Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Nov 21, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 401 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
18
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
19
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1997 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 46, in the owner's own words
TL* THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 97V080000 (AIR BAGS). THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GANLEY VILLAGE CHRYSLER DODGE JEEP RAM FIAT (2115 MENTOR AVE, PAINESVILLE, OH 44077, (440) 354-4358) WHERE IT WAS DIAGNOSED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11281599
Incident
Nov 5, 2019
Mileage
196,000 mi
Airbags
Filed Jan 18, 2018
BOUGHT A JEEP WRANGLER AND FOUND TWO OUTSTANDING RECALLS #97V-808 AND 974-194.THE LATER ONE THEY FOUND PARTS FOR . THE AIRBAG MODULE THEY SAY THE PART IS DISCONTINUED AND THEY CAN'T ADDRESS THE RECALL DUE TO PART UNAVAILABLE. MOPAR SAYS THERE ARE PARTS AVAILABLE ??
NHTSA ID
11063569
Incident
Jan 18, 2018
Mileage
139,728 mi
Airbags
Filed Aug 14, 2017
TL* THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPOT AND TURNING THE STEERING WHEEL TO THE LEFT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V046000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT PART OF THE RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ID
11015127
Incident
Aug 11, 2017
Mileage
105,000 mi
Airbags
Filed Dec 4, 2014
1997 JEEP WRANGLER CONSUMER IS ASKING FOR HELP WITH A RECALL ON CLOCKSPRING ASSEMBLY. VIN IS NOT LISTED ON RECALL BUT SAME PROBLEM EXIST *CN
NHTSA ID
10654395
Incident
Dec 1, 2014
Airbags
Filed Aug 8, 2013
TL* THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT STATED THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED AND THE HORN WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 98V046000 (AIR BAGS: FRONTAL). THE APPROXIMATE FAILURE MILEAGE WAS 97,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 107,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10534216
Incident
Mar 19, 2008
Mileage
97,000 mi
Airbags
Filed Sep 10, 2012
TL* THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG CLOCK SPRING WIRING HARNESS COULD BREAK WHEN TURNED TO THE 'FULL LOCK' TURN POSITION. THE AIR BAG WARNING LIGHT ILLUMINATE AND CAUSE THE HORN TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE VEHICLE WAS DANGEROUS TO DRIVE AND THE AIR BAG WOULD NOT DEPLOY IN CASE OF A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 98V046000 (AIR BAGS: FRONTAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. UPDATED 9/25/12 *CN UPDATED 10/09/12
NHTSA ID
10474483
Incident
Aug 28, 2012
Mileage
68,000 mi
AirbagsElectrical
Filed Aug 9, 2011
HORN DOESN'T WORK AND AIRBAG LIGHT IS ON. SHOWING THAT THE AIRBAGS WERE INOPERABLE AS WELL. *TR
NHTSA ID
10418187
Incident
Aug 1, 2010
Mileage
129,295 mi
Airbags
Filed Jul 17, 2009
TL*THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS ILLUMINATED AND THE HORN WAS INOPERATIVE. THE ISSUE WAS CAUSED BY THE STEERING COLUMN CLOCK SPRING. THE DEALER DIAGNOSED THE FAILURE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE COST OF $385. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS; THEREFORE, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS 79,194 AND FAILURE MILEAGE WAS 79,077.
