Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 52 NHTSA owner-reported complaints for the 2025 Jeep Wagoneer S. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 52 · page 1 of 3
The dash piece closest to the windshield is plastic and is very reflective, so it creates a reflection on the front windshield wiper of grid lines, causing obstructions in the visibility out the front windshield
This vehicle has experienced the same or substantially similar serious safety-related malfunction on three separate occasions. The vehicle becomes unable to engage gear or move and also will not shut down normally. The first incident occurred in XXX in a parking garage in [XXX]. The vehicle powered on but would not engage gear or move and would not shut down. Operation was eventually restored following an electrical reset involving the 12-volt battery. The second incident occurred on XXX, while the vehicle was in my driveway. The vehicle again would not properly engage gear or move and would not shut down normally. An electrical/high-voltage system reset was required before the vehicle became operational again. The third and most serious incident occurred on XXX, at approximately 8:00 p.m. on a highway shoulder near the RFK Bridge in [XXX]. After stopping on the shoulder, I attempted to leave but the vehicle again would not engage gear or move and would not shut down normally. I was therefore stranded on the side of a highway. Police responded and remained behind my vehicle because of the hazardous location while I attempted to restore operation. The vehicle eventually became operational again following an electrical reset. I am concerned that the vehicle can unexpectedly become immobilized and unable to engage Drive or Reverse and may also remain powered on and unable to shut down. Stellantis technical documentation for 2024-2025 Jeep Wagoneer S vehicles describes similar electronic park/pawl faults including DTCs P1E18-00, P1625-00 and [XXX]. I have requested that Stellantis investigate these conditions. The recurring nature of this defect, particularly the XXX incident requiring police assistance creates a serious safety concern. I am requesting that NHTSA document and investigate this recurring defect and determine whether other Jeep Wagoneer S vehicles have experienced the same condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When the vehicle is turned on, going into reverse the radio freezes. At which point you loose the HMI unit, camera and rear parking sensors. Reported multiple times to Jeep, who has failed to repair this issue.
Exiting interstate 10 at exit 31 in Mississippi on July 31 at 815 am eastbound, Braking did not stop the car and it went straight thru the interection and was a near miss collision with a southbound vehicle at the end of the exit ramp. Car enteted the intersection, as brakes totally failed
Since July 2025, this vehicle has suffered from severe, recurring electronic and software glitches that critically affect driveability and safe operation. While driving, multiple critical warnings display on the instrument cluster indicating that the airbags are inoperable. Following or during these warnings, the vehicle experiences sudden power/system disruptions, after which the windshield wipers activate automatically on their own, and the turn signals completely stop working. These compounding electrical faults pose a severe safety hazard. Despite manufacturer software recalls issued for instrument panel and electrical system failures (such as Stellantis/FCA Recall Campaign 39D / NHTSA ID 26V262), the software patches have failed to resolve these dangerous operational glitches, and the vehicle continues to malfunction unpredictably.
The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to me alone 3x. Jeep claims they have no fix for it yet they aren't recalling the vehicle which is reckless. Please make them accountable and keep our highways safe!
I leased a new 2025 Jeep Wagoneer S (electric) on 11/10/2025. Since taking delivery, the vehicle has repeatedly and unpredictably disabled critical driver-assistance and safety systems while in motion, and has on multiple occasions warned that it would shut down while driving. Specific safety-related incidents: On multiple occasions, the vehicle's forward collision warning, adaptive cruise control, lane assist, and Auto Hold have all intermittently and simultaneously disabled themselves while driving, with no warning and no ability to re-enable them except by fully powering the vehicle off and on, or disconnecting the 12V battery. This has occurred repeatedly since November 2025 and continues as of July 2026. On July 10, 2026, the instrument cluster displayed "Vehicle speed may be limited" and "Stop Safely, Vehicle Will Shut Off Soon" while I was driving. The vehicle's speed dropped to near zero. I was not near a charging station and the battery was not depleted. I performed a manual 12V battery disconnect myself to restore function and drove the vehicle home, rather than wait for a tow truck, because I was concerned about being stranded. On May 21, 2026, at 6,013 miles, the vehicle displayed a "Service Electric Vehicle System" warning and limited my speed to approximately 5 MPH while driving, with an estimated 205 miles of range remaining and the battery at 70%. I have also experienced at least two complete breakdowns while driving during evening rush-hour traffic (May and June 2026), requiring roadside recovery. The vehicle has been in for dealership service at least 7 times since delivery, with under 5,000 miles on it as of March 2026. One single repair (February 28 – May 27, 2026) kept the vehicle out of service for approximately 79 consecutive days. The selling dealer has confirmed it employs only one technician qualified to service electric vehicles. I have since obtained the vehicle's pre-delivery service history and found that the dealership performed
Bought car brand new had it two weeks and the tire kept loosing air. Had tire checked nothing wrong with tire had tire company come to house took tire off and rim was cracked Jeep would not pay for repair. Had to buy a new rim There is a current recall on Cherokee and gladiator with same issue
When driving the vehicle the on board screen randomly shuts down and restarts while in motion. During this process it changes all of the driving settings and turns off the automatic braking, and the vehicle accelerates with out touching the accelerator. This has happened numerous times and it has been to the dealership 4 times with out any changes.
