Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Sep 23, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2004 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
Shown in the owner’s own words, exactly as filed
Electrical
Filed Sep 23, 2020
Fire reported
DRIVING WHILE DARK, HAD SMOKE SMELL FROM INSIDE CAB. DRIVING IN DAYLIGHT LATER, AND SAW SMOKE COMING FROM BEHIND STEERING COLOMN. SMOKE GOT MUCH WORSE, ENDANGERED DRIVING, AND COLUMN STARTED TO GET HOT. PULLED OVER, AND NOTICED THE FOG LIGHTS WERE STILL ON DESPITE THE SWITCH, AND KEY BEING OFF. PULLED THE FUSE, AND RELAY, THEN PROBLEM STOPPED. I REMOVED THE TURN SIGNAL SWITCH ASSEMBLY, WHICH ALSO HOUSES THE HEAD LIGHTS AND FOG LIGHT SWITCHES, AND FOUND THE CONNECTOR OVERHEATED, AND SHORTED INTERNALLY. WHILE WAITING FOR A REPLACEMENT SWITCH, THE TURN SIGNALS AND FLASHERS QUIT WORKING. I TRIED A NEW FLASHER RELAY, BUT CAN ONLY ASSUME THE CONNECTOR IS THE MAIN FAULT, AS IT WAS PARTIALLY MELTED AND NOW BRITTLE FROM THE FIRE. AFTER TROUBLE SHOOTING AND MULTIPLE TIMES INSTALLING AND REMOVING THE CONNECTOR, IT HAS BEGUN TO CRACK AND FALL APART, FURTHER DISABLING OTHER SWITCHES. I'M CURRENTLY REPLACING THE CONNECTOR ONCE I AM ABLE TO LOCATE ONE. MY MAIN CONCERN IS THIS COULD HAVE CAUSED A MAJOR DISTRACTION AND POSSIBLE CRASH WHILE DRIVING, AND EVEN MORE SO, THAT A FIRE COULD OCCUR WHILE THE VEHICLE IS PARKED, LIKE IN MY GARAGE WHILE I SLEEP! EVERY THING ON THE JEEP IS STOCK, AND THE FOG LIGHTS ARE A OEM OPTION INSTALLED BY THE DEALER WHEN I BOUGHT IT NEW, FROM THE FACTORY. I'VE DONE NO MAINTENANCE EXCEPT TO REPLACE THE TURN SIGNAL SWITCH WHEN THE FOG LIGHT SWITCH FAILED 40K MILES AGO. THE CONNECTOR WAS FINE THEN, AND IT WAS ONLY A SWITCH FAILURE AT THAT TIME. THE JEEP HAS 135K MILES ON IT CURRENTLY. THE CURRENT TURN SIGNAL SWITCH WAS NOT AT FAULT SINCE I NOW KNOW THE CONNECTOR WAS WHAT WAS BURNING. I'VE READ OF SEVERAL INCIDENCES ON JEEP FORUMS WHERE SOMETHING SIMILAR HAS HAPPENED, WITH EITHER THE CONNECTOR, OR THE TURN SIGNAL SWITCH. I FEEL THIS IS A MULTIPLE SAFETY HAZARD, NOT ONLY WHILE DRIVING, BUT ALSO WHEN PARKED.
NHTSA ID
11360696
Incident
Sep 18, 2020
Mileage
135,000 mi
Electrical
Filed Nov 3, 2017
VEHICLE SHIFTS HARD FROM GEAR TO GEAR FOR FIRST 5 MINUTES OR SO OF DRIVING. RANDOMLY THROWS 02 OR CPS CODES. HAD ALL PARTS REPLACED MORE THAN ONCE. PCM REPLACED TWICE. TWO MECHANICS CONFIRMED IT WAS A FAULTY PCM. SHIFTING ETC, IS BETTER WHEN NEGATIVE BATTERY CABLE DISCONNECTED OVERNIGHT. AFTER A FEW CYCLES, THE ISSUES RETURN. PCMS ARE DEFECTIVE FROM THE FACTORY. MY MECHANIC CURRENTLY HAS TWO 2006 JEEPS WITH THE SAM PROBLEM. LONG INVOLVED POST WITH MULTIPLE EXAMPLES DOCUMENTING ISSUES HERE:HTTP://WWW.WRANGLERFORUM.COM/F210/1ST-TO-2ND-HARD-SHIFTS-WHEN-COLD-2006-LJ-1755777.HTML. VEHICLE IS UNPREDICTABLE UPON INITIAL ACCELERATION AS IT MAY BE IN 2ND GEAR WHILE STOPPED. ALMOST HAD MULTIPLE ACCIDENTS.
