RoadVitals

2024 Keystone Aspen Trail

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 9, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Keystone Aspen Trail. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V521000

STRUCTURE:BODY

Jul 9, 2024
393 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2024 Springdale 245ML, Hideout 24L0F, Aspen Trail 260THLOFT, 360THLOFT, and Colorado 360THLOFT travel trailers. The metal sidewall may be incorrectly attached and come loose during transit.
The risk: Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.
The remedy: Dealers will install additional support, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Keystone customer service at 1-574-535-2100. Keystone's number for this recall is 24-456.
Keystone RV CompanyManufacturer number 24-456View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

24-449

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES

Mailing for advisory 24-449. It has been determined the vehicles subject to this service campaign may have been manufactured with the incorrect information on the Federal Identification Tag. The tag indicates the tire size as ST215/75R14D at 65 PSI and the Axle rated for 4000 lbs. The corrected tags are tire size ST225/75R15D at 65 PSI and Axle rated for 4400 lbs. The repair is to install the new Federal Sticker over the existing Federal Sticker. Labels will be mailed to dealers and owners.

23-446

EQUIPMENT:OTHER:LABELS

Advisory 23-446. It has been determined that the shore cord receptacle label could be incorrect on some units. The remedy is to verify the current label is correct. If incorrect stating 50 AMPERE, simply install the correct label stating 30 AMPERE on top of the incorrect label. Or, remove the incorrect label and apply the correct label. If the label is correct, no further action is required. Labels are mailed to owners and dealers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Aspen Trail by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024Viewing010—
2023000—
2021100—
2020100—
2018100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.