2025 Jeep Wagoneer S Owner Complaints

The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to me alone 3x. Jeep claims they have no fix for it yet they aren't recalling the vehicle which is reckless. Please make them accountable and keep our highways safe!

NHTSA ID

11754488

Incident

Jul 6, 2026

I leased a new 2025 Jeep Wagoneer S (electric) on 11/10/2025. Since taking delivery, the vehicle has repeatedly and unpredictably disabled critical driver-assistance and safety systems while in motion, and has on multiple occasions warned that it would shut down while driving. Specific safety-related incidents: On multiple occasions, the vehicle's forward collision warning, adaptive cruise control, lane assist, and Auto Hold have all intermittently and simultaneously disabled themselves while driving, with no warning and no ability to re-enable them except by fully powering the vehicle off and on, or disconnecting the 12V battery. This has occurred repeatedly since November 2025 and continues as of July 2026. On July 10, 2026, the instrument cluster displayed "Vehicle speed may be limited" and "Stop Safely, Vehicle Will Shut Off Soon" while I was driving. The vehicle's speed dropped to near zero. I was not near a charging station and the battery was not depleted. I performed a manual 12V battery disconnect myself to restore function and drove the vehicle home, rather than wait for a tow truck, because I was concerned about being stranded. On May 21, 2026, at 6,013 miles, the vehicle displayed a "Service Electric Vehicle System" warning and limited my speed to approximately 5 MPH while driving, with an estimated 205 miles of range remaining and the battery at 70%. I have also experienced at least two complete breakdowns while driving during evening rush-hour traffic (May and June 2026), requiring roadside recovery. The vehicle has been in for dealership service at least 7 times since delivery, with under 5,000 miles on it as of March 2026. One single repair (February 28 – May 27, 2026) kept the vehicle out of service for approximately 79 consecutive days. The selling dealer has confirmed it employs only one technician qualified to service electric vehicles. I have since obtained the vehicle's pre-delivery service history and found that the dealership performed

NHTSA ID

11754010

Incident

Nov 10, 2025

Bought car brand new had it two weeks and the tire kept loosing air. Had tire checked nothing wrong with tire had tire company come to house took tire off and rim was cracked Jeep would not pay for repair. Had to buy a new rim There is a current recall on Cherokee and gladiator with same issue

NHTSA ID

11753872

Incident

Jul 3, 2026

When driving the vehicle the on board screen randomly shuts down and restarts while in motion. During this process it changes all of the driving settings and turns off the automatic braking, and the vehicle accelerates with out touching the accelerator. This has happened numerous times and it has been to the dealership 4 times with out any changes.

NHTSA ID

11752779

Incident

Jul 24, 2026

I recently purchased this vehicle and had possession of it for only three days before it developed a serious braking-related issue. While driving, the ABS warning light illuminated, indicating that the anti-lock braking system required service. At the same time, the vehicle became noticeably more difficult to stop, requiring increased braking distance and significantly earlier brake application than normal. The failed component is currently at the dealership and is available for inspection. The illuminated ABS warning also disabled several advanced driver assistance features, including the collision avoidance and automatic emergency braking systems. As a result, important safety features designed to help prevent or mitigate collisions were unavailable while the warning lights were present. This malfunction created a significant safety risk to me, my passengers, and other motorists. On multiple occasions, the vehicle required substantially more distance to stop, increasing the risk of a rear-end collision, particularly if another driver stopped suddenly or cut in front of my vehicle. Because the collision avoidance and assisted braking systems were also disabled, there was no electronic backup available to help reduce the risk of an accident. The vehicle has been inspected by the selling dealership, where technicians confirmed the problem after the vehicle failed two separate diagnostic tests. The vehicle remains at the dealership awaiting replacement parts and repair. It has now been out of service longer than I have actually been able to drive it since purchasing it. The ABS warning light and related service messages appeared before the braking performance deteriorated. To the best of my knowledge, no crash or injuries occurred, but the defect significantly increased stopping distance and created an unsafe driving condition. Based on the dealer's diagnosis, the issue has been confirmed and is awaiting repair.

