2012 Keystone Alpine Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Keystone Alpine, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure133.3%
- Electrical133.3%
- Other / unspecified133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
This has been a contiuned issue with not only the Alpine but Montana as well. Especially with Front Slide outs. The unit is cracking at the lower front frame of the slide out. Causing dangerous cracks to the inner frame. The unit is over flexing and therefore causing the Welds to break , which will cause the walls to crack and you could end up with extreme damage. My unit ended up with $20,000 worth of damage. I was lucky my insurance paid it, but at that time we did not know that it was a frame issue. It was not until after the fact and after it was repaired that if it were known that it was a frame issue the unit would not have been covered. Therefore we would have had to pay out of pocket. Keystone and also Lippert refused any warranty. I am the second owner and it was 3 yrs old when purchased. Electrical issues. Unit almost caught fire, had smoke coming from upper vents and it took out the Microwave and Dryer. Wiring is not installed with the best of safety. Plug at rear of unit shorted out while hooked to NEW shore power. The whole drivers side of unit lost power. Replaced plug at rear of unit, manufacture refused to check out. Since then we have had power issues with RV. Had to replace Microwave and still have yet to replace dryer. Plugs in walls are very cheap, wires of crimpt and not wrapped and tightened down like residental wall plugs.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .