2018 Jeep Wrangler Interior & seats Problems

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.

NHTSA ID

11639686

Incident

Jan 29, 2025

Mileage

96,800 mi

1. Both driver and passenger front seat latches that allow seat to fold forward to access rear seats have broken at approximately 70,000 miles. This will be the second time for the driver side to be repaired. It was repaired back in 2018 under warranty when brand new and has now failed. Currently the cost to repair is approximately $500. The replacement parts are made of flimsy plastic that will break again. 2. Head unit for radio display and climate controls failed at approximately 60,000 miles. Not covered by warranty. Paid over $1,500 to replace.

NHTSA ID

11616949

Incident

Sep 27, 2024

Drivers seat stuck tight against steering wheel after moving it to let back seat passengers out. Will not move! Totally undriveable! The seat position return broke. I googled the problem and discovered this is a known issue!!! But, there is no recall. Will cost me $800 to repair!

NHTSA ID

11600976

Incident

Jul 7, 2024

I have already had this replaced, at a direct expense to me, due to the concern. Jeep has a Technical Service Bulletin (S2023000009) about the passenger seat. It began as a popping/knocking noise in the butt/inside of the seat. My dealer had to replace the lower seat frame/track completely, based on the concern and the bulletin. Before replacement, the seat was audibly broken, with great concern for the safety of the passenger in the event of a crash. Can this be looked into and why it is not a recall? If a recall, I assume I can be reimbursed for my out of pocket expense. I did not want to wait for a recall, as I was concerned for my passengers' safety, as the inside frame of the seat was broken. The dealer told me since it was just a TSB, and not a recall, it was not covered by Jeep.

NHTSA ID

11573314

Incident

Jan 1, 2023

The driver and passenger seats handle to move seats folding forward and back constantly break. Both have been replaced/repaired at least 2-3 times each for the time I have owned the jeep (2 years).

NHTSA ID

11518714

Incident

Apr 10, 2023

Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/

NHTSA ID

11491854

Incident

Oct 29, 2022

passenger seat came unlocked from track and moved freely back and forth in track to stops. when passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. the drivers' seat has same mechanical operation as the passenger seat. if this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. this seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.

NHTSA ID

11488931

Incident

Sep 29, 2022

While driving over the summer in 2021 the rear seat latch came seat and seat was thrown forward. One of the kids threw it back in place and didn’t think much of it. Over the next couple of the times the seats were placed down it clasp wouldn’t go down. Then one day a couple months ago the seat was attempted to be put back in place, we noticed that the thin plastic retainer for the pin was broken. Depending how the seat is pushed back in place it locks sometimes and other times does not. This poses a potentially safety hazard. I originally purchased the part to replace it, however since this is a safety lock I reached out to Jeep. Jeep indicated there was no recalls on the part, even though I have seen others will the same complaint. There are several concerns with the latching seat mechanism and if you do not know its broken and the seat gets thrown forward it can be a real painful experience. The Jeep was in for service for the top ripping multiple times and being fixed under warranty. There is anyone that could have broken the latch without telling or knowingincluding us or the dealer. Ultimately it is a ver poor design and a true safety hazard. We believe this matter needs further investigation.

NHTSA ID

11483758

Incident

Jul 4, 2022

The back seat in my vehicle came off it's mounting points and partially exited the back window during a rear end accident. The seat was folded forward at the time so no one could have been sitting in it in that configuration but: - I don't have confidence that in the regular position it would have held in place with passengers , and - If I had the top off the rear seat would have left the vehicle, possibly injuring others around the crash.

NHTSA ID

11467098

Incident

May 23, 2022

Both side seat release levers to let passengers in and out of the back seat keep breaking. Fast Google search online shows it is a wide spread two door issue. This is a major safety issue as it make egress hard making passengers need to climb over center console. In case of a fire this could cause much harm.

NHTSA ID

11463299

Incident

Jan 5, 2022

The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.

NHTSA ID

11429512

Incident

Aug 9, 2021

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE REAR PASSENGER SEAT FAILED TO RELEASE AND THE PLASTIC ADJUSTER DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ZAPPONE CHRYSLER JEEP DODGE RAM CLIFTON PARK LOCATED AT 1780 AL-9, CLIFTON PARK, NY 12065, (518) 383-2277, WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR SEAT RELEASE ASSEMBLY TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

NHTSA ID

11364579

Incident

Sep 1, 2020

Mileage

12,000 mi

THE REAR SEAT LATCH DOES NOT FOLD DOWN THE BACKSEATS LIKE IT IS SUPPOSED TO. THE HEAD REST WILL FOLD DOWN, BUT THE ACTUAL SEAT WILL NOT.

