Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Jan 20, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 308 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2017 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureVisibility
Filed Jan 20, 2024
Windshield has cracked from cold to hot transition upon vehicle startup without previous cracks or chips affecting said crack line. Available for inspection. Fear of possible windshield failure/full breakage at any given point. Continued cracking during vehicle start up/cold to hot transition happened 4 more times in last 30 days. No dealer, independent service center, manufacturer, police, insurance representatives, or others inspection. No warning lamps or messages.
NHTSA ID
11566636
Incident
Dec 20, 2023
Body & structure
Filed Oct 1, 2023
Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.
NHTSA ID
11547628
Incident
Sep 29, 2023
Body & structure
Filed Jul 9, 2021
Both Front Doors Seals are leaking after four years old. Repair cost is $500+ - Had a 2007 4 door for ten years; no leaks. They did a redesign - not a good design!
NHTSA ID
11424069
Incident
Jul 9, 2021
Body & structureElectrical
Filed Apr 1, 2021
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
NHTSA ID
11405938
Incident
Mar 24, 2021
Mileage
54,000 mi
Body & structureSteeringSuspension
Filed Sep 23, 2019
VEHICLE DELAYS WHEN STARTING AT TIMES. NOT ALWAYS. TURN THE KEY AND WAIT ABOUT 2 SECONDS THEN IT WILL CRANK. RADIO GOES BLANK AT TIMES. AFTER POWERING VEHICLE OFF AND ON IT COMES BACK ON. BIGGEST CONCERN IS THE STEERING AND THE HOOD. HOOD HAS COME UP ENOUGH TWICE TO BREAK THE BLACK STRAPS THAT HOLD IT DOWN. AFTER THE 1ST TIME I REPLACED WITH JEEP SUPPLIED REPLACEMENT PARTS BUT IT STILL HAPPENED AGAIN. LOCAL DEALER WHERE I WENT TO GET PARTS CLAIMS IT'S A REGULAR PROBLEM AND JEEP OWNERS NEED TO JUST DEAL WITH IT. WHEN DRIVING ABOVE 55MPH FEELS LIKE THE JEEP IS GOING TO JUST COME APART. GETS VERY LOOSE AND I SLOW BACK TO UNDER 55. TOOK IT TO MY LOCAL DEALER, NOT WHERE I BOUGHT IT AND THEY CLAIM EVERYTHING LOOKS NORMAL. SOMETHING IS WRONG, I BROUGHT IT TO ANOTHER DEALER, A TOYOTA DEALER, THEY PLACED IT ON THE RACK AND CLAIM THERE IS TOO MUCH PLAY WITHIN THE STEERING. THEY DID NOT MAKE ANY CORRECTIONS AS THE RECOMMEND JEEP FIX IT UNDER WARRANTY. WENT BACK TO JEEP DEALER AND THEY INSPECTED AND CLAIM ALL IS FINE. TRUTH IS IT IS NOT FINE, IT IS A MAJOR SAFETY CONCERN. I HAVE DRIVEN MANY JEEPS AND NONE DROVE LIKE THIS ONE. I REACHED OUT TO A JEEP FORUM AND IT TURNS OUT THIS IS A MAJOR PROBLEM A LOT OF PEOPLE MENTIONED BUT HAVE NOT BEEN ABLE TO GET JEEP TO CORRECT. MOST PEOPLE CLAIM THEY HAD TO PAY FOR OUT OF POCKET TO GET A BETTER SWAY BAR. MOST SAY THEY STILL HAVE FACTORY WHEELS AND SUSPENSION, NO ADDED LIFTS.
