RoadVitals

2023 Kawasaki ZX400

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 16, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 26, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Kawasaki ZX400, most frequently naming the electrical, engine and powertrain (other) categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Engine133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V515000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Jul 26, 2023
991 units potentially affected
The defect: Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2023 ZX400SPFNL motorcycles. The alternator may fail due to a loose connection between the rotor and crank shaft, causing an engine stall.
The risk: An engine stall can increase the risk of a crash.
The remedy: Dealers will inspect and tighten the rotor bolt, as necessary, free of charge. Owner notification letters were mailed August 14, 2023. Owners may contact KMC customer service at 1-866-802-9381.
Kawasaki Motors Corp., U.S.A.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Jul 16, 2024

The contact owns a 2023 Kawasaki ZX400 Motorcycle. The contact state while riding approximately 65 MPH and in 6th gear, the motorcycle lost motive power. In addition, while downshifting into the lower gears, the motorcycle had reduced power until 4th gear. The engine seized and the contact grabbed the clutch to slow down and pull over. The contact stated the front of the crankcase had a hole. No warning light was illuminated. The motorcycle was towed to a local dealer where it was diagnosed but the result was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

NHTSA ID
11602758
Incident
Jul 6, 2024
Mileage
64,000 mi
Engine
Filed Jul 16, 2024
Fire reported

The contact owned a 2023 Kawasaki ZX400. The contact stated that while driving at an undisclosed speed, cylinder three started shuddering and misfiring. As a result, flames were noticed coming from the front area, near the engine compartment, causing the vehicle to be burned down. No one was injured during the fire. A race track fire crew arrived and extinguished the fire. A police and fire report was not filed. The vehicle was towed to a local dealer, where it remains, and the cause of the fire has not been determined yet. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

NHTSA ID
11602735
Incident
Jul 13, 2024
Mileage
5,000 mi
Electrical
Filed Aug 5, 2023
1 injury reported

I was leaving a stop light in road mode. I took off smoothly with no rapid acceleration. I was in second gear and was going roughly 20 mph, when suddenly the bike stalled and the rpms immediately dropped. I was jerked forward but stood on the bike. However, it caused me to drop it on my right side, causing the right side fairings, exhaust pipe, even frame and bar ends to be scratched. I did get injured with a fractured hand. Luckily there was no traffic around and no others were in danger. There was no warning lamps on the dash at the time, and it hasn't happened so far. I have not got the bike checked yet, but definitely plan on it after hearing of the recall.

NHTSA ID
11536689
Incident
May 22, 2023