NHTSA ID

11747103

Incident

Jun 8, 2026

The vehicle's automatic emergency braking (AEB) / forward collision avoidance system activates without cause and brings the vehicle to a sudden, complete stop in the middle of an intersection. This has occurred on at least two occasions. In each instance I was making a left turn at a four-way intersection while an oncoming vehicle was also turning left — a common, non-conflicting turn geometry. The system falsely interpreted the opposing left-turning vehicle as an imminent frontal collision, displayed a "crash detected" message, and applied full braking, stopping my vehicle in live cross-traffic in the middle of the intersection. The first occurrence was on XXX, at the intersection of [XXX], while I was turning left from [XXX] [XXX]. The second occurrence was on XXX, at the intersection of [XXX], while turning left from [XXX] onto [XXX]. Both intersections are equipped with dual (two) opposing left-turn lanes, and in each case the false activation occurred as oncoming traffic in the opposing left-turn lanes was simultaneously turning left. This is a serious safety hazard. An unexpected, complete stop in the middle of an active intersection exposes the vehicle to being struck from behind by following traffic and to side-impact (T-bone) collisions from cross-traffic. The braking is abrupt and unanticipated, and no obstacle is actually present in the vehicle's path. No crash or injury has resulted to date. The defect has been reported to the selling/servicing dealer, Larry H. Miller Chrysler Dodge Jeep Ram 104th (Thornton, CO), and is the subject of an open Stellantis case, #XXX. The vehicle has been taken to the dealer for this concern. I am requesting that NHTSA investigate the forward collision avoidance / automatic emergency braking system on this vehicle and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11746806

Incident

Jun 20, 2026

Turned on car in garage and sounded like it was in gear but wouldn’t shift into any gear and all the warning lights in the dash came on. Had to be pulled out of garage by tow truck and towed to dealership where it has been since May 12.

NHTSA ID

11743624

Incident

May 12, 2026

It’s put me and my family at risk yes the problem is confirmed by mechanic every time when the problem occurs I get warnings to stop driving and turn off the car

NHTSA ID

11742675

Incident

Aug 15, 2025

Was driving on a side street when the following warnings appeared: "Stop Safely – Vehicle Will Shut Off Soon", "Service Electric Vehicle System" , Wrench warning light. Immediately attempted to pull to the side of the road. Once stopped, the vehicle completely froze and became inoperable. The vehicle had to be towed to Shaver Chrysler Dodge Jeep RAM in Thousand Oaks, California.The same safety-related failures are being reported not only in the Jeep Wagoneer S, but also in the Dodge Charger Daytona, which shares the same STLA Large EV platform/These warnings on the Wagoneer S and Charger EVs indicate a critical fault detected in the vehicle's high-voltage or 12-volt electrical system, frequently stemming from a software glitch, a loose 12V terminal, or communication errors between the battery control modules. . This suggests the issue may be a broader platform-level software or electrical defect rather than an isolated problem with our vehicle. This is now the third occurrence of the same issue within the past year. Stellantis has been unable to diagnose and permanently correct a known defect.

NHTSA ID

11741115

Incident

May 27, 2026

Vehicle would not go into gear when turned on. Vehicle would not turn off when attempted to turn off. Could not even open doors when attempting to get back in vehicle. I received notices to service the following: blind spot alert, electronic stability control, transmission, autopark, electric vehicle system. I received a notification that the vehicle was going 317 miles per hour. It is now in the shop for the 3rd time in 10 months for the same issues. This vehicle needs to be recalled as it is a hazard to the general public.