NHTSA ID
11257542
Incident
Sep 22, 2019
Mileage
30 mi
Body & structure
Filed Jul 14, 2019
I WAS DRIVING NORTHBOUND ON A 2 LANE HIGHWAY GOING 60MPH. AN 18 WHEELER PASSED ME GOING THE OPPOSITE DIRECTION. THE RESULTING BLAST OF WIND FORCED MY HOOD OPEN WHICH SLAMMED BACK INTO MY WINDSHIELD CAUSING A SERIOUS INCIDENT. THE LEFT RUBBER STRAP BROKE IN HALF. THE CENTER LATCH FAILED TO SECURE THE HOOD. THE RIGHT STRAP BROKE WHERE IT ATTACHES TO THE JEEP FENDER. *DT *BF*JB
NHTSA ID
11231772
Incident
May 2, 2018
Mileage
11,681 mi
Body & structurePowertrain (other)
Filed Apr 4, 2019
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO REVERSE. ADDITIONALLY, THE DRIVER'S SIDE DOOR WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS RUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MIKE PATTON CHRYSLER DODGE JEEP RAM (1408 LAFAYETTE PKWY, LAGRANGE, GA 30241, (706) 882-0600) WHERE IT WAS DIAGNOSED THAT THERE WAS OXIDATION IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
11193765
Incident
Sep 1, 2018
Mileage
16,000 mi
Body & structureInterior & seatsPowertrain (other)
Filed Mar 12, 2019
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
NHTSA ID
11186030
Incident
Sep 1, 2018
Mileage
9,500 mi
Body & structure
Filed Feb 11, 2019
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
NHTSA ID
11176409
Incident
Feb 3, 2019
Mileage
21,000 mi
Body & structure
Filed Dec 5, 2018
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
NHTSA ID
11156428
Incident
Nov 12, 2018
Mileage
20,144 mi
Body & structure
Filed Sep 7, 2018
OCCASIONALLY THE HOOD LIFTS UP AND SHAKES VIOLENTLY WHILE DRIVING AT HIGHWAY SPEED, TYPICALLY WHEN AN ON ONCOMING SEMI TRUCK PASSES. I'M CONCERNED THE RUBBER HOOD STRAPS ARE GOING TO BREAK AND THE HOOD FLY OPEN AT HIGHWAY SPEEDS.
NHTSA ID
11128169
Incident
Sep 1, 2018
Mileage
25,000 mi
Body & structure
Filed Aug 4, 2018
IN HIGH WINDS OR PASSED BY APPROACHING LARGE VEHICLES THE HOOD FLUTTERS DANGEROUSLY. I HAD TO INSTALL AFTER MARKET HOOD HOLD DOWN LATCHES TO CORRECT THE PROBLEM. $100 TO CORRECT THE HOOD FLUTTER. IT HAPPENED MORE THAN ONCE.
NHTSA ID
11115724
Incident
Jun 25, 2018
Mileage
2,500 mi
Body & structure
Filed Jul 20, 2018
HOOD FLUTTER. WHILE DRIVING DOWN THE HIGHWAY AT POSTED SPEEDS, IF WINDS ARE HIGH OR PASSING AN ONCOMING LARGE TRUCK, THE HOOD WILL FLUTTER DUE TO THE LACK OF SUPPORT FROM THE WEAK RUBBER LATCHES THAT SECURE THE HOOD. THIS HAS HAPPENED SEVERAL TIMES NOW. RESEARCH CLEARLY INDICATES THIS IS A WIDE SPREAD PROBLEM AND THE MANUFACTURER HAS REFUSED TO ADDRESS THIS ISSUE. IN SOME REPORTS I HAVE READ, THE LATCHES CAN BREAK AND CAUSE MASSIVE DAMAGE TO THE VEHICLE AND PUT THE DRIVER AND PASSENGER IN HARMS WAY.
NHTSA ID
11112586
Incident
May 4, 2018
Mileage
6,000 mi
Body & structure
Filed Jun 20, 2018
WHILE DRIVING AT HIGHWAY SPEEDS (70 MPH) I ENCOUNTERED SOME STRONG CROSS WINDS CAUSING A LIFTING ACTION OF THE HOOD. THE LIFTING ACTION OF THE HOOD (ABOUT 1/2") GAVE ME ENOUGH CONCERN TO SLOW DOWN UNTIL THE LIFTING ACTION STOPPED. IT APPEARS THAT THE HOOD LATCHES ON EITHER SIDE OF THE HOOD, BEING MADE OF RUBBER, ARE NOT STRONG ENOUGH TO PREVENT THE HOOD FROM LIFTING. THE CENTER RELEASE DID NOT HOLD THE CENTER DOWN, ALLOWING FOR THE MOVEMENT.