I recently purchased this vehicle and had possession of it for only three days before it developed a serious braking-related issue. While driving, the ABS warning light illuminated, indicating that the anti-lock braking system required service. At the same time, the vehicle became noticeably more difficult to stop, requiring increased braking distance and significantly earlier brake application than normal. The failed component is currently at the dealership and is available for inspection. The illuminated ABS warning also disabled several advanced driver assistance features, including the collision avoidance and automatic emergency braking systems. As a result, important safety features designed to help prevent or mitigate collisions were unavailable while the warning lights were present. This malfunction created a significant safety risk to me, my passengers, and other motorists. On multiple occasions, the vehicle required substantially more distance to stop, increasing the risk of a rear-end collision, particularly if another driver stopped suddenly or cut in front of my vehicle. Because the collision avoidance and assisted braking systems were also disabled, there was no electronic backup available to help reduce the risk of an accident. The vehicle has been inspected by the selling dealership, where technicians confirmed the problem after the vehicle failed two separate diagnostic tests. The vehicle remains at the dealership awaiting replacement parts and repair. It has now been out of service longer than I have actually been able to drive it since purchasing it. The ABS warning light and related service messages appeared before the braking performance deteriorated. To the best of my knowledge, no crash or injuries occurred, but the defect significantly increased stopping distance and created an unsafe driving condition. Based on the dealer's diagnosis, the issue has been confirmed and is awaiting repair.
The vehicle's automatic emergency braking (AEB) / forward collision avoidance system activates without cause and brings the vehicle to a sudden, complete stop in the middle of an intersection. This has occurred on at least two occasions. In each instance I was making a left turn at a four-way intersection while an oncoming vehicle was also turning left — a common, non-conflicting turn geometry. The system falsely interpreted the opposing left-turning vehicle as an imminent frontal collision, displayed a "crash detected" message, and applied full braking, stopping my vehicle in live cross-traffic in the middle of the intersection. The first occurrence was on XXX, at the intersection of [XXX], while I was turning left from [XXX] [XXX]. The second occurrence was on XXX, at the intersection of [XXX], while turning left from [XXX] onto [XXX]. Both intersections are equipped with dual (two) opposing left-turn lanes, and in each case the false activation occurred as oncoming traffic in the opposing left-turn lanes was simultaneously turning left. This is a serious safety hazard. An unexpected, complete stop in the middle of an active intersection exposes the vehicle to being struck from behind by following traffic and to side-impact (T-bone) collisions from cross-traffic. The braking is abrupt and unanticipated, and no obstacle is actually present in the vehicle's path. No crash or injury has resulted to date. The defect has been reported to the selling/servicing dealer, Larry H. Miller Chrysler Dodge Jeep Ram 104th (Thornton, CO), and is the subject of an open Stellantis case, #XXX. The vehicle has been taken to the dealer for this concern. I am requesting that NHTSA investigate the forward collision avoidance / automatic emergency braking system on this vehicle and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Turned on car in garage and sounded like it was in gear but wouldn’t shift into any gear and all the warning lights in the dash came on. Had to be pulled out of garage by tow truck and towed to dealership where it has been since May 12.