NHTSA ID

11734607

Incident

Apr 25, 2026

The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I immediately turned off the car and called the dealership. This happens without any warning at all, just when I am driving. This car is completely UNSAFE and unreliable. I needed to drive 188 miles on Saturday and when I picked the car up from the dealership the service manager told me NOT to take it on the trip, after being told the updates were completed. The issue has not been reliably reproduced, but the vehicle has been taken to the dealership twice for the same concern. After the most recent visit, the service manager advised me not to drive the vehicle due to safety concerns, indicating the issue may still be present and unresolved. The vehicle has been inspected by an authorized dealership on two separate occasions. It has not yet been inspected by the manufacturer directly, police, or insurance representatives. No warning lights, messages, or prior symptoms appeared before either incident. The loss of braking occurred suddenly and without any advance indication. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue, when the dealership connected a diagnostic device to the vehicle, it incorrectly registered the odometer reading as approximately 77,000 miles, while the actual mileage is approximately 4,801 miles. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue,

NHTSA ID

11732565

Incident

Apr 17, 2026

Vehicle: 2025 Jeep Wagoneer S Dealer: Larry H Miller Colorado Jeep, Aurora, CO DESCRIPTION OF PROBLEM: My 2025 Jeep Wagoneer S has exhibited recurring charging and electrical system failures since taking delivery. The vehicle is advertised by Jeep as supporting Level 3 (DC fast) charging, with an official specification of 5-80% charge in approximately 28 minutes. In practice, the vehicle has been unable to reliably charge on higher-power DC fast chargers, and has exhibited symptoms consistent with an electrical/charging system fault. This has been ongoing for several months since the car was obtained. SYMPTOMS OBSERVED: 1. Vehicle fails to charge properly when connected to higher-power (Level 3 / DC fast) chargers, producing charging error messages. 2. Vehicle intermittently will not turn on / power up until it is powered off and restarted. This is a no-start condition that has created stranding risk. 3. Vehicle infotainment screens intermittently fail to turn on. SERVICE HISTORY: Please see attached repair order. DEALER GUIDANCE: The dealership's engineering/service manager has verbally advised me not to use Level 3 / DC fast charging on this vehicle and stated they cannot guarantee Level 3 charging will work. SAFETY CONCERN: The intermittent no-start condition and unpredictable charging behavior create real-world safety risk, including the risk of being stranded without the ability to recharge adequately on longer trips where Level 2 charging (which takes multiple hours) is not practical. Level 2 charging at home requires approximately 6.8 hours for a 5-80% charge per Jeep’s own specifications; if Level 3 charging cannot be used, the vehicle’s practical usable range is significantly reduced.

NHTSA ID

11732215

Incident

Jul 7, 2025

In April 2025, I purchased a new vehicle from AutoNation Chrysler Jeep Dodge Ram North Richland Hills as a retirement gift to myself. After years of driving gas-powered vehicles, I decided to transition to an electric vehicle and purchased a Jeep Wagoneer S. While the vehicle is visually impressive, my ownership experience has been nothing short of a nightmare. Since the purchase, the vehicle has experienced ongoing and severe mechanical issues. It has spent more time at the dealership than in my garage. I have worked with multiple service departments and communicated with several representatives from Stellantis, repeatedly warning that this vehicle poses a serious safety risk and could result in injury or worse. The primary issue is extremely dangerous: the vehicle will unexpectedly surge forward with force and then abruptly lose all battery power. Despite being repaired approximately 8 to 10 times, the problem continues to recur. Multiple technicians, engineers, and even an investigator have attempted to diagnose and fix the issue, all without success. A few weeks ago, I experienced what I believe could have been a fatal incident. At approximately 5:15 a.m., while driving on the highway near the 121 and 635 merge in Grapevine, the vehicle failed completely. It was still dark, and traffic was moving at speeds exceeding 80 mph. My disabled vehicle was left blocking active lanes of traffic while other drivers swerved and honked to avoid me. Fearing for my life. This has happened so many times, but this time the failure could have been deadly. Following that incident, the vehicle was towed back to the dealership, where it has remained for approximately five weeks. Despite everything that has occurred, I was later contacted by a representative from Chrysler who offered $1,000 as a “goodwill” gesture for the whiplash I sustained during the incident. I made it clear that I was seeking a full buyback of the vehicle, including reimbursement of my investment. That re