NHTSA ID
11043109
Incident
May 1, 2016
Mileage
100,000 mi
ElectricalSteering
Filed Mar 31, 2016
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 60 MPH OVER BUMPS IN THE ROAD, THE VEHICLE BOUNCED ALL OVER THE ROAD, THE FRONT END SHOOK VIOLENTLY, AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STEERING DAMPER NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER A COUPLE MORE TIMES AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.
NHTSA ID
10852771
Incident
Nov 12, 2012
Mileage
48,000 mi
ElectricalEnginePowertrain (other)
Filed Mar 19, 2016
AT 91,500 MILES THE PCM FAILED FOR A SECOND TIME. I AM NOT CERTAIN WHEN THE FIRST FAILURE OCCURRED, BUT IT WAS SHOWN TO HAVE BEEN FLASHED PREVIOUSLY. THIS ISSUE SURFACED IN THE FORM OF A STALL OUT AT A LIGHT. WHEN ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE ENGINE STALLED. AFTER PARKING THE VEHICLE, TURNING OVER THE ENGINE WHILE SIMULTANEOUSLY GIVING IT GAS, THE VEHICLE TURNED OVER. ACCORDING TO THREE DIFFERENT MECHANICS THIS IS A COMMON ISSUE AMONG '04 JEEP WRANGLERS THAT THEY HAVE ENCOUNTERED RECENTLY (12 YEARS AFTER MARKET AND 2 YEARS COMPLETELY OUT OF WARRANTY). NO ONE CAN FIND A REPLACEMENT PCM BECAUSE THEY ARE NO LONGER MANUFACTURED, AND IT WAS CHRYSLER'S RECOMMENDATION THAT CUSTOMERS EXPERIENCING THIS ISSUE GO TO A SCRAP YARD TO FIND A REPLACEMENT (LIKELY TO HAVE THE SAME ISSUE). AS A CUSTOMER I AM APPALLED THAT WE ARE AWARE OF THIS ISSUE AND THERE HAVE BEEN NO RECALLS. DRIVING DOWN THE HIGHWAY MY BATTERY CHARGED TO 20 VOLTS AND COULD HAVE EXPLODED.
NHTSA ID
10850515
Incident
Mar 11, 2016
Mileage
91,500 mi
Driver assistanceElectricalEngine
Filed Jun 12, 2014
Fire reported1 injury reported
THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME IT WAS ON FIRE BEGIN THE ENTIRE INCIDENT. A TRUCK DRIVER WITH A DRY CHEMICAL FIRE EXTINGUISHER PUT THE ENGINE FIRE OUT; AFTER LIFTING THE HOOD TO A BALL OF FIRE. THE ONLY INJURY BEGIN LIGHT BURNS FROM LIFTING THE HOOD. ESSENTIALLY, MY JEEP WRANGLER, WITH NO AFTERMARKET PARTS INSTALLED, BURST INTO FLAMES FOR NO APPARENT REASON. *TR
NHTSA ID
10597855
Incident
May 28, 2014
Mileage
140,000 mi
Electrical
Filed Apr 3, 2014
Fire reported
I DROVE MY JEEP FROM HOME TO WORK ABOUT TWENTY MILES WITHOUT ANY PROBLEMS NO WARNING LIGHTS OR ANY VISIBLE PROBLEMS. I SHUT IT OFF WENT INTO WORK ONLY TO LEARN IT HAD CAUGHT ON FIRE ABOUT THIRTY MINUTES AFTER BEING SHUT OFF ! THE HEATER MOTOR AND GLOVE BOX AREA IS WHERE THE FIRE STARTED. FIRE DEPARTMENT CALLED IT ELECTRICAL? CONTRACTED JEEP (CHRYSLER) ABOUT ANY RECALL OR TSB BUT WAS TOLD THERE WASN'T ANY! THIS SEEMS TO BE A MAJOR PROBLEM COMMON IN A WIDE YEAR RANGE OF WRANGLERS. *TR
NHTSA ID
10577018
Incident