It’s put me and my family at risk yes the problem is confirmed by mechanic every time when the problem occurs I get warnings to stop driving and turn off the car
Was driving on a side street when the following warnings appeared: "Stop Safely – Vehicle Will Shut Off Soon", "Service Electric Vehicle System" , Wrench warning light. Immediately attempted to pull to the side of the road. Once stopped, the vehicle completely froze and became inoperable. The vehicle had to be towed to Shaver Chrysler Dodge Jeep RAM in Thousand Oaks, California.The same safety-related failures are being reported not only in the Jeep Wagoneer S, but also in the Dodge Charger Daytona, which shares the same STLA Large EV platform/These warnings on the Wagoneer S and Charger EVs indicate a critical fault detected in the vehicle's high-voltage or 12-volt electrical system, frequently stemming from a software glitch, a loose 12V terminal, or communication errors between the battery control modules. . This suggests the issue may be a broader platform-level software or electrical defect rather than an isolated problem with our vehicle. This is now the third occurrence of the same issue within the past year. Stellantis has been unable to diagnose and permanently correct a known defect.
Vehicle would not go into gear when turned on. Vehicle would not turn off when attempted to turn off. Could not even open doors when attempting to get back in vehicle. I received notices to service the following: blind spot alert, electronic stability control, transmission, autopark, electric vehicle system. I received a notification that the vehicle was going 317 miles per hour. It is now in the shop for the 3rd time in 10 months for the same issues. This vehicle needs to be recalled as it is a hazard to the general public.
The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I immediately turned off the car and called the dealership. This happens without any warning at all, just when I am driving. This car is completely UNSAFE and unreliable. I needed to drive 188 miles on Saturday and when I picked the car up from the dealership the service manager told me NOT to take it on the trip, after being told the updates were completed. The issue has not been reliably reproduced, but the vehicle has been taken to the dealership twice for the same concern. After the most recent visit, the service manager advised me not to drive the vehicle due to safety concerns, indicating the issue may still be present and unresolved. The vehicle has been inspected by an authorized dealership on two separate occasions. It has not yet been inspected by the manufacturer directly, police, or insurance representatives. No warning lights, messages, or prior symptoms appeared before either incident. The loss of braking occurred suddenly and without any advance indication. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue, when the dealership connected a diagnostic device to the vehicle, it incorrectly registered the odometer reading as approximately 77,000 miles, while the actual mileage is approximately 4,801 miles. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue,
Vehicle: 2025 Jeep Wagoneer S Dealer: Larry H Miller Colorado Jeep, Aurora, CO DESCRIPTION OF PROBLEM: My 2025 Jeep Wagoneer S has exhibited recurring charging and electrical system failures since taking delivery. The vehicle is advertised by Jeep as supporting Level 3 (DC fast) charging, with an official specification of 5-80% charge in approximately 28 minutes. In practice, the vehicle has been unable to reliably charge on higher-power DC fast chargers, and has exhibited symptoms consistent with an electrical/charging system fault. This has been ongoing for several months since the car was obtained. SYMPTOMS OBSERVED: 1. Vehicle fails to charge properly when connected to higher-power (Level 3 / DC fast) chargers, producing charging error messages. 2. Vehicle intermittently will not turn on / power up until it is powered off and restarted. This is a no-start condition that has created stranding risk. 3. Vehicle infotainment screens intermittently fail to turn on. SERVICE HISTORY: Please see attached repair order. DEALER GUIDANCE: The dealership's engineering/service manager has verbally advised me not to use Level 3 / DC fast charging on this vehicle and stated they cannot guarantee Level 3 charging will work. SAFETY CONCERN: The intermittent no-start condition and unpredictable charging behavior create real-world safety risk, including the risk of being stranded without the ability to recharge adequately on longer trips where Level 2 charging (which takes multiple hours) is not practical. Level 2 charging at home requires approximately 6.8 hours for a 5-80% charge per Jeep’s own specifications; if Level 3 charging cannot be used, the vehicle’s practical usable range is significantly reduced.