NHTSA ID

11730476

Incident

Mar 2, 2026

1) Keyless entry/auto lock/unlock has been an issue since we leased the car, and it remains. CarPlay maps on the dashboard are not in sync with reality (even on the short ride home) often displaying the steering wheel icon and/or “0 m” directions that make no sense with the reality of where I was driving. After a brief stop on the way home, I turned the car on and the emergency brake initiated itself, as it so often has since we leased the car. This is made even worse by the fact that they turned off a collision safety feature to fix this issue, and it did not work or last even an hour of use.Battery regeneration levels unavailable” issues once again appear with all the dysfunction that comes along with it (this is another ongoing issue).This time the car also appeared to drive very “jumpy” even in “auto” mode. I noticed on the highway and on the streets. The accelerator petal appeared to be hypersensitive in a way that it was not before which feels dangerous.After another short outing. Creep Mode” that is supposed to maintain, did not. The screen got stuck on a weird parking screen we’d never seen.Then the screen went blank. We noticed the right fog light was out.The most alarming and critical dysfunction happened after we noticed cars following too closely.We tried to understand why when we got home and discovered the brake lights only illuminate when the car has come to a full stop, not when the regenerative braking is working (aka the car is slowing down). So as the car slows down, the brake lights do not illuminate, alerting other drivers that the car is slowing or stopping, which is critically dangerous! (HAVE PHOTOS OF ABOVE) 2) Several near-collisions have already occurred due to the brake light failure—on top of the other ongoing safety issues. 3) Provided photos to them, they are unable to resolve 4) Yes. [XXX] - [XXX] (office) [XXX] (email) [XXX] They say the car is safe when it is not - 9 different times 5) Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

NHTSA ID

11728978

Incident

Feb 3, 2026

I am not comfortable with this recall. Having a door fall off while driving is not acceptable. The dealer is totally overwhelmed. The earliest they can take the car in is in 3 weeks and then in the past it took them 1 month to look at the car. I am totally done with this car

NHTSA ID

11727883

Incident

Mar 25, 2026

The dealer can't take my car in for service for at least 3 weeks even though the vehicle is not safe to drive.

NHTSA ID

11727882

Incident

Mar 25, 2026

The vehicle has experienced two critical drivetrain failures. The first occurred in December 2025 at approximately 2,000 miles. The transmission failed, leaving the vehicle undriveable and requiring a tow. After repair, the vehicle was returned still displaying brake-system service warnings and had to go back to the dealer a second time. The second failure occurred on March 23, 2026 at 3,471 miles. The instrument cluster displayed 'Service Transmission' and 'Service Transmission - Set Park Brake to Prevent Rolling' with multiple red warning indicators. Battery was at 47%, confirming this is not a charge issue. The vehicle lost all drivetrain function without warning and could not be driven. This is a safety-critical defect - complete loss of propulsion and the inability to hold the vehicle in gear creates a risk of the vehicle rolling and a stranding hazard. The dealer has been unable to resolve the issue after three service visits. The problem has been confirmed and inspected by the authorized Stellantis dealer.

NHTSA ID

11726662

Incident

Mar 23, 2026

This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the hood latch failed and the vehicle immediately decelerated to approximately 20 mph, creating a dangerous situation in traffic. The vehicle again had to be towed. Incident 3: While pulling into my driveway, the vehicle displayed warning lights when shifted into reverse and went into transmission lock, rendering it immobile before losing power completely. In all three cases my wife and children were in the vehicle and were placed in unsafe situations. I am concerned this vehicle has serious safety defects.

NHTSA ID

11724069

Incident

Oct 23, 2025

The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System.

