2019 Jeep Renegade Owner Complaints

Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.

NHTSA ID

11755090

Incident

Dec 31, 1969

I was involved in a car accident where the driver lost control of the vehicle during this disaster we were struck by an 18 wheeler. Then hit numerous of trees and bushes totaling out the vehicle i was in

NHTSA ID

11736655

Incident

Apr 18, 2026

After purchasing my vehicle, the radio screen started glitching & blinking. Now, the screen is total black, but the radio still plays. This should be a safety recall because the backup camera do not show, the temperatures or anything. Will you please respond because I need this fixed A.S.A.P.

NHTSA ID

11721332

Incident

Jan 8, 2025

Widespread Vehicle air pump failure in Jeep renegade is causing significant oil leakage and results in unsafe vehicle failure. This is reported across multiple forums as well as my own vehicle, which became disabled on the interstate. Upon inspection dealers are noting no oil even with scheduled oil changes and recommending full replacement of pump which has significant burden of cost

NHTSA ID

11717806

Incident

Dec 31, 1969

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

NHTSA ID

11717798

Incident

Feb 1, 2025

The contact owns a 2019 Jeep Renegade. The contact stated that while driving around a blind corner, when another vehicle started merging into the contact's lane, the contact avoided a crash with the vehicle however crashed into a ditch. The contact stated that the vehicle landed on the passenger's side, and there was a passenger seated in the front passenger's seat. The contact and the front passenger crawled out of the vehicle. The air bags did not deploy. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received a recall notification, NHTSA Campaign Number: 24V510000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the repair could not be performed. In addition, the contact stated that the vehicle was taken to the dealer about eight times. The contact stated that each time the vehicle was taken to the dealer, the contact was informed that the repair could not be performed without a reason. The contact stated that the vehicle was never inspected. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 28,000. The VIN was invalid.

NHTSA ID

11711506

Incident

Jan 16, 2023

Mileage

28,000 mi

am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11706621

Incident

Dec 22, 2025

The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.

NHTSA ID

11705430

Incident

Jun 14, 2022

The contact owns a 2019 Jeep Renegade. The contact stated that the rear-view camera was inoperable and that the display screen was not fully functional. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a cosmetic issue, but provided no assistance. The failure mileage was approximately 80,000.

NHTSA ID

11698509

Incident

Nov 1, 2024

Mileage

80,000 mi

The display screen for the back up camera, heating/cooling, radio, and all other settings has stopped functioning. The screen comes on, but with flashing static lines in the screen instead of the proper display. This makes it very hard to reverse at night, and downright dangerous... the screen can't be turned off, so when you put the engine in reverse, the screen automatically comes on and can't be turned off. But the bright flashing static display it shows make it hard to use mirrors to see to back up. Other factors make the screen not working inconvenient, but this point makes the malfunction an actual danger.

NHTSA ID

11697137

Incident

Jun 21, 2025

Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditioner system lost. When pressure is applied, stops momentarily.

NHTSA ID

11690787

Incident

Oct 1, 2025

The console back up screen malfunctioning

NHTSA ID

11685655

Incident

Sep 1, 2025

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

NHTSA ID

11678082

Incident

Aug 10, 2024

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

NHTSA ID

11671327

Incident

Jul 3, 2025

Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it

NHTSA ID

11666667

Incident

Jun 12, 2025

Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles

NHTSA ID

11653039

Incident

Mar 7, 2025

The screen has lines in it and I can’t see my back up camera

NHTSA ID

11651884

Incident

Feb 1, 2025

On 11/28/2024 my 2029 Jeep Renegade Multi Air Actuator failed we had just finished our drive when it failed. It spit oil everywhere and melted spark plug caps and cracked the value covers. We waited 4 months to get the part as it was on back order with thousands and we are still waiting on the value covers to this day. I PAY PAYMENTS monthly on a car I cannot drive and waiting on the parts because they are back ordered. I have spent thousands of dollars on parts and would hope thus would be a recall. If we were actively driving when it failed my family and I. Could have been badly injured.

NHTSA ID

11649977

Incident

Nov 28, 2024

The radio screen is black and the back up camera is contacted with the screen. I would think that would be a safety issue. I have tried all of the resets. I took to a dealership yesterday and it will cost over $1600.

NHTSA ID

11645808

Incident

Jun 12, 2024

My display screen started messing up and now it's completely black. It comes and goes from messing up to going black. I read that a lot of jeeps display screens are doing this and they're charging $1700- $2200 to fix it. Too many people jeeps are doing this around the world, it has to be a recall issue.

NHTSA ID

11642109

Incident

Feb 1, 2025

The display for the backup camera is only showing a partial screen preventing full view of the rear of the vehicle when in reverse. The rear camera is a safety feature to prevent backing incidents protecting human and property damage. After research , this appears to be a common issue with the 2018 and 2019 Jeep Renegades. The problem started approximately six months ago August 2024 and I have not had it looked at by the dealership.

NHTSA ID

11638559

Incident

Aug 1, 2024

The original Uconnect head unit is phasing in and out. Sometimes 1/3 of it will be completely black, other times all of it. I have seen hundreds of online forums that this is a reoccurring issue. This is a safety hazard due to the fact the back up camera is inoperative at this state.

NHTSA ID

11637602

Incident

Nov 20, 2024

2019 Jeep Renegade Uconnect screen started displaying vertical lines on the screen and eventually goes black. Cannot use any of the screen controls or use the backup camera. I have seen owners of various year models on Reddit experiencing the same issues with no recourse from Jeep since they are out of warranty. Our only option is to buy an aftermarket head unit or pay Jeep over $1200 to replace it with something that will fail again

NHTSA ID

11636059

Incident

Oct 1, 2024

The screen has completely glitched out. It is unusable and I have researched and found this to be a very common issue. These are not old vehicles and this should be covered under a recall.

NHTSA ID

11633607

Incident

Dec 1, 2024

Burning thru oil, there are no leaks. I just bought the vehicle couple weeks ago

NHTSA ID

11630546

Incident

Dec 13, 2024