Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Aug 31, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming visibility
Shown in the owner’s own words, exactly as filed
Visibility
Filed Aug 31, 2011
Fire reported
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THE AIR CONDITIONING AND HEATING UNITS FAILED TO WORK INTERMITTENTLY. IN ADDITION, THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS DURING THE WINTER MONTHS DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER FOUND THAT THERE WERE MELTED WIRES THAT CAUSED THE BLOWER MOTOR TO FAIL. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 144,000.
NHTSA ID
10422740
Incident
Apr 7, 2011
Mileage
26,000 mi
Visibility
Filed Apr 17, 2008
DRIVING JEEP IN COLD WEATHER, THE WINDSHIELD SUDDENLY CRACKED FROM THE CENTER, BOTTOM OF GLASS TO THE PASSENGER SIDE OF THE GLASS. THE INNER PANE OF GLASS CRACKED. THERE WAS NOT ANY DAMAGE TO THE GLASS PRIOR TO THE BREAK. I WAS RUNNING THE DEFROSTER AT THE TIME AND THE AMBIENT TEMPERATURE WAS APPROX. 7 DEGREES F. *TR
NHTSA ID
10224838
Incident
Feb 6, 2008
Mileage
66,000 mi
Visibility
Filed Jan 23, 2008
BLEND DOOR BREAKAGE/FAILURE HEATER,DEFROST,CONTROLS STOPPED WORKING. FLAW IN DESIGN OF INTERNAL PINS IN BLEND DOORS. REPAIRED FOR OVER $700 A YEAR AGO AND BROKEN AGAIN ALREADY. THOUSANDS OF COMPLAINTS ABOUT THIS ON JEEP OWNERS FORUMS. *TR
NHTSA ID
10215733
Incident
Jan 21, 2008
Mileage
82,148 mi
Visibility
Filed Nov 11, 2007
JEEP GRAND CHEROKEE PASSENGER SIDE WINDOW REGULATOR FAILED. INTERNET GOOGLE SEARCH INDICATES THAT THIS IS AN ONGOING PROBLEM WHICH, UNDER CERTAIN CONDITIONS, COULD BE A SAFETY HAZARD. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR A KNOWN MECHANICAL FAILURE WHICH IS VERY EXPENSIVE TO REPAIR. NUMEROUS REPORTS OF MULTIPLE FAILURES ON THE SAME JEEP VEHICLE. *TR
NHTSA ID
10208618
Incident
Nov 9, 2007
Mileage
72,760 mi
Visibility
Filed May 22, 2007
AIR DOES NOT BLOW OUT OF THE VENTS OR FLOORS. AIR ONLY BLOWS OUT OF THE DEFROSTER OR WINDSHIELD. *AK
NHTSA ID
10191407
Incident
May 17, 2007
Mileage
75,000 mi
Seat beltsVisibility
Filed Jan 29, 2006
I HAVE A 2004 JEEP WRANGLER AND THERE ARE SEVERAL PROBLEMS BUT THE WORST IS THAT NEITHER FRONT BELTS WILL RETRACT FAST ENOUGH TO PREVENT EITHER DOOR FROM SLAMMING ON THE SHOULDER PORTION. I FEAR THAT AFTER REPEATED DOOR CLOSING ON THE BELTS WILL WEAKEN THEM TO THE POINT OF BREAKING DURING AN IMPACT. THE SECONDARY PROBLEM IS THE FRONT WINDSHIELD IS CRACKING IN 2 PLACES.*AK
NHTSA ID
10148937
Incident
Jan 29, 2006
Body & structureBrakesPowertrain (other)+1 more