NHTSA ID

11316004

Incident

Jan 1, 2020

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVERS' SIDE HOOD LATCH FRACTURED AND CAUSED THE HOOD TO SUDDENLY OPEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,500. *DT*JB

NHTSA ID

11289391

Incident

Dec 16, 2019

Mileage

29,500 mi

JEEP IS LESS THAN 12 MONTHS OLD AND THE STITCHING IN THE MIDDLE OF THE REAR SEAT IS MISSING. HAVE TRIED TO TELL THE DEALERSHIP THAT IT IS NOT "NORMAL WEAR AND TEAR". NOTHING SITS IN THE MIDDLE OF THE BACK SEAT. THE DRIVERS SEAT STITCHING WOULD GO WAY BEFORE DUE TO WEAR. DEALER IN LONGMONT, CO TOLD US THAT THERE WAS NOTHING THAT HE COULD DO AFTER HE MADE US WAIT WEEKS AND WE HAD TO DRIVE TO THE DEALERSHIP MULTIPLE TIMES. MULTIPLE CALLS WERE MADE THAT WERE IGNORED. FINALLY WE WENT IN AND WERE TOLD THAT WE SHOULD BRING IT IN THE NEXT DAY AND THEY WOULD GET IT TAKEN CARE OF AND THAT THEY HAD TO HAVE THE PICTURES WE SENT THEM SENT OFF TO MAKE SURE IT COULD BE WARRANTED. NOPE. ANOTHER LIE FROM THE DEALERSHIP. WHAT A SHAME. I LOVE MY JEEP, BUT THE SERIVE THAT COMES WITH THE "JEEP CARES" AND ALL OF THE EXTRA WARRANTY MUMBO-JUMBO IS A JOKE. WHEN YOU PAY $55K+ FOR A VEHICLE, YOU WOULD AT LEAST EXPECT IT TO LAST A YEAR.

NHTSA ID

11287018

Incident

Oct 10, 2019

THE FIRST DAY I PURCHASED THE JEEP THERE WAS OBVIOUS STEERING WHEEL PLAY AS I DROVE HOME ON THE FREEWAY. THREE WEEKS LATER THE STEERING IS STILL LOOSE AND I AM CONCERNED THAT THERE WILL BE A CRASH. AT 70 MILES PER HOUR IT IS VERY NOTICEABLE THAT THE STEERING SYSTEM HAS TOO MUCH PLAY. IT SEEMS THAT THERE MAY BE A SCREW(S) LOOSE ON THE STEERING SHAFT OR A PROBLEM IN THE STEERING GEARBOX ITSELF. WHILE DRIVING YOU HAVE TO CONSTANTLY CORRECT THE STEERING DUE TO THE VEHICLE WANDERING FROM LANE-TO-LANE. THE SECOND PROBLEM OCCURRED TODAY AS THE DRIVERS SEAT BACK FAILS TO LOCK IN PLACE AFTER GETTING ITEMS OUT OF THE BACK SEAT AFTER LEAVING THE GROCERY STORE. THE SEAT BACK SIMPLY ROCKS BACK AND FORTH AS I ACCELERATE AND BRAKE. THE PROBLEM APPEARS TO BE WITH THE STRAP THAT ALLOWS THE SEAT TO BE TILTED. THIS STRAP AT THE BASE OF THE SEAT GOES INTO THE AIRBAG HOUSING FOR SIDE IMPACTS. THIS STRAP DOES NOT ENGAGE THE MECHANISM TO KEEP THE SEAT IN AN UPRIGHT POSITION.

NHTSA ID

11150427

Incident

Oct 26, 2018

THE DRIVER'S SEAT EMITS A TERRIBLE SQUEAKING NOISE. I TOOK IT TO ONE DEALER WHO DIDN'T FIX IT. THEN TO A SECOND. I'M STILL WAITING ON A PART AND IT'S BEEN TWO WEEKS. IT WILL BE FIVE WEEKS WITH THIS PROBLEM BEFORE THEY EVEN ATTEMPT TO RESOLVE IT. I'VE OWNED THE CAR FOR THREE MONTHS.

NHTSA ID

11120654

Incident

Jul 14, 2018

Mileage

3,000 mi