NHTSA ID
10277164
Incident
Jun 28, 2009
Mileage
79,077 mi
Airbags
Filed Sep 8, 2008
TL*THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. WEEKS LATER, HE NOTICED THAT THE HORN WAS INOPERATIVE. THE DEALER STATED THAT HIS VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 98V046000 (AIR BAGS:FRONTAL) IN 1999; THEREFORE, THE CONTACT HAD TO ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 99,000. UPDATED 10/03/08 *BF THE VEHICLE WAS REPAIRED AT NO CHAARGE. UPDATED 10/06/08. *JB
NHTSA ID
10241313
Incident
Jun 15, 2008
Mileage
99,000 mi
Airbags
Filed Oct 4, 2005
DT: THE AIRBAG LIGHT ILLUMINATED, AND THE CONSUMER ASSUMED THAT THE AIRBAG WAS NOT WORKING. THE CONSUMER FOUND RECALL INFORMATION PERTAINING TO A SIMILAR ISSUE INVOLVING THE AIRBAG; NHTSA RECALL 98V046000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. THE VEHICLE HAS NOT BEEN TO A DEALER FOR REPAIRS. NO CORRECTIONS HAVE BEEN MADE. THE CONSUMER TALKED WITH A DEALER WHO SAID HE WOULD NEED THE CLOCKSPRING REPLACED, BUT NO REPAIRS AT THIS TIME. THERE WERE NO PREVIOUS PROBLEMS OR INCIDENTS. *SC . *AK
NHTSA ID
10138549
Incident
Sep 30, 2005
Mileage
110,000 mi
Airbags
Filed Feb 23, 2005
THE CONSUMER WAS HAVING THE SAME PROBLEMS AS RECALL#98V046000 REGARDING THE CLOCKSPRING; THE HORN FAILED. THE DEALERSHIP WOULD NOT REPAIR FREE OF CHARGE, BECAUSE THE VIN WAS NOT INCLUDED IN THE RECALL. PLEASE PROVIDE MORE INFORMATION. *JB
NHTSA ID
10112941
Incident
Aug 25, 2004
Mileage
89,000 mi
Airbags
Filed Apr 22, 2004
I AM THE ORIGINAL OWNER OF A 1997 JEEP WRANGLER, VIN 1J4FY19S2VP52606. RECENTLY, I TURNED THE STEERING WHEEL FULLY IN ONE DIRECTION (I DON'T RECALL IF IT WAS CLOCKWISE OR COUNTERCLOCKWISE), AND HEARD A SNAP SOMEWHERE IN THE STEERING WHEEL OR STEERING COLUMN. THE AIRBAG WARNING LIGHT CAME ON (AND HAS BEEN ON EVER SINCE), AND THE HORN NO LONGER WORKS. *AK I CONTACTED CHRYSLER, AND WAS TOLD THAT MY PARTICULAR VEHICLE IS NOT INVOLVED IN ANY OF THE AIRBAG RECALLS FOR THE '97 WRANGLER. HOWEVER, IT SEEMS A BIT OF A COINCIDENCE THAT THE SYMPTOMS DESCRIBED ABOVE MATCH THOSE DESCRIBED FOR THE '97 WRANGLER NHTSA CAMPAIGN ID NUMBER 98V046000 - "DRIVER'S SIDE AIR BAG CLOCK SPRING WIRING HARNESS CAN BREAK WHEN TURNED TO THE FULL LOCK TURN POSITION" *** RECALL NOTICE - "A BROKEN CLOCKSPRING WILL ALSO CAUSE THE HORN TO BECOME INOPERATIVE. THE AIRBAG WARNING LIGHT WILL STAY ON IF THE CLOCKSPRING BREAKS." THE PARTS ARE CURRENTLY STILL AVAILABLE, BUT I HESITATE WAITING VERY LONG BEFORE HAVING THIS BROKEN PART REPLACED. *AK
NHTSA ID
10067698
Incident
Apr 17, 2004
Mileage
69,900 mi
Airbags
Filed Apr 22, 2002
AIR BAG SENSOR LIGHT REMAINS ON WHILE DRIVING, DEALER AND MANUFACTURER WERE NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8008256