Filed May 8, 2005
Crash reported2 injuries reported
I DRIVING MY JEEP AND WAS HIT ON THE DRIVERS SIDE BY A MERCEDES THAT WAS MOVING 35MPH. I WATCH THE WHOLE SCENE COMING THROUGH MY FRONT SOFT TOP GLASS WINDOW. MY FACE HIT THE SOFT TOP WINDOW AND BROKE MY NOSE PRETTY BAD ACCORDING TO DR. CHARLES SHAFFER (MY SURGIEON). BY THE WAY THE SOFT TOP AND UPPER DOOR HALFS WERE THE FACTORY EQUIPPED "WILLY'S EDITION" MODEL SPECIFIC WHICH ARE SUPPLIED TO DAILMER CHRYSLER BY HERTZ. BLOOD WAS EVERYWHERE AND TOOK 3 HOURS TO COMPLETELY STOP THE BLEEDING. I WAS WEARING MY SEAT BELT BY THE WAY. I HAD TO HAVE SURGERY TO MY NOSE AND SEVERAL FOLLOW UP SESSIONS. I FEEL VERY LUCKY THAT IT WAS A MERCEDES THAT HIT ME BECAUSE THEY ARE ABLE TO CRUSH VERY WELL. HIS VEHICLE WAS TOTALED AND HAD NECK PAIN AND I DROVE HOME WITH A BROKE NOSE, BENT REAR AXLE SHAFT (BEND WAS OUTSIDE OF THE AXLE BEARING, WHICH MAKES ONE OF MY REAR BRAKES USELESS), DAMAGED FACTORY ROCKER PANEL (WILLY'S EDITION MODEL SPECIFIC), DAMAGED BODY, REAR FENDER FLARE, I ALSO HAD TO STRAIGHTEN AND REWELD THE BODY MOUNT THAT TORE OFF THE FRAME( THERE ARE 3 BODY MOUNTING POINTS THAT ARE CLEARLY VISIBLE BETWEEN THE 2 DRIVERS SIDE WHEELS, THE MOUNT CLOSEST TO THE REAR TIRE WAS TORN OFF THE FRAME) PLEASE CONTACT ME IF YOU WOULD LIKE TO ASK ME MORE QUESTIONS AT (704) 506-4592.
NHTSA ID
10120194
Incident
Dec 11, 2003
Mileage
2,000 mi
Visibility
Filed Mar 8, 2005
I HAVE A 2004 JEEP WRANGLER. TWO WEEKS AFTER PURCHASING THE JEEP I NOTICED AIR COMING IN THROUGH THE REAR WINDOW. WHILE DRIVING THE BACK WINDOW ON THE HARDTOP WILL POP OPEN, ENOUGH TO LET AIR, WATER, AND OTHER DEBRIS INTO THE VEHICLE. THE WINDOW WILL OPEN UNTIL IT TOUCHES THE SPARE TIRE, THEREFORE PROHIBITING THE USE OF THE REAR WINDSHIELD WIPER. MY CONCERN IS EXHAUST ENTERING THE REAR OF THE VEHICLE AND HARMING OCCUPANTS. I HAVE TAKE IT TO THE DEALER NUMEROUS TIME THROUGHOUT THIS PAST YEAR (TO ENCOUNTER RUDE AND UNKNOWLEDGEABLE SERVICE MEN) ONLY FOR THEM TO TELL ME THEY DO NOT KNOW HOW TO FIX IT AND IT CANT BE FIXED. THIS PAST WEEK THE SAID THEY FIXED IT, HOWEVER THE PROBLEM STILL OCCURS.*AK
NHTSA ID
10112744
Incident
May 5, 2004
Visibility
Filed Nov 28, 2004
WINDSHIELD-2004 JEEP LIBERTY WITHIN A MONTH OF BUYING THERE WAS LITTLE CHIPS ALL OVER WINDSHIELD SPOKE WITH DEALERSHIP (NOTHING THEY WOULD DO) THIS VEHICLE HAS ONLY BEEN DRIVEN IN TOWN AND ON HIGHWAY. THIS IS RIDICULOUS FOR A 24,000 DOLLAR VEHICLE.*AK
NHTSA ID
10100631
Incident
Dec 20, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own