RoadVitals

2018 Kenworth T370 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 21, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 21, 2018

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2018 Kenworth T370. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Powertrain (other)
Filed Sep 21, 2018

KEYPAD SHIFTER, PUSHING DRIVE BUTTON SELECT SIDE OF KEYPAD WOULD LIGHT UP WITH A 6 INDICATING TRUCK WAS IN DRIVE PROBLEM: SELECT SIDE OF KEYPAD (6) WOULD GO BLANK DRIVING,ALWAYS REACHED DOWN AND PUSHED D BUTTON THE 6 WOULD RE-ILLUMINATE, (FRIDAY FEB 23RD 2018) KEYPAD BLANK I DID NOT PUSH THE DRIVE BUTTON, FIFTY MILES, NO ISSUES UNTIL I SLOWED DOWN FOR RED STOPLIGHT ON A 4 LANE ROAD, TRANSMISSION SHIFTED INTO NEUTRAL AT 15 MPH, LIGHT TURNED GREEN I HAD TO COME TO COMPLETE STOP TO GET VEHICLE BACK IN GEAR BACKING TRAFFIC UP MONITORED KEYPAD AFTER THAT PUSHED D ON KEYPAD WHEN LIGHT WOULD GO BLANK. CALLED RIHM KENWORTH COON RAPIDS MN, SERVICE DEPT, THEY HAD NO IDEA WHAT THE PROBLEM WAS.... MARCH 07 2018 TOOK TRUCK INTO RIHM KENWORTH COON RAPIDS TOLD THEM THE STORY WHAT HAPPENED, ALL THE SERVICE WRITER WROTE UP WAS TRANS SELECTOR GOES BLANK. THE TECH WROTE UP HE COULD NOT RECREATE PROBLEM!! INVOICE 400071GR DEALER SENT OUT UNSAFE TRUCK!! 06/11/2018 BLANK DISPLAY, COMING UP TO CLOVERLEAF ON FREEWAY TO EXIT TRUCK SHIFTED INTO NEUTRAL AGAIN! 06/13/2018 BROUGHT TRUCK BACK TO DEALER, INVOICE 401631GR THEY SPENT 4 HOURS GOING AFTER FAULT CODE OF PO722 OUTPUT SPEED NO SIGNAL... LEAVING DEALERSHIP DISPLAY LIGHT WENT BLANK AGAIN, INFORMED SERV. MGR 06/15/2018 BROUGHT TRUCK BACK TO DEALER AS THE DISPLAY GOING BLANK WAS BECOMING MORE FREQUENT INVOICE 401663GR THEY CONTACTED ARENS (THE MANUFACTURER OF THE PUSH BUTTON DISPLAY) AND GOT NO RESPONSE, THEY REPLACED PUSH BUTTON DISPLAY. TOOK TRUCK, DISPLAY WENT BLANK AGAIN, INFORMED SERVICE MGR AGAIN 06/18/2018 DISPLAY BLANK, TRUCK SHIFTED INTO NEUTRAL AGAIN, 3RD INCIDENT WHERE TRUCK WENT INTO NEUTRAL MOVING DOWN ROAD! 06/19/2018 TOOK BACK TO DEALER INV 402283GR TECH HAD RECEIVED EMAIL FROM ARENS TECH SUPPORT ON 06/15/2018 (PERFORM CALIBRATION PROCEDURE ON ELECTRIC SHIFT MOTOR) NOW TRUCK WORKS AS IT SHOULD. *DT UPDATED 12/3/18*JB

NHTSA ID
11130635
Incident
Feb 23, 2018
Mileage
42,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .