RoadVitals

2019 Jeep Wrangler Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 15, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 729 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2019 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Feb 15, 2023

My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.

NHTSA ID
11507421
Incident
Feb 6, 2023
Interior & seats
Filed Jun 28, 2022

The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver’s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.

NHTSA ID
11471300
Incident
May 1, 2022
Mileage
6,661 mi
Interior & seats
Filed Jan 31, 2022

Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to Jeep's TSB 23-020-19 - "Front Seat Will Not Unfold and Lock Into Position / June 20, 2019". However the dealer tells me that the problem is not the same as the TSB and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the TSB. Based on the owners forums this is a very common problem. It is obviously a major safety issue as it can occur without warning and strand the occupants.

NHTSA ID
11449654
Incident
Jan 25, 2022
Interior & seats
Filed Dec 28, 2021

The contact owns a 2019 Jeep Wrangler. The contact stated that the lever located on the headrests of both the front driver’s and passenger’s seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID
11445268
Incident
Jul 15, 2020
Interior & seats
Filed Aug 25, 2021

The contact owns a 2019 Jeep Wrangler. The contact stated that the sun visor on the passenger’s and driver’s side failed to remain in the upright position. The contact stated that the visor fell and obstructed his vision. The vehicle was taken to the dealer and was awaiting diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls under the VIN. The failure mileage was approximately 40,000.

NHTSA ID
11430541
Incident
Aug 24, 2021
Mileage
40,000 mi
Interior & seats
Filed Aug 15, 2020

ANY TIME THE UPPER SEAT RECLINING HANDLE IS USED TO RECLINE OR FOLD THE SEAT FORWARD, SOMETHING IN THE CABLE MECHANISM BREAKS AND THE SEAT WILL NO LONGER LATCH IN ANY KIND OF LOCKED POSITION, CAUSING THE DRIVER OR PASSENGER SEAT TO NOT BE STABLE EASY TO FLING FORWARD OR BACKWARD.

NHTSA ID
11349601
Incident
Aug 15, 2020
Mileage
12,786 mi
Interior & seatsSteering
Filed Nov 25, 2019

STEERING WOBBLES AND DRIFTS VIOLENTLY AT SPEEDS OVER 60 MPH ON THE HIGHWAY. THERE HAS ALSO BEEN A WATER LEAK UNDER THE DRIVERS SIDE STEERING COLUMN THAT TWICE NOW THE DEALER HAS NOT BEEN ABLE TO FIX, ALL WIRING UNDER THE STEERING WHEEL IS WET AFTER A RAIN AS WELL AS PUDDLES OF WATER ON FLOOR MAT.THIS CAR IS A LEMON

NHTSA ID
11282134
Incident
Aug 23, 2019
Mileage
5,500 mi
Interior & seats
Filed Jul 24, 2019

THE MODERN HEAD RESTRAINT SYSTEM IS EXTREMELY UNCOMFORTABLE FOR THOSE WHO DO NOT EXCESSIVELY RECLINE THEIR CAR SEATS. I PERSONALLY DESIRE MID AND UPPER BACK SUPPORT, ESPECIALLY DURING IMPACT OF A REAR END COLLISION. THE PROTRUDING ACTIVE HEAD RESTRAINT MAKES PROPER BACK SUPPORT IMPOSSIBLE. THESE HEAD RESTRAINT SYSTEMS SHOULD BE ADJUSTABLE FOR THOSE WHO USE THEIR CAR SEATS PROPERLY AND DO NOT RECLINE THEM EXCESSIVELY.

NHTSA ID
11234650
Incident
Jul 24, 2019
Mileage
15 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .