RoadVitals

2017 Keystone Avalanche

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Keystone Avalanche. 3 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
17V444000

EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; TIRES

Jul 14, 2017
137 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2016-2018 Keystone Avalanche recreational trailers, model 370RD. The affected vehicles have an adjustment bolt for the kitchen slide-out that could contact the front tire.
The risk: If the bolt contacts the front tire, the tire may suddenly fail, increasing the risk of a crash.
The remedy: Keystone has notified owners, and dealers will replace the adjustment bolt with a shorter one, free of charge. The recall began on July 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-293.
Keystone RV CompanyManufacturer number 17-293View on NHTSA.gov
16V954000

EQUIPMENT:OTHER:LABELS

Dec 28, 2016
1,651 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December 1, 2016. The Federal Placard on the affected vehicles may have incorrect spare tire load range information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: If the operator inflates the spare tire using the information on the Federal Certification label information, the tire may be overinflated, increasing the risk of tire failure.
The remedy: Keystone has notified owners, and dealers will replace the Federal Placard, free of charge. The recall began on January 17, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-275.
Keystone RV CompanyManufacturer number 17-275View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-191007

EQUIPMENT; STRUCTURE

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

KSB-191007

EQUIPMENT; STRUCTURE

Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

17-276

VISIBILITY:GLASS, SIDE/REAR

THIS IS THE REPAIR INSTRUCTIONS FOR ADVISORY 17-276. IT HAS BEEN DETERMINED CERTAIN STATE WIDE FRAMELESS WINDOWS WERE MANUFACTURED WITH A POOR ADHESIVE BOND BETWEEN THE GLASS AND ALUMINUM FRAME, AND ATTACHMENTS ON CRANK OUT AND EGRESS WINDOWS.

17-276

VISIBILITY

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 17-276 FOR THE STATE WIDE FRAMELESS WINDOWS.

17-276

VISIBILITY

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 17-276 FOR THE STATE WIDE FRAMELESS WINDOWS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Avalanche by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023010—
2022240—
2021110—
2020010—
2019010—
2018030—
2017Viewing030—
2016030—
2015030—
2014030—
2013120—
2012010—
2011060—
2010030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.