NHTSA ID

11723994

Incident

Mar 12, 2026

While driving our 2025 Jeep Wagoneer S EV, the electronic parking brake engages without driver input while the vehicle is in motion. The vehicle suddenly decelerates as if the parking brake has been applied. This occurs without any action from the driver and cannot be manually released. This is extremely dangerous because the parking brake is designed to be used when the vehicle is stationary. When it activates unexpectedly during normal driving it can cause sudden braking that could lead to a rear-end collision or loss of vehicle control.

NHTSA ID

11723615

Incident

Feb 27, 2026

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving approximately 25 MPH, the vehicle failed to accelerate and stalled. An unknown service warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle and the vehicle was able to be restarted. On another occasion, while the vehicle was parked at the residence, the vehicle lost power, and the contact was locked inside the vehicle and was unable to open the doors. The vehicle was towed to a dealer, where it was diagnosed and it was determined that a software update was needed. The software update was completed; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

NHTSA ID

11723266

Incident

Jul 16, 2025

Mileage

1,000 mi

This is a brand new 2025 Wagoneer S Launch edition. On one occasion the vehicle lost all electric power while being driven. No electronic component worked on the vehicle including hazards. Had to leave the vehicle wear it died on the middle of the road. Was towed for repairs and remained int he shop for 28 days. I was told the delay in repair was due to a specialist from Stellantis being required. Vehicle again stalled about 2 weeks later while merging onto the freeway. This was during rush hour. The top speed the vehicle could reach was 8mph. While braking the vehicle would lurch forward. I had the vehicle towed again for service where it remained in the shop for 30 days. These are not safe vehicles to operate.

NHTSA ID

11720283

Incident

Oct 30, 2025

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled. While driving approximately 10 - 40 MPH on two separate occasions, the failure reoccurred. The contact stated that the roof was vibrating. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure reoccurred. The vehicle was scheduled to be taken back to the same dealer for a specialist to diagnose the vehicle. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

NHTSA ID

11716634

Incident

Jul 9, 2025

The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, the vehicle entered a reduced power or “limp mode” condition and would not accelerate when the accelerator pedal was pressed. When the accelerator pedal was released, the vehicle accelerated unexpectedly and rapidly. Warning indicators related to electronic stability control and the high-voltage system were present. Diagnostic information later indicated loss of communication with the high-voltage battery systems. The vehicle behavior was unpredictable and felt unsafe. This occurred after the vehicle had been driven and was not limited to startup. Given that this issue has occurred more than once, including previously when my children were present, I no longer feel safe driving this vehicle.

NHTSA ID

11712878

Incident

Jan 20, 2026

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started to accelerate again thinking maybe something I did was wrong- but ‘felt that the car was off’. I tried to go forward again and the car wouldn’t really move, it was very slow to accelerate and then accelerated really fast and I got scared and the breaks were not responsive. The car was very slow to stop- I had to slam on the breaks again in the parking lot. At this point, I was very shaken up and so was my child asking if the car was safe. The shifting wheel was very hot. It wasn’t a sunny day and none of the other parts of the car was hot. At this point I was concerned about the electrical workings of the car and slowly drove back home which was just across Main street and across Channel. I then called Jeep and reported the problem. I also looked online to see if anyone had a similar experience and found a woman had a similar experience on 9/8/25. Road side assistance towed car to dealership. On 1/10/26 the same thing happened. Was backing out of driveway to do errands. Car slow to move when pushing accelerator pedal. Then accelerates very fast without much pressure on accelerator. Very slow to break had to slam on breaks to stop. In reverse, car started rolling forward first. Put back on charger and it seemed to reset everything and car worked normally. Afraid to I drive u less absolutely necessary due to inability to control car when it does this. Jeep contacted both times. Taken in for service first time- found nothing wrong and couldn’t reproduce. Out of town shortly after second time- car sat parked. Plan to take in 1/20/26.

NHTSA ID

11711997

Incident

Oct 14, 2025