Incident
Feb 19, 2002
Airbags
Filed Apr 10, 2002
WHILE DRIVING AIR BAG LIGHT ILLUMINATED, TOOK VEHICLE TO DEALER, AND MECHANIC STATED CLOCK SPRING NEEDED TO BE REPLACED. ALSO, ADVISED CONSUMER THERE WAS A RECALL98V046000; HOWEVER, THIS VEHICLE DOES NOT FALL UNDER RECALL DUE TO VIN. *AK
NHTSA ID
8007222
AirbagsElectrical
Filed Dec 14, 2001
WHILE DRIVING VEHICL CLOCK SPRIING BROKE, AND HORN MALFUNCTIONED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ID
8000735
AirbagsSeat belts
Filed Aug 15, 2001
Crash reported1 injury reported
VEHICLE WAS DRIVEN DIRECTLY INTO A SMALL CONCRETE POST. BUMBER WAS FORCED BACK CAUSING ENGINE AND FRAME DAMAGE. DRIVER HEAD STRUCK WINDSHIELD OF VEHICLE. DRIVER (COMPLAINANT) WAS OPERATING VEHICLE IN A PARKING LOT AND HAD NOT PLACED SEAT BELT ON AT TIME OF CRASH. FACE WENT INTO WINDSHIELD BREAKING WINDSHIELD AND COMPL. NOSE. IT WAS OPINION OF POLICE, DEALERSHIP PERSONNEL, AND OTHERS THAT THE AIRBAG SHOULD HAVE DEPLOYED WITH SUCH A SEVERE FRONT END CRASH. DAIMLERCHRYSLER WAS WRITTEN TO AND A SUBJECT MET COMP AT DEALERSHIP AND TOOK COMPUTER READINGS OF VEHICLE. NO ANALYSIS WAS GIVEN TO COMPL EXCEPT FOR WRITTEN CORRESPONDANCE FROM DAIMLER CHRYSLER (A.L. GILBERT -SPECIAL INVESTIGATOR) THAT THE VEHICLE DID NOT STRIKE THE APPROPRIATE "CRUSH" AND "CRUNCH" ZONES TO OPERATE AIRBAG. WE CANNOT BELIEVE THAT A FRONT END IMPACT INTO A POLE WITH 8000 DAMAGE AND THE DRIVERS FACE HITTING AND BREAKING THE WINDSHIELD IS NOT ENOUGH OF AN IMPACT TO CAUSE THE AIRBAG TO DEPLOY. WE HAVE WRITTEN DAIMLERCHRYSLER TWICE ASKING FOR THE READINGS FROM THE COMPUTER AND NO ONE WILL RESPOND. WE ALSO STILL DO NOT KNOW IF THE AIRBAG WILL DEPLOY IF ANOTHER ACCIDENT OCCURS WITH THE FRONT END. WE WOULD ALSO BE INTERESTED IN OTHER JEEP OWNERS WITH SIMILAR EXPERIENCES AS TO HOPE AND REMEDY A POSSIBLE FATAL ACCIDENT BECAUSE OF THE AIRBAG NOT DEPLOYING ON JEEP PRODUCTS. *AK
NHTSA ID
750531
Incident
Oct 17, 2000
AirbagsSeat belts
Filed Jun 19, 2001
Crash reported1 injury reported
WHTILE DRIVING OVER AN OVERPASS A VEHICLE MADE A LEFT HAND TURN IN FRONT OF CONSUMER CAUSING A COLLISION, AIR BAGS DID NOT DEPLOY AND THE SHOULDER STRAP DID NOT HOLD, VEHICLE WAS TOTALED AND TWO PEOPLE WERE INJURED. *SLC
NHTSA ID
890659
Incident
Jun 15, 2001
Airbags
Filed May 3, 2000
INTERMITTENTLY, AIR BAG WARNING LIGHT FLASHED ON AND OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP. OWNER WAS TOLD THAT CLOCK SPRING WOULD NEED TO BE REPLACED. OWNER WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL # 98V046000, AND COULD NOT BE REPAIRED FREE OF CHARGE. RECALL CAMPAIGN WAS FOR THE SAME PROBLEM, BUT DID NOT INCLUDE THIS VEHICLE DUE TO VIN. *AK *ML
NHTSA ID
861341
Incident
Apr 25, 2000
AirbagsSteering
Filed Feb 8, 2000