NHTSA ID
11102749
Incident
May 17, 2018
Mileage
19,000 mi
Body & structure
Filed May 17, 2018
THE HOOD OF MY JEEP WRANGLER DOESN'T APPEAR TO BE SECURE WHEN DRIVING AT HIGHWAY SPEEDS, PARTICULARLY WHEN IT'S WINDY OR I'M PASSING AN ON-COMING SEMI TRUCK. THE HOOD BOUNCES AND FLUTTERS.
NHTSA ID
11096451
Incident
May 15, 2018
Mileage
14,000 mi
Body & structureElectricalEngine
Filed Apr 26, 2018
Fire reported
THE CAR CAUGHT ON FIRE WHILE DRIVING
NHTSA ID
11090279
Incident
Mar 29, 2018
Mileage
17,800 mi
AirbagsBody & structureElectrical
Filed Mar 5, 2018
Crash reported1 injury reported
IN AN ACCIDENT 01/30/2018. HIT VEHICLE THAT RAN A RED LIGHT IN DRIVER'S SIDE AT SOMEWHERE BETWEN 30-40 MPH WITH THE FRONT OF MY VEHICLE. THE OTHER VEHICLE FLIPPED OVER ON IT'S TOP. IT WAS A FULL SIZE PICK-UP WITH LOADED SERVICE BODY. THE IMPACT STOPPED MY VEHICLE. MY VEHICLE WAS A 2017 JEEP WRANGLER WITH 7500 MILES ON IT. AS A RESULT OF THE DAMAGED MY VEHICLE WAS A TOTAL LOSS.
NHTSA ID
11076258
Incident
Jan 30, 2018
Mileage
7,500 mi
Body & structureOther / unspecified
Filed Nov 12, 2017
I WAS DRIVING HOME FROM WORK ON OLD COUNTRY ROAD IN PLAINVIEW GOIN ABOUT 40 MPH, THE REAR WHEELS OF THE JEEP COMPLETELY LOCKED UP WHILE MOVING, CAUSING THE CAR TO COME TO A VIOLENT STOP, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS UN-DRIVABLE AND NEEDED TO BE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. SECURITY DODGE IN AMITYVILLE FOUND LEAKING FLUID FROM THE REAR OF THE VEHICLE, A HOLE IN THE REAR AXEL HOUSING, FURTHER INSPECTION FOUND PINION FAILURE CAUSING DAMAGE TO REAR END AND AXEL SHAFT. THE DEALERSHIP REFUSED TO OFFER ANY TYPE OF BUYOUT OR LEASE TERMINATION OPTION, I MADE IT CLEAR TO THEM THAT I DIDN'T FEEL SAFE GETTING BACK INTO THIS VEHICLE, THEY TOLD ME THAT THE RENTAL CAR THAT WAS GIVEN TO ME DURING THE REPAIR TIME WAS DUE BACK OR IT WOULD BE REPORTED AS STOLEN, FURTHERMORE THEY TOLD ME OF THE JEEP WAS NOT REMOVED FROM THE PROPERTY, THEY WOULD CHARGE ME STORAGE FEES. THEY OFFERED NO EXPLANATION FRO WHY THIS SAFETY DEFECT OCCURRED, WHAT CAUSED IT AND WHETHER OR NOT IT COULD HAPPEN AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THIS WAS NOT HANDLED PROFESSIONALLY BY THE DEALERSHIP NOR THE JEEP MANUFACTURER
NHTSA ID
11045407
Incident
Nov 3, 2017
Mileage
9,300 mi
Body & structureSteering
Filed Apr 24, 2017
ALIGNMENT KEEPS GOING OUT AND I KEEP PARKING AT A ANGLE NO ONE CAN FIGURE IT OUT FOR ME.
NHTSA ID
10980045
Incident
Jan 2, 2017
Mileage
1,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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