR AND CHECK THE WIRES. THE SERVICE MANAGER DID TELL ME THE OBD 2 READING WAS B1C29-LEFT SIDE SEAT THORAX SQUIB 1 OPEN AND B1C2D- RIGHT SIDE SEAT THORAX SQUIB 1 OPEN; AND ADVISED ME TO UNPLUG AND PLUG ALL THE CONNECTORS UNDER THE SEAT. I DID THIS AND NOTHING HAPPENED. I CALLED THEM BACK AND THEY SAID THEY COULDN'T DO ANYTHING TO FIX IT AND IT WAS MY FAULT NOT THEIRS AND I RECIEVED THE SAME $600 QUOTE TO FIX IT. I KNOW IT HAPPENED WHILE THEY WERE WORKING ON IT AND I HAVE FOUND A COUPLE OF THREADS WITH PEOPLE THAT HAD THE SAME PROBLEM AND THEY ALL SAID TO MAKE A COMPLAINT ON HERE.
MY SCREEN TABLET SHOW ME SOME TIME ON AIR BAG IS OFF . TURN ON AND TURN OFF MANY TIMES. TODAY 10/24/2018 . I WENT TO CHRYSLER FOR RECALL BUT THEY DOESN'T FIXED. I AM VERY UNSUCEFULL WITH CHRYSLER. THEY DON'T GIVE ME A NEW DATE FOR FIXED. I WANT REPORTING WITH YOU "NHTSA" THANK YOU. I NEED A EARLY MESSENGER OF YOU.
TAKATA RECALL - SAID VEHICLE HAS BEEN ON THE RECALL LIST FOR 24 MONTHS, DEALER INDICATES ONGOING ISSUES FROM MANUFACTURER IN OBTAINING PARTS TO REPAIR RECALL.
TOOK MY JEEP IN FOR THE RECALL TWICE AND LEFT IT FOR 4 HOURS EACH TIME. SAME STORY EACH TIME " WE DON'T HAVE THE PARTS" FREMONT MOTORS IN CASPER WY. ONLY DEALER IN TOWN
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAKELAND CHRYSLER JEEP DODGE INC. LOCATED ON 31 HADLEY RD, GREENVILLE, PA 16125 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (LAUREL CHRYSLER DODGE JEEP RAM, 1000 EISENHOWER BLVD, JOHNSTOWN, PA, 15904) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THAT THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. THE DEALER TOOK THE CONTACT'S INFORMATION AND STATED THAT THEY WOULD INFORM HER WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT PARTS SHOULD BE AVAILABLE IN AUGUST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/06/17 *BF *CN
I WAS INFORMED OF THIS RECALL VIA US MAIL NEARLY A YEAR AGO IN SEPTEMBER OF 2016. AS OF TODAY, JULY 30, 2017, THE NHTSA WEBSITE STILL LISTS THIS RECALL AS "NO REPAIR OR RESOLUTION AVAILABLE." THIS IS UNACCEPTABLE. CHRYSLER / JEEP MUST OFFER A REPAIR TO THIS CRITICAL SAFETY RECALL ISSUE ASAP.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SUMMER OF 2017. DURIE CHRYSLER (LOCATED AT 5746 PEACH STREET ERIE, PA 16509 PHONE: 814-868-3635) ADVISED THE CONTACT SEVERAL TIMES THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE CONTACT ALSO INQUIRED ABOUT THE RECALL IN JANUARY OF 2017 AND WAS INFORMED THAT A REMEDY WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THERE WAS A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DUE TO THE RECALL ON THE AIR BAG MODULE THE FUSE BLEW OUT CAUSING THE WIRING HARNESS TO CATCH FIRE BURNING UP THE WHOLE HARNESS AND IF REPLACED THE PROBLEM WILL STILL PERSIST DUE TO NO PART FOR THE AIR BAG MODULE WAS DRIVING DOWN THE ROAD AND HAVE TO PULL OVER AND CALL THE FIRE DEPARTMENT
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FERRAIRO CHRYSLER DEALER PROVIDED THE CONTACT WITH AN APPOINTMENT IN JULY; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
A RECALL WAS ISSUED IN SEPTEMBER OF 2016 THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS. THIS IS AN UNACCEPTABLE LENGTH OF TIME. I WAS ALREADY CONTACTED BY CHRYSLER AND THEY ASSURED ME THE PARTS WOULD BE AVAILABLE BY JUNE BUT THAT HAS ALREADY PASSED. ONE WAY OR ANOTHER I SHOULD NOT HAVE TO DRIVE A CAR, POTENTIALLY, WITH FAULTY AIRBAGS OR SEATBELTS FOR A YEAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED THE FCA AT 800-853-1403. THE FCA STATED THAT THE LAUNCH DATE WAS SOMETIME IN JUNE. WHEN THE CONTACT CALLED BACK ON JULY 5, 2017, HE WAS INFORMED THAT THE LAUNCH WOULD BE SOMETIME IN AUGUST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT LEASED A 2012 JEEP PATRIOT. THE CONTACT INQUIRED ABOUT PURCHASING THE VEHICLE FROM THE LEASING COMPANY, BUT WAS DENIED BECAUSE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT LEASED A 2012 JEEP PATRIOT. THE CONTACT INQUIRED ABOUT PURCHASING THE VEHICLE FROM THE LEASING COMPANY, BUT WAS DENIED BECAUSE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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