Nov 19, 2012
Mileage
72,000 mi
ElectricalFuel system
Filed Sep 17, 2012
IT SEEMS THAT FUEL PUMP IN CAR IS NOT WORKING APPROPRIATELY, EVERYTIME I DRIVE VEHICLE IT WANTS TO SHUT DOWN AND THE RADIO SHUTS DOWN OR COMES ON WHEN IT WANTS TOO. *TR
NHTSA ID
10475583
Incident
May 16, 2012
Mileage
79,000 mi
ElectricalEnginePowertrain (other)+2 more
Filed Sep 11, 2012
2004 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO SEVERAL ISSUES FOUND DURING INSPECTION AFTER PURCHASE OF VEHICLE *TGW THE CONSUMER STATED THE DAY SHE TEST DROVE THE VEHICLE, SHE NOTICED SOME PLAY IN THE STEERING, THE ENGINE SEEMED TO MISS A LITTLE, AND THE CD PLAYER IN THE RADIO SEEMED TO WORK WHENEVER IT WANTED TO. THE NEXT DAY, THE CONSUMER NOTICED THE FRONT DIFFERENTIAL LEAKED AN OIL SPOT ON THE CONCRETE DRIVEWAY. THE CONSUMER TOOK THE VEHICLE TO A PRE-SALES ESTABLISHMENT AND THE INSPECTION REVEALED, THE REAR AXLES WERE LEAKING ON BOTH SIDES, THE PINION SEAL IN THE FRONT DIFFERENTIAL NEEDED TO BE REPLACED, THE FRONT TRACK BAR HAD PLAY, THE TRANSMISSION NEEDED A NEW PILOT BEARING; AS THERE WAS A NOISE WHEN ACCELERATING AND THE REAR SWAY BAR LINKS WERE LOOSE. *JB
NHTSA ID
10474863
Incident
Aug 19, 2012
Electrical
Filed Aug 12, 2010
IGNITION LINKAGE ROD (IGNITION TO SWITCH) ON 2004 JEEP WRANGLER UNLIMITED & JEEP LIBERTY IS POORLY MADE OF WEAK POT METAL MATERIAL AND IS EASILY BROKEN. KEY WILL TURN TO ON POSITION (SOMETIMES) BUT CAN NOT ENGAGE SWITCH. LINKAGE ROD NEEDS TO BE MADE OF STRONGER MATERIAL OR BE MADE SLIGHTLY THICKER (WHICH WOULD ALSO REQUIRE A REDESIGN OF THE SWITCH'S RECEIVER HOLE) TO BE ABLE TO HANDLE THE STRAIN OF TURNING THE IGNITION SWITCH. PART IS ALSO HOUSED BEHIND A REMOVABLE HOUSING AND IS MADE TO BE SERVICED (SHOWING THAT THE MANUFACTURER EXPECTED WARE) BUT PART IS NOT AVAILABLE FOR PURCHASE. THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A DEALERSHIP AT AN EXPECTED COST OF $400-$600. THIS IS ONLY ONE SMALL PART THAT SHOULD COST AT MOST AROUND $20 AND IS MADE TO BE REPLACED WHEN THE INEVITABLE BREAKAGE OCCURS. DESPITE THE FREQUENCY OF THIS PROBLEM THE DEALERS SERVICE CENTER STILL CLAIM THAT THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF SUCH A PROBLEM WHILE THE MAN IN THE PARTS DEPARTMENT WAS FAMILIAR ENOUGH WITH IT HE IDENTIFIED THE BROKEN PART BEFORE I COULD TELL HIM MYSELF WHAT IT WAS. HE EVEN ASKED IF I WAS THE SAME GUY THAT HAD BEEN IN LAST WEEK WITH THE SAME COMPLAINT, WHICH I AM NOT. FIRST TIME REPORTING A FAULTY PART, MY SITUATION ALONG WITH HUNDREDS OF REPORTS I HAVE READ ONLINE HAS CONVINCED ME THIS IS WORTHY OF A RECALL. *TR
NHTSA ID
10349094
Incident
Aug 12, 2010
Mileage
101,000 mi
Electrical
Filed Mar 17, 2009
