RoadVitals

2018 Kenworth T370

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 21, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Feb 23, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Kenworth T370, most frequently naming the powertrain (other) category. 6 safety recalls have been issued covering this model year; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V145000

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Feb 23, 2024
936 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.
The remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
PACCAR IncorporatedManufacturer number 24KWDView on NHTSA.gov
22V277000

STEERING:CRITICAL FASTENERS

Apr 25, 2022
17,641 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
The risk: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
The remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
PACCAR IncorporatedManufacturer number 22 PBB and 22 KWBView on NHTSA.gov
21V391000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

May 26, 2021
612 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
PACCAR IncorporatedManufacturer number 21KWC, 21PBDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Sep 21, 2018

KEYPAD SHIFTER, PUSHING DRIVE BUTTON SELECT SIDE OF KEYPAD WOULD LIGHT UP WITH A 6 INDICATING TRUCK WAS IN DRIVE PROBLEM: SELECT SIDE OF KEYPAD (6) WOULD GO BLANK DRIVING,ALWAYS REACHED DOWN AND PUSHED D BUTTON THE 6 WOULD RE-ILLUMINATE, (FRIDAY FEB 23RD 2018) KEYPAD BLANK I DID NOT PUSH THE DRIVE BUTTON, FIFTY MILES, NO ISSUES UNTIL I SLOWED DOWN FOR RED STOPLIGHT ON A 4 LANE ROAD, TRANSMISSION SHIFTED INTO NEUTRAL AT 15 MPH, LIGHT TURNED GREEN I HAD TO COME TO COMPLETE STOP TO GET VEHICLE BACK IN GEAR BACKING TRAFFIC UP MONITORED KEYPAD AFTER THAT PUSHED D ON KEYPAD WHEN LIGHT WOULD GO BLANK. CALLED RIHM KENWORTH COON RAPIDS MN, SERVICE DEPT, THEY HAD NO IDEA WHAT THE PROBLEM WAS.... MARCH 07 2018 TOOK TRUCK INTO RIHM KENWORTH COON RAPIDS TOLD THEM THE STORY WHAT HAPPENED, ALL THE SERVICE WRITER WROTE UP WAS TRANS SELECTOR GOES BLANK. THE TECH WROTE UP HE COULD NOT RECREATE PROBLEM!! INVOICE 400071GR DEALER SENT OUT UNSAFE TRUCK!! 06/11/2018 BLANK DISPLAY, COMING UP TO CLOVERLEAF ON FREEWAY TO EXIT TRUCK SHIFTED INTO NEUTRAL AGAIN! 06/13/2018 BROUGHT TRUCK BACK TO DEALER, INVOICE 401631GR THEY SPENT 4 HOURS GOING AFTER FAULT CODE OF PO722 OUTPUT SPEED NO SIGNAL... LEAVING DEALERSHIP DISPLAY LIGHT WENT BLANK AGAIN, INFORMED SERV. MGR 06/15/2018 BROUGHT TRUCK BACK TO DEALER AS THE DISPLAY GOING BLANK WAS BECOMING MORE FREQUENT INVOICE 401663GR THEY CONTACTED ARENS (THE MANUFACTURER OF THE PUSH BUTTON DISPLAY) AND GOT NO RESPONSE, THEY REPLACED PUSH BUTTON DISPLAY. TOOK TRUCK, DISPLAY WENT BLANK AGAIN, INFORMED SERVICE MGR AGAIN 06/18/2018 DISPLAY BLANK, TRUCK SHIFTED INTO NEUTRAL AGAIN, 3RD INCIDENT WHERE TRUCK WENT INTO NEUTRAL MOVING DOWN ROAD! 06/19/2018 TOOK BACK TO DEALER INV 402283GR TECH HAD RECEIVED EMAIL FROM ARENS TECH SUPPORT ON 06/15/2018 (PERFORM CALIBRATION PROCEDURE ON ELECTRIC SHIFT MOTOR) NOW TRUCK WORKS AS IT SHOULD. *DT UPDATED 12/3/18*JB

NHTSA ID
11130635
Incident
Feb 23, 2018
Mileage
42,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

14-034

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

24KWD

SERVICE BRAKES

SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.

45-064

ENGINE AND ENGINE COOLING

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.

22KWB

STEERING

Safety Recall – Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available.

43-071

FUEL SYSTEM, DIESEL

Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.

21KWC

FUEL SYSTEM, GASOLINE

Safety Recall – Cummins Fuel Rail Leak – NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423. Cummins PX9 and ISX12 fuel rails may leak around a sealing washer, potentially resulting in fuel leaks. Undetected prolonged diesel fuel spray in the presence of an ignition source may increase the risk of fire.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T370 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023030—
2022030—
2021020—
2020060—
2019160—
2018Viewing160—
2017050—
2016070—
2015060—
2014090—
2013160—
2012060—
2011050—
2010040—
2009040—
2008030—
2007010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.