In April 2025, I purchased a new vehicle from AutoNation Chrysler Jeep Dodge Ram North Richland Hills as a retirement gift to myself. After years of driving gas-powered vehicles, I decided to transition to an electric vehicle and purchased a Jeep Wagoneer S. While the vehicle is visually impressive, my ownership experience has been nothing short of a nightmare. Since the purchase, the vehicle has experienced ongoing and severe mechanical issues. It has spent more time at the dealership than in my garage. I have worked with multiple service departments and communicated with several representatives from Stellantis, repeatedly warning that this vehicle poses a serious safety risk and could result in injury or worse. The primary issue is extremely dangerous: the vehicle will unexpectedly surge forward with force and then abruptly lose all battery power. Despite being repaired approximately 8 to 10 times, the problem continues to recur. Multiple technicians, engineers, and even an investigator have attempted to diagnose and fix the issue, all without success. A few weeks ago, I experienced what I believe could have been a fatal incident. At approximately 5:15 a.m., while driving on the highway near the 121 and 635 merge in Grapevine, the vehicle failed completely. It was still dark, and traffic was moving at speeds exceeding 80 mph. My disabled vehicle was left blocking active lanes of traffic while other drivers swerved and honked to avoid me. Fearing for my life. This has happened so many times, but this time the failure could have been deadly. Following that incident, the vehicle was towed back to the dealership, where it has remained for approximately five weeks. Despite everything that has occurred, I was later contacted by a representative from Chrysler who offered $1,000 as a “goodwill” gesture for the whiplash I sustained during the incident. I made it clear that I was seeking a full buyback of the vehicle, including reimbursement of my investment. That re
1) Keyless entry/auto lock/unlock has been an issue since we leased the car, and it remains. CarPlay maps on the dashboard are not in sync with reality (even on the short ride home) often displaying the steering wheel icon and/or “0 m” directions that make no sense with the reality of where I was driving. After a brief stop on the way home, I turned the car on and the emergency brake initiated itself, as it so often has since we leased the car. This is made even worse by the fact that they turned off a collision safety feature to fix this issue, and it did not work or last even an hour of use.Battery regeneration levels unavailable” issues once again appear with all the dysfunction that comes along with it (this is another ongoing issue).This time the car also appeared to drive very “jumpy” even in “auto” mode. I noticed on the highway and on the streets. The accelerator petal appeared to be hypersensitive in a way that it was not before which feels dangerous.After another short outing. Creep Mode” that is supposed to maintain, did not. The screen got stuck on a weird parking screen we’d never seen.Then the screen went blank. We noticed the right fog light was out.The most alarming and critical dysfunction happened after we noticed cars following too closely.We tried to understand why when we got home and discovered the brake lights only illuminate when the car has come to a full stop, not when the regenerative braking is working (aka the car is slowing down). So as the car slows down, the brake lights do not illuminate, alerting other drivers that the car is slowing or stopping, which is critically dangerous! (HAVE PHOTOS OF ABOVE) 2) Several near-collisions have already occurred due to the brake light failure—on top of the other ongoing safety issues. 3) Provided photos to them, they are unable to resolve 4) Yes. [XXX] - [XXX] (office) [XXX] (email) [XXX] They say the car is safe when it is not - 9 different times 5) Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
I am not comfortable with this recall. Having a door fall off while driving is not acceptable. The dealer is totally overwhelmed. The earliest they can take the car in is in 3 weeks and then in the past it took them 1 month to look at the car. I am totally done with this car
The dealer can't take my car in for service for at least 3 weeks even though the vehicle is not safe to drive.
The vehicle has experienced two critical drivetrain failures. The first occurred in December 2025 at approximately 2,000 miles. The transmission failed, leaving the vehicle undriveable and requiring a tow. After repair, the vehicle was returned still displaying brake-system service warnings and had to go back to the dealer a second time. The second failure occurred on March 23, 2026 at 3,471 miles. The instrument cluster displayed 'Service Transmission' and 'Service Transmission - Set Park Brake to Prevent Rolling' with multiple red warning indicators. Battery was at 47%, confirming this is not a charge issue. The vehicle lost all drivetrain function without warning and could not be driven. This is a safety-critical defect - complete loss of propulsion and the inability to hold the vehicle in gear creates a risk of the vehicle rolling and a stranding hazard. The dealer has been unable to resolve the issue after three service visits. The problem has been confirmed and inspected by the authorized Stellantis dealer.
This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the hood latch failed and the vehicle immediately decelerated to approximately 20 mph, creating a dangerous situation in traffic. The vehicle again had to be towed. Incident 3: While pulling into my driveway, the vehicle displayed warning lights when shifted into reverse and went into transmission lock, rendering it immobile before losing power completely. In all three cases my wife and children were in the vehicle and were placed in unsafe situations. I am concerned this vehicle has serious safety defects.
The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System.
While driving our 2025 Jeep Wagoneer S EV, the electronic parking brake engages without driver input while the vehicle is in motion. The vehicle suddenly decelerates as if the parking brake has been applied. This occurs without any action from the driver and cannot be manually released. This is extremely dangerous because the parking brake is designed to be used when the vehicle is stationary. When it activates unexpectedly during normal driving it can cause sudden braking that could lead to a rear-end collision or loss of vehicle control.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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