WHILE TURNING LEFT AT AN INTERSECTION AT 5 MPH, ENGINE STALLED. THIS HAPPENED TWICE. MECHANIC SCANNED ENGINE WITHOUT FINDING CAUSE. *TR
NHTSA ID
10262094
Incident
Mar 16, 2009
Mileage
28,970 mi
Electrical
Filed May 2, 2007
I TOOK MY 2004 JEEP GRAND CHEROKEE BACK TO THE DEALER BROWN'S JEEP IN MEDFORD NY BECAUSE IT WOULD CONTINUOUSLY STALL AND THE YELLOW DASHBOARD LIGHT WOULD STAY ON. THE PROBLEM BEGAN AT APPROX 50,000 MILES AND THE DEALER NEW EXACTLY WHAT IT WAS; A THROTTLE SENSOR ON A CIRCUIT BOARD. THE SUV WOULD RACE AND BUCK AND WAS DIFFICULT TO CONTROL. IT SEEMED ODD THAT THEY NEW WHAT IT WAS RIGHT AWAY AND HAPPENED TO A RELATIVELY LATE MODEL VEHICLE. AND NOW I SAW AN ARTICLE IN THE NEWSPAPER ABOUT THE NHTSA INVESTIGATING STALLING OF JEEP SUVS. IT COST ME APPROX. $400-$500 OF THE $1150 I PAID FOR THE SERVICE VISIT ATTRIBUTABLE TO FIXING THE STALLING ISSUE. PERHAPS THE JEEPS YOU ARE INVESTIGATING ARE NOT THE ONLY YEARS INVOLVED. *TR
NHTSA ID
10189587
Incident
Apr 23, 2007
Mileage
50,000 mi
ElectricalOther / unspecifiedTires & wheels
Filed Dec 13, 2006
PURCHASED A USED 2004 JEEP WRANGLER RUBICON WITH 11000 MILES ON THE ODOMETER, AFTER DRIVING THE VEHICLE FOR SEVERAL MONTHS I NOTICED THAT THE ODOMETER SEAMED TO BE READING SLOW, SO I HAD THE ODOMETER CHECKED BY A STATE TROOPER AND FOUND OUT THAT AT 45 MPH I WAS ONLY MOVING AT 40 MPH. WITH FURTHER INVESTIGATION I FOUND THAT THE TIRES AND RIMS ARE NOT THE RIGHT SIZE FOR THE VEHICLE. THE TIRES THAT WHERE ON THE JEEP WHEN I PURCHASED IT ARE P225/75R15, THE MANUFACTURER RECOMMENDS LT245/75R16, IS THIS VEHICLE SAFE TO DRIVE? THE DEALERSHIP WHERE I PURCHASED THE JEEP FROM REFUSES TO MAKE IT RIGHT. WOULD THE 11000 MILES ON THE ODOMETER BE RIGHT OR COULD IT BE MORE? *JB
NHTSA ID
10176076
Incident
Feb 22, 2005
Mileage
11,000 mi
Electrical
Filed Jun 3, 2004
I OWN A 2004 JEEP WRANGLER WITH A 4.0 I-6 ENGINE. WITHIN THE PAST 2 WEEKS, THE VEHICLE HAS STALLED ON THE HIGHWAY 3 DIFFERENT TIMES. THE FOLLOWING APPLIES TO ALL 3 INCIDENTS... ONCE I GOT THE VEHICLE OVER TO THE SHOULDER AND STOPPED, THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CRANKSHAFT POSITION SENSOR WAS DIAGNOSED AS FAULTY AND THUS REPLACED. THE CRANKSHAFT POSITION SENSOR WAS REPLACED THREE TIMES. ALL 3 INCIDENTS OF FAILURE HAVE OCCURRED AT HIGHWAY SPEEDS. THIS RAISES MY SAFETY CONCERN SINCE I CAN NOT ACCELERATE AND SAFELY PULL TO THE SHOULDER, ESPECIALLY WHEN THE SURROUNDING VEHICLES ARE AT HIGHWAY SPEEDS. THE INCIDENT DATE POSTED WAS THE DATE OF THE THIRD AND MOST RECENT INCIDENT THE SECOND INCIDENT OCCURRED ON MAY 23, 2004 AND THE FIRST INCIDENT OCCURRED ON MAY 18, 2004. *JB
NHTSA ID
10074755
Incident
May 27, 2004
Mileage
8,678 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own