Crash reported
VEHICLE SLID ON ICE/ LOST CONTROL, AND HIT A BOULDER HEAD-ON. THEN ROLLED OVER. DUAL AIRBAGS DID NOT DEPLOY WHICH COULD HAVE CAUSED INJURIES. *AK
NHTSA ID
856548
Incident
Dec 24, 1999
Airbags
Filed Dec 9, 1999
Crash reported
WHILE DRIVING ABOUT 56 MPH HE THER WAS A FRONTAL CRASH AND VEHICLE WENT IN INTO A WALL, AND NEITHER AIR BAG DEPLOYED. *AK
NHTSA ID
853935
Incident
Dec 4, 1999
AirbagsSteering
Filed Aug 17, 1999
Crash reported1 injury reported
WHILE DRIVING AT 35 MPH ON THE HIGHWAY THIS VEHICLE SWERVED AND LOST CONTROL, WENT INTO A DITCH FRONT FIRST AND FLIPPED OVER. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE HAS BEEN DECLARED TOTALED. DEALER HAS NOT BEEN CONTACTED. *AK
NHTSA ID
845170
AirbagsPowertrain (other)Transmission+1 more
Filed Jun 16, 1999
1 injury reported
WHIKE DRIVING AT 65MPH ON INTERSTATE TRANSFER CASE CAME APART AND FRONT DRIVESHAFT FELL OUT. WHEN THIS HAPPENED THE AIRBAGS DEPLOYED,WINDSHIELD WIPERS CAME ON, WASHER SQUIRTED, DASH LIGHTS CAME ON. THE PASSENGER AIR BAG BUSTED THE WINDSHIELD, AND THE FACE OF THE PASSENGER. HER JAW IS BROKEN IN THREE PLACES AND HER FOUR UPPER TEETH WERE REMOVED FROM THEIR SOCKETS. SHE REQUIRED EXTENSIVE RECONSTRUCTIVE SURGERY, AND IS STILL IN THE HOSPITAL. NOOTHERS OBJECTS OR VEHICLES WERE INVOLVED. THE DRIVER BEAT THE AIRBAG DOWN AND SAFELY PARKED THE CAR IN THE MEDIAN. WHY DID AIRBAGS DEPLOY AND WITH SUCH FORCE? *AK
NHTSA ID
707609
Incident
Jun 13, 1999
AirbagsFuel system
Filed Apr 23, 1999
Crash reported
CONTACTED CHRYSLER CONCERNING MY PROBLEMS, AND THEY STATED THAT THEY CANNOT DO ANYTHING FOR ME. WHEN I CALLED ABOUT MY AIRBAGS THE FIRST TIME, I WAS TOLD I WOULD BE SENT ARBITRATION PAPERWORK AND NEVER WAS. WHEN I CALLED BACK, I WAS TOLD THAT AN INSPECTOR SHOULD HAVE GONE OUT TO LOOK AT MY CAR BEFORE IT WAS REPAIRED AND THAT IT WAS "TOO LATE NOW" TO DO ANYTHING. I WAS NEVER TOLD THAT AN INSPECTOR OR ANYONE ELSE COULD BE INVOLVED WHEN I FIRST CONTACTED CHRYSLER. I AM FURIOUS AND FRUSTRATED AND NEED HELP WITH THIS SERIOUS ISSUE. *AK
NHTSA ID
705915
AirbagsInterior & seats
Filed Apr 2, 1999
AT 9773 MILES AIR BAG LIGHT CAME ON AND ALL GAUGES INCLUDING SPEEDOMETER AND TACHOMETER SHOWED ZERO. WHEN VEHICLE HITS BUMP WHILE DRIVING, GAGUES COME BACK ONLY TO EVENTUALLY READ ZERO AGAIN. ONGOING PROBLEM SINCE JULY 1998 AND DEALER CANNOT FIX PROBLEM. BEEN TO DEALER 8 TIMES SINCE INITIAL PROBLEM, AND STILL HAVE SAME PROBLEM AS OF APRIL 1999. NEED SOME ASSISTANCE FOR THIS PROBLEM SINCE DEALER IS NO HELP AT ALL. EVERYTIME THEY FIX PROBLEM, HAPPENS A COUPLE OF MONTHS LATER AGAIN. *AK
NHTSA ID
705213
AirbagsFuel systemVisibility
Filed Mar 2, 1999
FUEL PUMP FAILED.
NHTSA ID
544224
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own